Business Ethics and Social Responsibility in Canada

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Questions and Answers

Which of the following is NOT a pillar for building good companies?

  • Good Marketing (correct)
  • Good Organization
  • Good Management
  • Good Citizenship

Pillar 3, Good Citizenship, focuses on managing ethics within the organization only.

False (B)

What is Canada referred to as due to its diverse population?

A unique diverse multicultural tapestry

If good ______ are possible, then good companies are possible.

<p>managers</p> Signup and view all the answers

Match each pillar of building good companies with its description:

<p>Good Management = Links ethics to management Good Organization = Considers managing ethics inside the organization Good Citizenship = Goes beyond organizational boundaries</p> Signup and view all the answers

What is the basis of a social license for a business?

<p>Maintaining public trust by meeting societal expectations. (C)</p> Signup and view all the answers

Which of the following is a goal of the book regarding the relationship between business and society in Canada?

<p>Preparing readers for decision-making by learning from past events and constructing best practices. (A)</p> Signup and view all the answers

A social license is static and does not change over time.

<p>False (B)</p> Signup and view all the answers

Besides financial performance, what other types of performance are included in the evolving social contract for businesses?

<p>Ethical, social, and environmental</p> Signup and view all the answers

Canadian society is characterized by complete agreement among its members on all values, backgrounds, and aspirations.

<p>False (B)</p> Signup and view all the answers

What percentage of Canadian businesses do small- and medium-sized enterprises (SMEs) make up?

<p>99 percent</p> Signup and view all the answers

Alignment of business-society expectations is a ______ to the economic activity of business in a social system.

<p>precondition</p> Signup and view all the answers

Crown corporations in Canada are owned by the ______.

<p>government</p> Signup and view all the answers

Match the following corporate actions with their potential outcomes:

<p>Ignoring social and environmental responsibilities = Risking long-term business survival Meeting humanity's needs without harming future generations = Contributing to corporate sustainability Considering stakeholder demands for greater accountability = Moving beyond public relations exercises Progressive responses to ethical responsibilities = A valuable intangible asset</p> Signup and view all the answers

According to Corporate Knights, what areas are corporations evaluated on to determine the best corporate citizens?

<p>Resource, financial, and employee management. (C)</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Society = A community with common traditions, values, and history Business = Private, commercial-value oriented legal enterprises SME = Small- and medium-sized enterprises Crown corporation = Companies owned by the government.</p> Signup and view all the answers

Meeting societal expectations is not necessary for businesses seeking funding and growth.

<p>False (B)</p> Signup and view all the answers

Approximately what percentage of Canada's total gross domestic product (GDP) is accounted for by social protection programs, universal health care, and public education systems?

<p>48 percent (A)</p> Signup and view all the answers

What is the potential benefit for corporations that innovatively address social, ethical, and environmental responsibilities?

<p>A valuable intangible asset. (A)</p> Signup and view all the answers

Foreign-owned businesses constitute the majority of businesses in Canada.

<p>False (B)</p> Signup and view all the answers

What are some broad Canadian values?

<p>diversity, freedom, democracy, rule of law, and social protection</p> Signup and view all the answers

Which of the following does business require from a healthy society?

<p>Infrastructure and resource inputs like education and healthcare. (C)</p> Signup and view all the answers

According to the referenced text, business success exists independently of the success of the surrounding society.

<p>False (B)</p> Signup and view all the answers

What are two things that society needs from successful companies?

<p>Jobs, wealth and innovations</p> Signup and view all the answers

According to Carroll, Brown, and Buchholtz, the difference between business social performance and actual social expectations is known as the ______.

<p>social problem</p> Signup and view all the answers

Match the sector with its attributes

<p>Crown Corporations = Operated by the federal government of Canada Large Companies = Companies with over 500 employees Small- and Medium-Sized Businesses = Generating positive media coverage Social enterprise movement = Also generating positive media coverage</p> Signup and view all the answers

In what way does a prosperous society contribute to the profitability of businesses?

<p>Through a steady demand for goods and services. (B)</p> Signup and view all the answers

The social contract is solely based on explicitly written laws.

<p>False (B)</p> Signup and view all the answers

What happens to jobs, wages, and overall wealth when a business is weakened?

<p>Jobs disappear, wages stagnate, and overall wealth declines</p> Signup and view all the answers

Flashcards

Pillar 1: Good Management

Links ethics to management practices in a company.

Pillar 2: Good Organization

Focuses on managing ethics within the organizational structure.

Pillar 3: Good Citizenship

Extends ethical considerations beyond organizational boundaries to society.

Mythbuster 1.1

Challenges the belief that good companies cannot be built.

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Diversity in Canadian Business

A pluralistic society with diverse groups influencing business practices.

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Canadian Capitalism

The distinct economic system in Canada shaped by its unique social context and values.

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Society

A community of people with shared traditions, values, and histories, often diverse and pluralistic.

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Pluralistic Society

A society with diverse values and backgrounds, leading to varied perspectives and potential disagreements.

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Social Protection Programs

Government initiatives in Canada aimed at providing economic security and health services, constituting 48% of GDP.

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Business

Private, commercial entities focused on creating value, ranging from small firms to large corporations.

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Small and Medium Enterprises (SMEs)

Businesses that constitute 99% of Canada's enterprises and employ 88% of the workforce.

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Crown Corporations

Businesses owned by the Canadian government, playing a role in the national economy.

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Decision-Making in Business-Society Issues

The process of formulating optimal responses to the relationship challenges between business and society.

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Crown Corporations in Canada

Businesses owned by the federal government, serving public interests.

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Large Companies Definition

Businesses with over 500 employees, significant in economic impact.

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Social Enterprise Movement

Businesses prioritizing social impact alongside profit.

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Business–Society Relationship

A symbiotic connection where business supports society and vice versa.

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License to Operate

Society's permission for businesses to function based on expectations.

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Social Contract

Mutual expectations of behavior between businesses and society.

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Social Problem Gap

Mismatch between business social performance and societal expectations.

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Importance of Healthy Society

A thriving society is essential for business success.

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Legitimacy

Alignment of business and society expectations necessary for economic activity.

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Social License

Privilege to operate with minimal restrictions based on public trust.

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Dynamic Social Contract

Evolving agreement on business responsibilities related to performance.

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Corporate Sustainability

Business responsibility to meet current needs without harming future generations.

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Intangible Asset

Non-physical asset, like corporate responsibility that enhances company value.

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Corporate Knights Ranking

Annual assessment of Canada's best corporate citizens based on key performance indicators.

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Key Performance Indicators (KPIs)

Metrics used to evaluate corporate performance in various domains.

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Stakeholder Expectations

Demands from individuals or groups with interest in the business's performance.

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Study Notes

Pillar 1, 2, and 3

  • Pillar 1 links ethics to management, Pillar 2 focuses on ethics within organizations, and Pillar 3 considers ethics beyond organizational boundaries
  • The book aims to explain the dynamic connection between business and society to build 'good' companies

Mythbuster 1.1

  • The question "Is it even possible to build good companies?" is often met with cynicism
  • The alternative question posed is whether good management is possible
  • If good management is possible, then good companies are also possible, as they are built by people

Canadian Business System

  • Canada is a diverse society with Indigenous, Inuit, Metis, and immigrant communities
  • This diversity creates complex stakeholder interactions with businesses
  • The Canadian system involves navigating relationships between business and society, with a focus on distinctly Canadian capitalism and critical thinking

Business Definition

  • Businesses vary from one-person proprietorships to multinational corporations
  • Small and medium-sized enterprises (SMEs) are prevalent in Canada, comprising 99% of businesses and contributing 52% of GDP
  • Approximately 15% of Canadian businesses are foreign-owned
  • Canada features large corporations, including Crown corporations
  • Industries like fossil fuel extraction have faced public scrutiny

Society Definition

  • Society is a community with shared traditions, values, and history
  • Key Canadian values include diversity, freedom, democracy, and social protection
  • Canada has extensive social protection programs
  • Business needs a healthy society for growth and success

Business-Society Relationship

  • Business needs a healthy society for infrastructure and resources like education
  • Business and society need each other (mutual interdependence) and require a healthy social environment for success
  • Business expectations need to align with societal expectations for legitimacy and social license
  • There is a gap between social performance and social expectations

Measuring Social Responsiveness

  • Corporate Knights magazine ranks Canada's best corporate citizens annually
  • The evaluation criteria cover various areas including resource, finance, and employee management
  • Specific metrics include Energy Intensity, Carbon Intensity, Water Intensity, Waste Intensity, Clean Air Productivity Score, Innovation Capacity, and Percent Tax Paid
  • These metrics are essential for measuring how well corporations meet societal expectations

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