Business: Exogenous vs Endogenous Factors

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Questions and Answers

Which of the following best illustrates a company operating in an oligopolistic market?

  • A local bakery that is the only bakery in town.
  • A single farmer's market offering organic produce.
  • Numerous small boutiques selling unique handmade jewelry.
  • A market dominated by a few major telecommunication companies. (correct)

A company notices a decline in sales after customers consistently find a product out of stock. This scenario exemplifies:

  • Direct competition.
  • Monopolistic competition.
  • Positive or reinforcing feedback.
  • Negative or balancing feedback. (correct)

Which legislation was enacted to address actions that could potentially harm, ruin or prevent competition?

  • Sherman Antitrust Act.
  • Consumer Protection Act.
  • Clayton Act.
  • Robinson-Patman Act. (correct)

In the context of environmental factors affecting a business, which of the following would be considered an exogenous factor?

<p>A sudden increase in global crude oil prices. (A)</p> Signup and view all the answers

Which of the following scenarios is an example of brand competition?

<p>A customer deciding between buying Coca-Cola or Pepsi. (D)</p> Signup and view all the answers

A new government policy restricts advertising for sugary drinks, impacting beverage companies. From a SWOT analysis perspective, this policy represents a(n):

<p>Threat. (D)</p> Signup and view all the answers

What was the primary goal of the early antimonopoly phase in the U.S. during the 19th century?

<p>To break up large trusts and monopolies. (C)</p> Signup and view all the answers

A company prides itself on its robust customer service and community involvement programs. From a SWOT perspective, these characteristics would be considered:

<p>Strengths (D)</p> Signup and view all the answers

Which of the following rights is included in President John F. Kennedy's Consumer Bill of Rights?

<p>The right to be informed about products. (A)</p> Signup and view all the answers

A consumer decides to spend their tax refund on a vacation instead of home repairs. This exemplifies:

<p>Budget competition. (D)</p> Signup and view all the answers

Flashcards

Exogenous Factors

External factors or the macro-environment that an organization cannot easily control.

Endogenous Factors

Internal factors that a company can control.

SWOT Analysis

A strategic planning tool used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or business venture.

Direct Competition

Firms competing for the same customers with very similar products.

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Pure Competition

Occurs between firms that sell nearly identical products, resulting in no single firm dominating the market.

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Monopoly

A single firm selling a unique product or service in the market for which there is no direct competition.

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Oligopoly

A small number of firms competing in a market.

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Monopolistic Competition

A limited number of firms that sell differentiated brands that aim to satisfy very similar needs.

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Generic Competition

Exists when customers are considering products that satisfy generic needs rather than specific needs.

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Disposable Income

The income a consumer has available after spending on necessities.

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Study Notes

  • Exogenous factors are external or macro-environmental elements that aren't easily controlled.
  • Endogenous factors are controllable elements within a system or organization.
  • SWOT analysis involves assessing:
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
  • Positive or reinforcing feedback occurs when increased sales lead to satisfaction, resulting in positive word-of-mouth.
  • Negative or balancing feedback occurs when sales lead to being out of stock, resulting in negative word-of-mouth.
  • Management goals should be created with circular feedback systems in mind, rather than seeing it as a linear process.
  • Direct competition includes firms competing for the same customers with similar products.
  • Pure competition occurs between firms that sell identical products; no single firm is dominant.
  • A monopoly occurs when a single firm sells in a market without direct competition.
  • Regulated monopolies are often utility companies.
  • An oligopoly exists when a small number of firms compete in a market.
  • Monopolistic competition includes a limited number of firms selling differentiated brands that aim to satisfy similar needs.
  • Brand competition occurs between very similar products in a category, for example, Coca-Cola and Pepsi.
  • Category competition occurs between different types of products and categories, for example, Gatorade and Pepsi.
  • Generic competition exists when customers consider products that satisfy generic rather than specific needs, for example, Pizza Hut and Whole Foods.
  • Budget competition (wallet share competition) involves consumer decisions like taking a vacation, buying a new video game system, or saving for larger purchases.
  • Disposable income is a consumer's income that can be used on non-essential spending.
  • The antimonopoly phase involved early measures to regulate businesses and break up trusts/monopolies in key industries during the 19th century.
  • Sherman Antitrust Act (1890) prohibits monopolies.
  • Clayton Act (1914) supplemented the Sherman Act by prohibiting specific practices that substantially lessen competition.
  • Competitor Protection Phase: discourages concentration in wholesaling, retailing, and among other intermediaries who could control supply.
  • Robinson-Patman Act (1936) amended the Clayton Act to prevent actions that may injure, destroy, or prevent competition.
  • Consumer Protection Phase: new concerns arose to protect consumers from fraud and deceit and prevent the sale of unsafe products.
  • President John F. Kennedy's Consumer Bill of Rights includes:
    • The right to safety
    • The right to be informed
    • The right to choose
    • The right to be heard (and redress problems)
  • Deregulation Phase involved legislators attempting to remove restrictively unfair regulations governing industries.
  • Environmental Protection Phase goal: attempt to avert further environmental crises brought about by human damage to existing ecosystems.
    • The current regulated phase brought on by global climate change crises, depletion of natural resources, environmental pollution, and increasing energy costs.
  • The purpose of legislation is to protect companies from unfair competition, protect consumers from businesses with unfair practices, and protect the interests of society from destructive business behavior.
  • Demographics is the field of study that examines trends and patterns in human populations.

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