Business Ethics and Social Responsibility in Canada
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Questions and Answers

Which of the following is NOT a pillar for building good companies?

  • Good Marketing (correct)
  • Good Organization
  • Good Management
  • Good Citizenship
  • Pillar 3, Good Citizenship, focuses on managing ethics within the organization only.

    False (B)

    What is Canada referred to as due to its diverse population?

    A unique diverse multicultural tapestry

    If good ______ are possible, then good companies are possible.

    <p>managers</p> Signup and view all the answers

    Match each pillar of building good companies with its description:

    <p>Good Management = Links ethics to management Good Organization = Considers managing ethics inside the organization Good Citizenship = Goes beyond organizational boundaries</p> Signup and view all the answers

    What is the basis of a social license for a business?

    <p>Maintaining public trust by meeting societal expectations. (C)</p> Signup and view all the answers

    Which of the following is a goal of the book regarding the relationship between business and society in Canada?

    <p>Preparing readers for decision-making by learning from past events and constructing best practices. (A)</p> Signup and view all the answers

    A social license is static and does not change over time.

    <p>False (B)</p> Signup and view all the answers

    Besides financial performance, what other types of performance are included in the evolving social contract for businesses?

    <p>Ethical, social, and environmental</p> Signup and view all the answers

    Canadian society is characterized by complete agreement among its members on all values, backgrounds, and aspirations.

    <p>False (B)</p> Signup and view all the answers

    What percentage of Canadian businesses do small- and medium-sized enterprises (SMEs) make up?

    <p>99 percent</p> Signup and view all the answers

    Alignment of business-society expectations is a ______ to the economic activity of business in a social system.

    <p>precondition</p> Signup and view all the answers

    Crown corporations in Canada are owned by the ______.

    <p>government</p> Signup and view all the answers

    Match the following corporate actions with their potential outcomes:

    <p>Ignoring social and environmental responsibilities = Risking long-term business survival Meeting humanity's needs without harming future generations = Contributing to corporate sustainability Considering stakeholder demands for greater accountability = Moving beyond public relations exercises Progressive responses to ethical responsibilities = A valuable intangible asset</p> Signup and view all the answers

    According to Corporate Knights, what areas are corporations evaluated on to determine the best corporate citizens?

    <p>Resource, financial, and employee management. (C)</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Society = A community with common traditions, values, and history Business = Private, commercial-value oriented legal enterprises SME = Small- and medium-sized enterprises Crown corporation = Companies owned by the government.</p> Signup and view all the answers

    Meeting societal expectations is not necessary for businesses seeking funding and growth.

    <p>False (B)</p> Signup and view all the answers

    Approximately what percentage of Canada's total gross domestic product (GDP) is accounted for by social protection programs, universal health care, and public education systems?

    <p>48 percent (A)</p> Signup and view all the answers

    What is the potential benefit for corporations that innovatively address social, ethical, and environmental responsibilities?

    <p>A valuable intangible asset. (A)</p> Signup and view all the answers

    Foreign-owned businesses constitute the majority of businesses in Canada.

    <p>False (B)</p> Signup and view all the answers

    What are some broad Canadian values?

    <p>diversity, freedom, democracy, rule of law, and social protection</p> Signup and view all the answers

    Which of the following does business require from a healthy society?

    <p>Infrastructure and resource inputs like education and healthcare. (C)</p> Signup and view all the answers

    According to the referenced text, business success exists independently of the success of the surrounding society.

    <p>False (B)</p> Signup and view all the answers

    What are two things that society needs from successful companies?

    <p>Jobs, wealth and innovations</p> Signup and view all the answers

    According to Carroll, Brown, and Buchholtz, the difference between business social performance and actual social expectations is known as the ______.

    <p>social problem</p> Signup and view all the answers

    Match the sector with its attributes

    <p>Crown Corporations = Operated by the federal government of Canada Large Companies = Companies with over 500 employees Small- and Medium-Sized Businesses = Generating positive media coverage Social enterprise movement = Also generating positive media coverage</p> Signup and view all the answers

    In what way does a prosperous society contribute to the profitability of businesses?

    <p>Through a steady demand for goods and services. (B)</p> Signup and view all the answers

    The social contract is solely based on explicitly written laws.

    <p>False (B)</p> Signup and view all the answers

    What happens to jobs, wages, and overall wealth when a business is weakened?

    <p>Jobs disappear, wages stagnate, and overall wealth declines</p> Signup and view all the answers

    Flashcards

    Pillar 1: Good Management

    Links ethics to management practices in a company.

    Pillar 2: Good Organization

    Focuses on managing ethics within the organizational structure.

    Pillar 3: Good Citizenship

    Extends ethical considerations beyond organizational boundaries to society.

    Mythbuster 1.1

    Challenges the belief that good companies cannot be built.

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    Diversity in Canadian Business

    A pluralistic society with diverse groups influencing business practices.

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    Canadian Capitalism

    The distinct economic system in Canada shaped by its unique social context and values.

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    Society

    A community of people with shared traditions, values, and histories, often diverse and pluralistic.

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    Pluralistic Society

    A society with diverse values and backgrounds, leading to varied perspectives and potential disagreements.

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    Social Protection Programs

    Government initiatives in Canada aimed at providing economic security and health services, constituting 48% of GDP.

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    Business

    Private, commercial entities focused on creating value, ranging from small firms to large corporations.

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    Small and Medium Enterprises (SMEs)

    Businesses that constitute 99% of Canada's enterprises and employ 88% of the workforce.

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    Crown Corporations

    Businesses owned by the Canadian government, playing a role in the national economy.

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    Decision-Making in Business-Society Issues

    The process of formulating optimal responses to the relationship challenges between business and society.

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    Crown Corporations in Canada

    Businesses owned by the federal government, serving public interests.

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    Large Companies Definition

    Businesses with over 500 employees, significant in economic impact.

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    Social Enterprise Movement

    Businesses prioritizing social impact alongside profit.

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    Business–Society Relationship

    A symbiotic connection where business supports society and vice versa.

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    License to Operate

    Society's permission for businesses to function based on expectations.

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    Social Contract

    Mutual expectations of behavior between businesses and society.

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    Social Problem Gap

    Mismatch between business social performance and societal expectations.

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    Importance of Healthy Society

    A thriving society is essential for business success.

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    Legitimacy

    Alignment of business and society expectations necessary for economic activity.

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    Social License

    Privilege to operate with minimal restrictions based on public trust.

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    Dynamic Social Contract

    Evolving agreement on business responsibilities related to performance.

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    Corporate Sustainability

    Business responsibility to meet current needs without harming future generations.

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    Intangible Asset

    Non-physical asset, like corporate responsibility that enhances company value.

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    Corporate Knights Ranking

    Annual assessment of Canada's best corporate citizens based on key performance indicators.

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    Key Performance Indicators (KPIs)

    Metrics used to evaluate corporate performance in various domains.

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    Stakeholder Expectations

    Demands from individuals or groups with interest in the business's performance.

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    Study Notes

    Pillar 1, 2, and 3

    • Pillar 1 links ethics to management, Pillar 2 focuses on ethics within organizations, and Pillar 3 considers ethics beyond organizational boundaries
    • The book aims to explain the dynamic connection between business and society to build 'good' companies

    Mythbuster 1.1

    • The question "Is it even possible to build good companies?" is often met with cynicism
    • The alternative question posed is whether good management is possible
    • If good management is possible, then good companies are also possible, as they are built by people

    Canadian Business System

    • Canada is a diverse society with Indigenous, Inuit, Metis, and immigrant communities
    • This diversity creates complex stakeholder interactions with businesses
    • The Canadian system involves navigating relationships between business and society, with a focus on distinctly Canadian capitalism and critical thinking

    Business Definition

    • Businesses vary from one-person proprietorships to multinational corporations
    • Small and medium-sized enterprises (SMEs) are prevalent in Canada, comprising 99% of businesses and contributing 52% of GDP
    • Approximately 15% of Canadian businesses are foreign-owned
    • Canada features large corporations, including Crown corporations
    • Industries like fossil fuel extraction have faced public scrutiny

    Society Definition

    • Society is a community with shared traditions, values, and history
    • Key Canadian values include diversity, freedom, democracy, and social protection
    • Canada has extensive social protection programs
    • Business needs a healthy society for growth and success

    Business-Society Relationship

    • Business needs a healthy society for infrastructure and resources like education
    • Business and society need each other (mutual interdependence) and require a healthy social environment for success
    • Business expectations need to align with societal expectations for legitimacy and social license
    • There is a gap between social performance and social expectations

    Measuring Social Responsiveness

    • Corporate Knights magazine ranks Canada's best corporate citizens annually
    • The evaluation criteria cover various areas including resource, finance, and employee management
    • Specific metrics include Energy Intensity, Carbon Intensity, Water Intensity, Waste Intensity, Clean Air Productivity Score, Innovation Capacity, and Percent Tax Paid
    • These metrics are essential for measuring how well corporations meet societal expectations

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    Description

    Test your knowledge on the pillars of building good companies and the relationship between business and society in Canada. This quiz covers key concepts such as social license, ethical management, and the role of small- and medium-sized enterprises in the Canadian economy. Challenge yourself to understand the evolving social contract for businesses.

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