Business Management Basics

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Questions and Answers

What are the 4 basic functions of managers?

Planning, organizing, leading, controlling

What are some examples of goals that effective management can help achieve? (Select all that apply)

  • Employee training
  • Community involvement (correct)
  • Profitability (correct)
  • Share price (correct)

An increase in efficiency will decrease productivity.

False (B)

______ refers to the goods and/or services produced by a firm using inputs.

<p>Outputs</p> Signup and view all the answers

Match the function of management with its description:

<p>Planning = Setting up strategic, tactical &amp; operational plans Organising = Turning plans into reality by deciding on resource usage Leading = Motivating employees and setting standards Controlling = Monitoring and evaluating performance</p> Signup and view all the answers

What is the importance of having interpersonal and communication skills in management?

<p>To effectively listen, communicate, and understand others at different levels within the business.</p> Signup and view all the answers

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Study Notes

Effective Management

  • Effective management is vital to the success of a business, achieving business goals by making the right decisions at the right time.
  • The 4 basic functions of managers are: planning, organising, leading, and controlling.
  • Planning involves setting up strategic, tactical, and operational plans, and establishing plans and objectives.
  • Organising involves turning plans into reality, deciding on resources to use, and how to use them.
  • Leading involves setting standards, motivating employees, and communicating effectively.
  • Controlling involves monitoring and evaluating performance, making adjustments to plans and procedures as needed.

Importance of Effective Management

  • Effective management achieves business goals, concerning profitability, sales, market share, growth, share value, community involvement, and environmental management.
  • Goals are long-term, broad, and general, while objectives are more detailed, short-term, and specific.
  • Efficiency comes from management decisions that minimize expenses, waste, and costs.
  • Outputs refer to the goods and/or services produced by a firm using inputs, such as materials, facilities, and equipment.

Features of Effective Management

  • Planning that anticipates changes in the business environment.
  • Organising resources in the most efficient manner.
  • Skills to lead and inspire staff.
  • Controlling the business to stick to its business plan for success.
  • Effective information management.
  • A range of skills used appropriately for a given situation.

The 4 Functions of Management

  • Planning involves keeping up-to-date with changing trends, technological innovations, and legal reforms.
  • Organising requires good decision-making skills to solve problems or take advantage of new opportunities.
  • Leading involves communicating effectively to all employees, commanding respect, and inspiring staff.
  • Controlling involves ensuring the business achieves its goals and objectives, using input, concurrent, and feedback controls.

Skills of Management

  • Effective managers need a range of skills, including interpersonal, communication, and people skills.
  • Managers must be able to adapt their manner and style of communicating to suit different types of people and employees.
  • Managers need to motivate and guide employees to reach their full potential, and realise that employees can offer new ideas and suggestions.

Strategic Planning and Vision

  • Strategic planning involves long-term planning for a business as a whole, developed by senior management.
  • Strategic thinking involves thinking long-term, considering the total business environment, understanding interdependence between departments, and having a common goal.
  • Vision is the clear, shared sense of direction that allows people to attain a common goal, and gives employees the ability to perform.

Problem-Solving and Decision-Making

  • Problem-solving involves identifying the nature of the problem, assessing and choosing the most appropriate strategy, implementing, and monitoring results.
  • Managers must be flexible and adaptable to change, anticipating and adjusting to changing circumstances.

Responsibilities of Management towards Stakeholders

  • Stakeholders are individuals or groups with a vested interest in a business, including customers, employees, and the community.
  • Management must reconcile the conflicting interests of stakeholders, promoting and managing change, being socially just, and ecologically sustainable.

Achieving Business Goals

  • Goals need to be defined in the early stages of developing a business strategy.
  • Goals should be strategic, meaningful, clear, concise, and achievable.
  • Financial goals include maximising profits, increasing revenue, and minimising costs.
  • Social goals include improving the quality of life for employees, supporting cultural diversity, and promoting human rights.
  • Environmental goals include using production methods that do not harm the environment, and reducing reliance on non-renewable resources.

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