Business Ethics and Social Responsibility Unit

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Questions and Answers

What is the primary benefit of businesses paying fair wages?

  • It allows for higher product prices.
  • It fosters a positive public image. (correct)
  • It decreases employee turnover. (correct)
  • It reduces operational costs.

Which stakeholder is primarily concerned with the long-term financial performance of a business?

  • Customers
  • Community
  • Shareholders (correct)
  • Employees

What role can businesses play in poverty alleviation?

  • Lowering product prices.
  • Generating job opportunities. (correct)
  • Increasing shareholder dividends.
  • Promoting social and cultural values.

How does a business's reputation influence its success?

<p>It can impact sales and customer trust. (A)</p> Signup and view all the answers

Which of the following is NOT a business responsibility towards society?

<p>Maximize profits at all costs. (D)</p> Signup and view all the answers

What can businesses do to enhance employee loyalty?

<p>Maintain transparency in communication. (D)</p> Signup and view all the answers

Which of the following is a consequence of a bad business reputation?

<p>Difficulty attracting new customers. (B)</p> Signup and view all the answers

What aspect of social impact is emphasized regarding customers?

<p>Business sustainability practices. (C)</p> Signup and view all the answers

What is the primary focus of Corporate Social Responsibility (CSR)?

<p>Integrating social and environmental concerns into operations (D)</p> Signup and view all the answers

Which approach focuses on creating products and services for low-income consumers?

<p>Bottom of the Pyramid (BOP) Businesses (A)</p> Signup and view all the answers

What does the approach of 'Business Simply Being Business' prioritize?

<p>Maximizing profits and shareholder value (C)</p> Signup and view all the answers

How can businesses contribute to poverty alleviation according to the discussed approaches?

<p>By developing eco-friendly products and supporting ethical supply chains (A)</p> Signup and view all the answers

What is a significant benefit of businesses embracing sustainability?

<p>Enhanced long-term profitability and reputation (D)</p> Signup and view all the answers

What is one way businesses can leverage their economic power for societal benefit?

<p>By investing in green technologies and advocating for supportive policies (A)</p> Signup and view all the answers

Which of the following is NOT a characteristic of Bottom of the Pyramid (BOP) businesses?

<p>Prioritizing shareholder dividends exclusively (B)</p> Signup and view all the answers

Flashcards

What is business ethics?

A set of principles and values that guide individuals and organizations in the business world.

What are fair wages?

Paying employees a fair wage that allows them to meet their basic needs and live a decent life.

What is employee loyalty?

When employees feel a sense of loyalty and commitment to their employer, often due to ethical treatment and positive work environment.

What is business reputation?

The public's perception of a business based on its products, ethics, leadership, and social impact.

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What are the business responsibilities towards society?

Businesses have a responsibility to help underprivileged communities, promote social and cultural values, create jobs, and protect the environment.

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Who are the key stakeholders of a business?

Individuals and organisations that are affected by a business's actions.

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Name some key stakeholders.

These include shareholders, employees, customers, communities, and the environment.

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Why is it important for businesses to consider stakeholders?

By considering the impact of their actions on all stakeholders, businesses can build a more sustainable and ethical future.

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Poverty

A state where people lack the basic necessities for survival, such as food, clothing, and shelter.

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Bottom of the Pyramid (BOP) Businesses

A business strategy that focuses on creating products and services for low-income consumers.

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Corporate Social Responsibility (CSR)

A company's voluntary commitment to ethical and responsible business practices that benefit society and the environment.

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Business Simply Being Business

The approach where businesses prioritize profit maximization and shareholder value while adhering to legal and ethical standards.

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Sustainable Business

The ability of businesses to contribute to environmental protection and social well-being while also ensuring their long-term success.

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Impact of Poverty on Business

The impact of poverty on a business's ability to thrive, especially due to limited resources and potential lack of skilled labor.

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Business Role in Poverty Alleviation

Businesses using their resources, innovation, and reach to combat poverty and improve the lives of people in disadvantaged communities.

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Study Notes

Business Ethics and Social Responsibility

  • Business ethics are moral principles and values guiding individuals and organizations in the business world.
  • The objectives of this unit are to describe business social responsibilities, discuss the role of businesses in promoting ethical labor practices (fair wages, employee loyalty, and reputation), identify key stakeholders impacted by business actions (employees, customers, community, environment, and shareholders), analyze the business role in poverty alleviation (3 approaches), and evaluate the role of businesses in contributing to a sustainable future.

Role of Business in Promoting Ethical Labor Practices

  • Fair wages are crucial for ethical labor practices. Businesses should pay living wages and be transparent about salaries. Regular review is necessary.
  • Fair wages foster a positive company reputation, attract talent, and contribute to a more just society.
  • Employee loyalty is a result of ethical treatment. Treating employees ethically creates trust and loyalty, which benefits employers. Loyal employees gain more experience working with their employers.
  • A strong business reputation results from ethical behavior and good treatment of employees. A positive reputation builds trust, attracts customers, and enables business success. Conversely, a negative reputation harms sales and success.

Business Responsibilities Towards Society

  • Businesses have social responsibilities to support the weaker sections of society and create employment.
  • They also have responsibilities in preserving and promoting social and cultural values and protecting the environment.

Key Stakeholders Impacted by Business Actions

  • Shareholders are concerned with long-term financial performance and risks.
  • Employees are affected by working conditions, wages, and opportunities.
  • Customers are influenced by product ethics and sustainability.
  • The community is impacted by local engagement and environmental impact.
  • The environment is affected by business sustainability practices.

Poverty Alleviation

  • Poverty is a condition where basic needs for food, clothing, and shelter are not being met. Causes of poverty, such as hunger and malnutrition weaken the primary business resources (people).
  • Business approaches to poverty alleviation:
  • Corporate Social Responsibility (CSR): Businesses voluntarily integrate social and environmental concerns into operations and stakeholder interactions.
  • Bottom of the Pyramid (BOP) Business: Businesses focus on creating products and services for low-income consumers at the economic base pyramid.
  • Business Simply Being Business: Companies prioritize maximizing profits whilst adhering to legal and ethical standards. Social responsibility is seen as a separate issue.

Sustainable Future

  • Businesses play a critical role in creating a sustainable future. Their economic power, innovation capacity, and global reach enable them to reduce environmental impact, promote ethical and sustainable supply chains, develop eco-friendly products, invest in green technologies, and advocate for supportive policies. Embracing sustainability enhances long-term profitability and reputation.

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