6 Questions
What type of departmentalization does the spa utilize based on the scenario?
Functional departmentalization
What role did David assume in the spa organization?
Wellness Manager
What motivated Janeen to promote David to a managerial position?
His innovative idea of hiring new staff.
Why did Shandra express dissatisfaction with the sales associates?
Low energy and enthusiasm
What was Shandra's initial response when asked about the sales performance issue?
She highlighted the lack of motivation among associates.
How did Janeen's actions reflect her approach to business expansion?
By expanding services offered.
Test your knowledge on post-growth departmentalization in business management. Learn about expanding services, promoting employees, and organizing departments effectively.
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