Business Management Quiz

Effective Risk Management

• Risk assessment and mitigation are key components of effective risk management.

Capacity Planning

• Customer demand forecast is a factor considered in the process of capacity planning.

Learning Organization

• Continuous learning and knowledge sharing are characteristics of a learning organization.

Human Resource Management

• Employee recruitment and selection is a primary function of human resource management.

Organizational Structure

• Decentralized organizational structure is characterized by quick response to market changes.

Strategic Planning

• Competitor analysis is a factor considered in the process of strategic planning.

Conflict Management

• Avoidance is a method of conflict management.

Customer Relationship Management (CRM)

• Proactive customer service is a characteristic of effective CRM.

Knowledge Management

• Improved decision-making is a benefit of effective knowledge management.

Organizational Structure Influencing Factors

• Market demand is a factor influencing organizational structure.

Marketing Research

• Customer segmentation and analysis is a function of marketing research.

Effective Negotiation

• Active listening and empathy are characteristics of effective negotiation.

Pricing Strategy

• Competitive analysis is a factor considered in the process of pricing strategy.

Learning Organization

• Continuous improvement and innovation are characteristics of a learning organization.

Performance Management

• Timely and constructive feedback is a component of effective performance management.

Employee Engagement

• Financial performance of the organization is a factor influencing employee engagement.

Supply Chain Management

• Efficient inventory management is a characteristic of effective supply chain management.

Performance Improvement

• Continuous process evaluation and enhancement is a method of performance improvement.

Organizational Culture

• Leadership style is a factor influencing organizational culture.

Marketing Mix

• Distribution is a component of the marketing mix.

Operations Management

• Financial reporting is NOT a primary function of operations management.

Effective Communication

• Active listening is a characteristic of an effective communication process.

Recruitment and Selection

• Job qualifications are a factor considered during the recruitment and selection process.

Technology in Business Operations

• Improved efficiency is a benefit of using technology in business operations.

Project Life Cycle

• Termination is NOT a stage of the project life cycle.

External Stakeholders

• Suppliers are an example of an external stakeholder.

Balanced Scorecard Approach

• Employee satisfaction perspective is NOT a component of the balanced scorecard approach to performance measurement.

Market-Oriented Organization

• Customer-driven strategies are a characteristic of a market-oriented organization.

Conflict Resolution

• Compromise is a method of conflict resolution.

Intangible Resource

• Intellectual property is an example of an intangible resource in a business organization.