CH. 3
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Questions and Answers

According to Chapter 3, some key ethical pitfalls to avoid include not wasting company time using social media for nonbusiness purposes.

True

Your company can be held liable if you make defamatory statements about people or organizations.

True

Chapter 3 discusses six advantages of collaboration. Which statement is NOT one of those advantages?

  • Collaboration provides a better idea of how the audience will read the document.
  • Collaboration improves communication among employees.
  • Collaboration can lead to groupthink. (correct)
  • Collaboration draws on a wider knowledge base.
  • According to Chapter 3, which features of word-processing software are particularly useful in collaboration?

    <p>comment, revision, and highlighting</p> Signup and view all the answers

    Chapter 3 offers seven guidelines for managing your project. Which of these is NOT one of those guidelines?

    <p>Follow your original schedule strictly to avoid falling behind.</p> Signup and view all the answers

    Which action is likely to cause a team that is writing collaboratively to produce an inferior document?

    <p>The team avoids conflict.</p> Signup and view all the answers

    A writer is commenting on the first draft of a technical report written by another team member. Which comment is most appropriate?

    <p>&quot;Section 3 does a great job of making a case for the importance of our usability testing. Perhaps we should also include a graph showing a decrease in customer-service calls since we started testing. We may also want to add a section on user feedback.&quot;</p> Signup and view all the answers

    Chapter 3 discusses several ethical pitfalls of using social media at work. Which of these is NOT one of them?

    <p>using social media to collaborate on work-related projects</p> Signup and view all the answers

    According to the research cited in Chapter 3, which behavior might people from other cultures exhibit?

    <p>unwillingness to respond with a definite &quot;no&quot;</p> Signup and view all the answers

    Chapter 3 offers seven guidelines for communicating diplomatically. Which of these is a guideline from the chapter?

    <p>Ask pertinent questions.</p> Signup and view all the answers

    Study Notes

    Ethical Considerations in the Workplace

    • Avoid wasting company time on personal social media use.
    • Companies can be held liable for defamatory statements made by employees against individuals or organizations.
    • Several common ethical pitfalls of social media use at work include oversharing, harassment, and privacy violations.

    Advantages of Collaboration

    • Six key advantages of collaboration are outlined, although a specific statement regarding these advantages is excluded.
    • Collaboration fosters diverse perspectives and enhances problem-solving capabilities.

    Features of Word-Processing Software

    • Specific features of word-processing software that facilitate collaboration are highlighted, including real-time editing, track changes, and commenting functions.

    Guidelines for Project Management

    • Seven key guidelines for effective project management are discussed; however, one specified guideline is not included in this list.
    • Essential guidelines often include setting clear objectives and maintaining open communication among team members.

    Team Collaboration Challenges

    • Actions likely to diminish the quality of collaboratively written documents include lack of clear direction and inadequate feedback.
    • Poor communication and not valuing each team member's contributions can also hinder quality.

    Providing Feedback on Drafts

    • When commenting on a draft, appropriate feedback should focus on constructive criticism and specific suggestions for improvement.
    • Encouraging language and respect for the original author's work enhance collaboration.

    Cultural Behavior Variations

    • Research indicates that individuals from different cultures may exhibit varying behaviors, which can impact collaboration and communication styles.

    Diplomatic Communication Guidelines

    • Seven guidelines for communicating diplomatically are provided; one key guideline includes remaining professional and tactful in all communications.
    • Active listening and empathy are also crucial for effective diplomatic interactions.

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    Description

    Test your understanding of key ethical principles in business, including responsible use of company resources and avoiding non-business activities during work hours. Learn how to maintain a professional online presence and avoid common ethical pitfalls.

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