Podcast
Questions and Answers
What are considered business drivers according to Atkin and Brooks (2015)? (Select all that apply)
What are considered business drivers according to Atkin and Brooks (2015)? (Select all that apply)
What must the organizational strategy retain to deal with changes in the environment?
What must the organizational strategy retain to deal with changes in the environment?
Flexibility
Constraints are commonly shared and discussed within organizations.
Constraints are commonly shared and discussed within organizations.
False
Investment in a new facility must be considered __________.
Investment in a new facility must be considered __________.
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Which level requires the organization to ensure employees are working according to laid-down procedures?
Which level requires the organization to ensure employees are working according to laid-down procedures?
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What is the first phase in strategy formulation for facility management?
What is the first phase in strategy formulation for facility management?
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What type of knowledge should one acquire early in adapting to organizational diversity?
What type of knowledge should one acquire early in adapting to organizational diversity?
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Which of the following is NOT a phase in strategy formulation?
Which of the following is NOT a phase in strategy formulation?
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A comprehensive examination of existing policies in terms of corporate guidelines is called a __________ audit.
A comprehensive examination of existing policies in terms of corporate guidelines is called a __________ audit.
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Which of the following are considered business drivers?
Which of the following are considered business drivers?
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What should the strategic level of an organization retain?
What should the strategic level of an organization retain?
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Constraints in facility management are often publicly announced.
Constraints in facility management are often publicly announced.
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The phases in strategy formulation for facility management include strategic analysis, solution development, and _____ implementation.
The phases in strategy formulation for facility management include strategic analysis, solution development, and _____ implementation.
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What is involved in strategic analysis for facility management?
What is involved in strategic analysis for facility management?
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Name one practice to help adapt to organizational diversity.
Name one practice to help adapt to organizational diversity.
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A services audit involves reviewing the current delivery of services against _____ guidelines and standards.
A services audit involves reviewing the current delivery of services against _____ guidelines and standards.
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Study Notes
Business Drivers and Constraints
- Business drivers, like competition, market opportunities, and downsizing, are often announced publicly.
- Constraints, such as limitations in resources, are typically kept secret.
- Facility management is used to reduce operating costs and find space for business growth.
Organizational Management Levels
- There are three organizational management levels: Strategic, Tactical, and Operational.
- The strategic level involves adapting to changes in the environment and shaping policies.
- The tactical level focuses on turning strategies into practical plans.
- The operational level ensures employees follow established procedures.
Cross-Cultural Management
- Organizations have diverse cultures, and adapting to these differences is crucial.
- To manage diversity, seek local knowledge, collaborate with local partners, and practice self-reflection.
- Consider situational characteristics over national cultural stereotypes.
Strategy Formulation
- A Facility Management strategy incorporates the organization's objectives, needs, policies, and space demands.
- The phases of strategy formulation include strategic analysis, solution development, and strategy implementation.
Strategic Analysis
- Strategic analysis involves assessing expectations and objectives related to services, resources, market, portfolio, and space.
- An audit of the organization's portfolio and programs should be conducted to determine the extent of facility servicing required.
- The space audit considers efficient use of space, allows for future growth and reduction in demand, and promotes inclusiveness.
- A services audit critically reviews existing policies, standards, and business processes including budgeting, procurement, approvals, and payments.
- It also includes all aspects of facility management service delivery, including costs and user relationships.
- A resources audit is conducted to determine the resource capabilities of the organization.
Business Drivers and Constraints
- Business drivers include market opportunities, competition, product launch windows, rationalization of operations, and downsizing.
- Constraints are often kept confidential as they can reveal weaknesses to competitors.
- Facility management aims to reduce operating costs and find space for business growth.
Organizational Management Levels
- Strategic level involves policy and procedure review, with flexibility for changing environments.
- Tactical level translates broad intentions into workable plans and adapts processes as needed.
- Operational level ensures employees follow established procedures.
Cross-Cultural Management
- Diverse organizations require adaptation to differences in behavior, attitude, beliefs, and relationships.
- Practices for adapting to diversity include acquiring local institutional knowledge, utilizing local partners, practicing self-reflection, and paying attention to situational characteristics.
Strategy Formulation
- Strategy formulation for facility management considers business objectives, needs, policies, and space requirements.
- Phases include strategic analysis, solution development, and strategy implementation.
Strategic Analysis
- Portfolio and space audit assesses the extent of servicing required and considers space efficiency, growth, and reduction in space demand.
- Services audit critically reviews the delivery of services, examining existing policy, defining business processes, and considering cost and relationships with end-users.
- Resources audit assesses the availability of resources, including financial, human, technical, and physical resources.
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Description
Explore key business drivers, organizational management levels, and cross-cultural management strategies in this informative quiz. Understand how adapting to environmental changes and managing diversity are essential for effective leadership and operational success.
