Podcast
Questions and Answers
Which of the following is NOT typically included in the heading of a business letter?
Which of the following is NOT typically included in the heading of a business letter?
- Recipient's address (correct)
- Contact information
- Company name
- Company address
The date in a business letter should always be written in a numerical format (e.g., 06/21/2011).
The date in a business letter should always be written in a numerical format (e.g., 06/21/2011).
False (B)
In a business letter, what punctuation mark typically follows the salutation?
In a business letter, what punctuation mark typically follows the salutation?
colon
The salutation 'To Whom It May Concern' is used when the recipient's name is ______.
The salutation 'To Whom It May Concern' is used when the recipient's name is ______.
Match the following parts of a business letter with their description:
Match the following parts of a business letter with their description:
Which of the following best describes the purpose of the 'heading' in a professional business letter?
Which of the following best describes the purpose of the 'heading' in a professional business letter?
It is acceptable to use a comma instead of a colon after the salutation in a formal business letter.
It is acceptable to use a comma instead of a colon after the salutation in a formal business letter.
When is it most appropriate to use the salutation "Dear" in a business letter?
When is it most appropriate to use the salutation "Dear" in a business letter?
The recipient's address in a business letter is also know as the ______.
The recipient's address in a business letter is also know as the ______.
What information is typically included on the first line of the address block in a business letter?
What information is typically included on the first line of the address block in a business letter?
The date in a business letter is not an essential part and can be omitted if the letter is sent electronically.
The date in a business letter is not an essential part and can be omitted if the letter is sent electronically.
What is the alternative salutation when the recipient of a business letter is unknown?
What is the alternative salutation when the recipient of a business letter is unknown?
A professional business letter is a ______ correspondence.
A professional business letter is a ______ correspondence.
Match the line number in an address with what should be included:
Match the line number in an address with what should be included:
Which component of a business letter provides background information, such as the company name?
Which component of a business letter provides background information, such as the company name?
The address section of a business letter includes only the recipient's street address and zip code.
The address section of a business letter includes only the recipient's street address and zip code.
In what format is the date usually written in a professional business letter?
In what format is the date usually written in a professional business letter?
Instead of a comma, you should punctuate a business letter with a ______.
Instead of a comma, you should punctuate a business letter with a ______.
Which of the following is LEAST likely to be found in the heading of a business letter?
Which of the following is LEAST likely to be found in the heading of a business letter?
The letterhead is an informal part of a business letter.
The letterhead is an informal part of a business letter.
Flashcards
Heading
Heading
Professional business correspondence printed on letterhead template. It includes company name, address, and contact information.
Date
Date
The day the letter was sent. Commonly used date format.
Address
Address
Address of the recipient. First line includes recipient's name and title.
Salutation
Salutation
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Study Notes
- Seven parts of a business letter
Heading
- Professional business correspondence printed letterhead template
- Contains:
- Company name, address and contact information
- Individual name and personal contact information
Date
- The day the letter was sent
- Commonly used date format e.g. June 21, 2011 (includes all 4 digits of the year)
Address
- Address of the recipient
- 1st line is the address block, including the recipient's name and title
- 2nd line is the recipient's company or business
- 3rd and 4th lines are designated for the actual address
Salutation
- Greeting, the most appropriate is "Dear" when the recipient's name or title is known
- If the recipient is unknown use "To Whom It May Concern"
- Punctuate the salutation of a business letter with a colon instead of a comma
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