Business Management Practices Quiz
48 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the term for the practice where a company promotes environmentally friendly practices while simultaneously avoiding their implementation due to costs?

  • Whistleblowing
  • Sheltering
  • Cherry picking
  • Greenwashing (correct)

Which department within an organization is primarily tasked with managing its accounts receivable and accounts payable?

  • Accounting and finance (correct)
  • Human resource management
  • Marketing
  • Research and development

Which function is typically associated with the IT department in an organization?

  • Product testing
  • Financial reporting
  • Computer installation (correct)
  • Employee training

Which department is chiefly responsible for ensuring that a company adheres to labor regulations?

<p>Human resources (A)</p> Signup and view all the answers

What initiative might a company pursue to enhance community engagement and awareness?

<p>Host a community day for citizens to tour the business facility (C)</p> Signup and view all the answers

In which organizational function would you likely find financial reporting as a core activity?

<p>Accounting and finance (C)</p> Signup and view all the answers

Selecting environmentally safe practices based solely on their short-term cost benefits is an example of which business practice?

<p>Cherry picking (D)</p> Signup and view all the answers

What type of program could a company start to responsibly dispose of outdated technology?

<p>Community technology recycling program (D)</p> Signup and view all the answers

Which managerial designation applies to an employee assigned to a project that aligns with corporate goals and suits their skill set?

<p>Leader (D)</p> Signup and view all the answers

What specific skill set is demonstrated by a newly hired manager experienced in evaluating team performance for improvements?

<p>Analysis skills (A)</p> Signup and view all the answers

When a manager creates a newsletter to update employees on marketing initiatives, which role are they fulfilling?

<p>Informational (B)</p> Signup and view all the answers

What core managerial role is exemplified when a production manager assesses inventory and sets a supplier deadline after a supplier declares bankruptcy?

<p>Decisional (C)</p> Signup and view all the answers

Which type of organizational culture in the Competing Values Framework prioritizes accountability to shareholders and productivity?

<p>Market culture (B)</p> Signup and view all the answers

In the context of managerial roles, what does an employee primarily focusing on relationships and team dynamics exemplify?

<p>Interpersonal role (D)</p> Signup and view all the answers

Which managerial skill is essential for effectively translating data into actionable strategies?

<p>Analytical skills (C)</p> Signup and view all the answers

What characteristic is typical of managers demonstrating a supportive leadership style in their approach to team members?

<p>High emotional intelligence (B)</p> Signup and view all the answers

What communication style is demonstrated by Team Member A when they express that others might be upset by Team Member B's opinion?

<p>Passive-aggressive (A)</p> Signup and view all the answers

Which competency is essential for forming effective business relationships and fostering teamwork?

<p>Emotional intelligence (A)</p> Signup and view all the answers

How can a leader with high emotional intelligence effectively utilize social media?

<p>Use social media to connect various stakeholders (B)</p> Signup and view all the answers

What is a key trait of individuals with a strong moral identity?

<p>Consideration for others' feelings and viewpoints (D)</p> Signup and view all the answers

Which of the following describes a passive communication style?

<p>Avoiding conflict while yielding to others (A)</p> Signup and view all the answers

What distinguishes aggressive communication from assertive communication?

<p>Aggressive communication often disregards others' rights (D)</p> Signup and view all the answers

In what way might an emotionally intelligent leader mismanage social media?

<p>Using personal preferences over strategic engagement (C)</p> Signup and view all the answers

How might someone with high emotional intelligence approach conflict in a team setting?

<p>By understanding all parties' emotions and finding common ground (C)</p> Signup and view all the answers

Which behavior is indicative of a Machiavellian individual in a professional setting?

<p>Sabotaging others' work for personal gain (C)</p> Signup and view all the answers

What is a characteristic of someone displaying Machiavellian traits?

<p>Lower emotional intelligence and higher emotional detachment (C)</p> Signup and view all the answers

Which statement accurately reflects the relationship between emotional intelligence and ethics in the workplace?

<p>Lower emotional intelligence correlates with higher unethical behavior. (B)</p> Signup and view all the answers

During a 90-day evaluation, which concept is the new employee being encouraged to utilize?

<p>Motivation (A)</p> Signup and view all the answers

In a workplace, which scenario best illustrates the application of emotional intelligence?

<p>Understanding and managing one's emotions while leading a team (C)</p> Signup and view all the answers

Which of the following is true about Machiavellian individuals in the context of teamwork?

<p>They may undermine team cohesion for personal gain. (A)</p> Signup and view all the answers

What does emotional intelligence include in terms of workplace dynamics?

<p>Building strong interpersonal relationships effectively (D)</p> Signup and view all the answers

In what way might meditation contribute to improved workplace behavior?

<p>By enhancing the ability to listen actively and respond thoughtfully (A)</p> Signup and view all the answers

Which time period is expected to be the most challenging for a team member after beginning the emotional intelligence approach?

<p>22–42 days (B)</p> Signup and view all the answers

What self-improvement strategy is primarily encouraged for improving emotional intelligence?

<p>Journaling (C)</p> Signup and view all the answers

Which strategy should a staff member improve to manage anxiety related to planning tasks?

<p>Mindfulness (A)</p> Signup and view all the answers

What type of communication should a manager use to maintain positive relationships while addressing serious issues?

<p>Supportive communication (A)</p> Signup and view all the answers

Which emotional intelligence skill is likely enhanced through daily reflection on actions taken?

<p>Self-regulation (A)</p> Signup and view all the answers

In the context of emotional intelligence, what is the purpose of encouraging employees to reflect on their daily actions?

<p>To foster emotional awareness (D)</p> Signup and view all the answers

During which stage of emotional intelligence development might team members experience heightened frustration?

<p>Implementation phases (C)</p> Signup and view all the answers

What is the ultimate objective for leaders when they assist employees in enhancing emotional intelligence?

<p>To foster individual emotional growth (B)</p> Signup and view all the answers

What type of power did the manager acquire over time to gain the respect of the employees?

<p>Referent power (A)</p> Signup and view all the answers

What type of power was demonstrated by the supervisor when threatening termination for lateness?

<p>Coercive power (A)</p> Signup and view all the answers

After being promoted to CEO, what type of power is primarily associated with the employee's position?

<p>Legitimate power (B)</p> Signup and view all the answers

During a quarterly business review, the CEO's threat to replace the sales director illustrates which form of power?

<p>Coercive power (C)</p> Signup and view all the answers

If a manager uses facilitating communication and understanding to influence employees, which power are they utilizing?

<p>Informational power (C)</p> Signup and view all the answers

What type of power typically arises from the skills or expertise a person possesses?

<p>Expert power (B)</p> Signup and view all the answers

Which type of power is least associated with a formal hierarchical position?

<p>Referent power (D)</p> Signup and view all the answers

When an employee is promised a bonus for improved performance, what type of influence is being applied?

<p>Reward power (A)</p> Signup and view all the answers

Flashcards

Greenwashing

A deceptive marketing practice where a company deceptively promotes its environmentally friendly policies while secretly hindering their implementation due to costs.

Accounting and Finance

The organizational department in charge of managing financial transactions, including receivables and payables.

Information Technology (IT) Department

The organizational department responsible for computer systems and related technologies.

Human Resources (HR)

The organizational department responsible for employee management and ensuring compliance with labor laws.

Signup and view all the flashcards

Receivables and Payables

Amounts owed to the company (receivables) and amounts the company owes to others (payables).

Signup and view all the flashcards

Community Technology Recycling

A program that collects older or unwanted computers for recycling to promote environmental sustainability.

Signup and view all the flashcards

Company Community Day

Event for a community to tour the company's facilities.

Signup and view all the flashcards

Employee Training

Educational initiatives for company employees.

Signup and view all the flashcards

Employee's managerial designation

The employee's role is a leader, not a manager or member of a team.

Signup and view all the flashcards

Managerial skill: Evaluating team performance

This skill involves assessing team work and progress to make improvements.

Signup and view all the flashcards

Manager's interpersonal role

Creating and distributing an internal newsletter illustrates conveying information to employees.

Signup and view all the flashcards

Managerial core role: Supplier bankruptcy

A manager's action about dealing with a sudden supplier issue that affect production.

Signup and view all the flashcards

Organizational Culture (Competing Values Framework)

A culture focused on shareholder accountability, competition, and productivity.

Signup and view all the flashcards

Managerial Skill: Analyzing Performance

The capacity to evaluate team output and identify areas of improvement.

Signup and view all the flashcards

Managerial Role: Internal Communication

Involves the act of disseminating information internally in an organization.

Signup and view all the flashcards

Managerial Role: Decision Making

Involves actions taken to resolve problems, especially when a crucial supplier fails.

Signup and view all the flashcards

Passive Communication Style

A communication style where the person avoids expressing their own needs or opinions, often prioritizing the needs of others.

Signup and view all the flashcards

Assertive Communication Style

A communication style that involves clearly expressing needs and opinions without violating the rights of others, promoting direct and respectful communication.

Signup and view all the flashcards

Passive-Aggressive Communication Style

A communication style involving indirectly expressing dissatisfaction or aggression.

Signup and view all the flashcards

Emotional Intelligence

The ability to understand and manage one's own emotions and the emotions of others.

Signup and view all the flashcards

Moral Identity

The degree to which a person defines themselves by their moral principles.

Signup and view all the flashcards

Developing effective business relationships

Creating professional connections built on trust, empathy, and mutual respect.

Signup and view all the flashcards

Social Media for Leaders

Using social media platforms to connect with various stakeholders for building trust, communication and understanding.

Signup and view all the flashcards

Characteristics of strong moral identity

People are considerate of others' feelings and viewpoints demonstrating empathy along with working well in teams.

Signup and view all the flashcards

Machiavellian behavior

Actions characterized by manipulation, deception, and a focus on personal gain, often at the expense of others.

Signup and view all the flashcards

Machiavellian traits

Individuals exhibiting low emotional intelligence, a detachment from emotions, and a drive for power and control.

Signup and view all the flashcards

Emotional intelligence in the workplace

The ability to understand and manage one's own emotions and those of others, crucial for effective communication, teamwork, and conflict resolution.

Signup and view all the flashcards

Emotional Intelligence Improvement

The process of enhancing one's ability to understand and manage emotions, fostering better communication and interpersonal skills.

Signup and view all the flashcards

Importance of emotional intelligence

Its significance varies depending on the work situation or job role; it's not equally essential in all scenarios.

Signup and view all the flashcards

Journaling for Self-Reflection

A self-improvement strategy that involves writing down daily actions and reflecting on the choices made, promoting emotional awareness and understanding.

Signup and view all the flashcards

Impact vs. Action

The struggle between focusing on the potential consequences of a plan versus taking concrete steps to implement it.

Signup and view all the flashcards

Taking initiative

Proactively identifying tasks and taking ownership of them, demonstrating self-motivation and a desire to contribute.

Signup and view all the flashcards

Perseverance

The ability to persist and push through challenges, demonstrating resilience and a commitment to completing tasks.

Signup and view all the flashcards

Mindfulness for Work

A strategy that helps individuals stay present and focused on the task at hand, reducing anxieties and improving productivity.

Signup and view all the flashcards

Supportive Communication

A communication style that focuses on maintaining positive relationships even when addressing challenging issues, promoting emotional intelligence and empathy.

Signup and view all the flashcards

Unconscious behavior

Habits or patterns that occur automatically without conscious awareness, often influencing decisions and actions.

Signup and view all the flashcards

Meditation for behavior change

Using mindfulness techniques to retrain ingrained behaviors, promoting self-awareness and fostering conscious decision-making.

Signup and view all the flashcards

Emotional Intelligence Development

The goal of leaders in supporting employees to improve their understanding and management of emotions, enhancing their overall effectiveness.

Signup and view all the flashcards

The Emotional Intelligence Curve

The concept that becoming more emotionally intelligent involves a gradual process with potential challenges at different stages, especially in the initial period.

Signup and view all the flashcards

Delay & Worry

A behavior pattern where an individual procrastinates on tasks due to excessive worry, hindering productivity and teamwork.

Signup and view all the flashcards

Legitimate Power

Power derived from a position of authority within an organization, such as a manager's role.

Signup and view all the flashcards

Referent Power

Power gained through admiration, respect, or trust from others, often built over time.

Signup and view all the flashcards

Coercive Power

Power based on the ability to punish or threaten negative consequences.

Signup and view all the flashcards

Expert Power

Power based on specialized knowledge, skills, or experience.

Signup and view all the flashcards

Reward Power

Power stemming from the ability to provide incentives or benefits.

Signup and view all the flashcards

Gaining Legitimate Power

The process of becoming accepted as a leader, even without holding a formal position, through earning the respect and trust of colleagues.

Signup and view all the flashcards

Power of Consequences

When a supervisor uses the threat of disciplinary action to influence employee behavior.

Signup and view all the flashcards

Power of Experience

The power gained through years of service and knowledge within a company, often culminating in leadership positions.

Signup and view all the flashcards

More Like This

Accounting Principles and Practices Quiz
5 questions
Business Management Practices Quiz
10 questions
Merchandising Business Accounting Quiz
12 questions
Hisabi Nitionu Pragari Kaean
10 questions
Use Quizgecko on...
Browser
Browser