Business Ethics and Corporate Social Responsibility

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Questions and Answers

What is an example of ethical business practices?

  • Polluting the environment
  • Using child labour
  • Unfair advertising
  • Treating all employees equally (correct)

What is an unethical business practice that involves dishonesty?

  • Paying fair wages
  • Using bribery (correct)
  • Treating all employees equally
  • Operating within the law

What is an example of a business practice that harms the environment?

  • Treating all employees equally
  • Polluting the environment (correct)
  • Operating within the law
  • Paying fair wages

What is an unethical business practice that involves deception?

<p>Unfair advertising (A)</p> Signup and view all the answers

What is an ethical business practice that involves fairness?

<p>Treating all employees equally (C)</p> Signup and view all the answers

What is the primary focus of the 'right to freedom'?

<p>Whether the decision is right or wrong (A)</p> Signup and view all the answers

What is the main reason for the development and implementation of a code?

<p>To address the occurrence of corruption in business (D)</p> Signup and view all the answers

What is the role of business entities in society, according to the concept of corporate citizenship?

<p>To act as responsible corporate citizens (B)</p> Signup and view all the answers

What are 'issues like ethics and corruption' related to?

<p>The challenges of responsible corporate citizenship (C)</p> Signup and view all the answers

What are the key principles of accountability?

<p>Accountability, transparency, and desponsibilay (B)</p> Signup and view all the answers

What is the primary focus of professional behaviour in a business setting?

<p>Upholding the reputation of the business (B)</p> Signup and view all the answers

What is an example of unprofessional behaviour in the workplace?

<p>Using company resources for personal gain (C)</p> Signup and view all the answers

What is the purpose of a code of conduct in a business?

<p>To outline acceptable and unacceptable behaviour (C)</p> Signup and view all the answers

What is an example of good use of work time?

<p>Focusing on tasks and meeting deadlines (A)</p> Signup and view all the answers

What is a consequence of unprofessional behaviour in the workplace?

<p>Negative impact on colleagues and the business (A)</p> Signup and view all the answers

What is the main difference between ethical and professional behaviour?

<p>Ethical behaviour is related to industry standards, while professional behaviour is related to what is right or wrong in society (C)</p> Signup and view all the answers

What is the primary focus of professional behaviour?

<p>Industry standards and principles (D)</p> Signup and view all the answers

Which of the following is an example of respecting the image of your profession?

<p>Following a dress code (B)</p> Signup and view all the answers

What is a key principle of professional behaviour in terms of working hours?

<p>Keeping to working hours (D)</p> Signup and view all the answers

Which of the following is a principle of professional behaviour related to confidentiality?

<p>Not sharing sensitive information with anyone (B)</p> Signup and view all the answers

What is an example of a crisis that can occur in the workplace?

<p>Serious illnesses of employees (B)</p> Signup and view all the answers

What is the first step in dealing with a crisis in the workplace?

<p>Try to stop the crisis from happening (C)</p> Signup and view all the answers

What is essential when providing information during a crisis?

<p>Providing accurate and correct information (C)</p> Signup and view all the answers

How should businesses respond to a crisis situation?

<p>Respond appropriately and quickly (A)</p> Signup and view all the answers

What is important to consider when dealing with a crisis in the workplace?

<p>The people concerned (D)</p> Signup and view all the answers

Flashcards

Unethical Business Practice: Child Labor

Using child labor is a clear violation of ethical business practices.

Ethical Business Practices: Fairness & Legality

Treating all employees fairly, paying them appropriate wages, and always adhering to the law are fundamental principles of ethical business conduct.

Unethical Business Practices: Examples

Unfair advertising, tax evasion, bribery, and breaking the law are all examples of unethical business behavior.

Workplace Crisis: Examples

A crisis in the workplace could be caused by various events like fires, theft, machinery breakdowns, power outages, accidents, or serious employee illnesses.

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Managing Workplace Crises

Businesses can effectively manage crises by responding promptly, assessing damage, rescuing those affected, showing empathy, providing accurate information, and maintaining calm until the situation stabilizes.

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Professional Behavior: Standards

Professional behavior in a workplace involves a certain standard of conduct, including guidelines on employee appearance and upholding the business's reputation.

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Professional Behavior: Examples

Applying a code of conduct, using appropriate language, treating everyone equally, and not abusing work time or resources demonstrate professional behavior.

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Unprofessional Behavior: Examples

Unprofessional behavior includes using rude language, unauthorized use of company resources, and breaching confidentiality.

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Basic Human Rights

Basic rights of people include the right to freedom, protection from abuse, and respect for dignity and human rights.

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Ethical Decision Making in Business

Businesses should carefully consider the ethical impact of their decisions, evaluating whether they are right or wrong and considering their impact on society.

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Corporate Citizenship: Responsibilities

Businesses should strive to be responsible corporate citizens by prioritizing ethics, accountability, transparency, and social responsibility.

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Challenges to Corporate Citizenship

Issues like ethics and corruption pose significant challenges to responsible corporate citizenship.

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Code of Conduct for Combating Corruption

A code of conduct was developed to address corruption in business, providing guidelines for ethical behavior.

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Ethical Behavior: Definition

Ethical behavior is about doing what is right or wrong based on a set of morally accepted values in business.

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Professional Behavior: Definition

Professional behavior encompasses a set of standards for expected conduct, including respect for oneself and others, integrity, and confidentiality.

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Importance of Ethical Business Practices

Ethical business practices are essential for building trust with customers, employees, and the community.

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Impact of Workplace Crises

Workplace crises can disrupt operations, damage property, and harm employees.

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Benefits of Professional Behavior

Professional behavior helps maintain a positive and productive work environment.

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Consequences of Unethical Business Practices

Ignoring ethical considerations can lead to legal issues, reputational damage, and loss of customer trust.

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Ethical Considerations in Business

Ethical business practices involve considering the impact of decisions on all stakeholders, including customers, employees, and the environment.

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Transparency and Accountability in Business

Businesses need to be transparent about their operations and accountable for their actions.

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Corporate Citizenship: Active Involvement

Corporate citizenship involves active participation in social and environmental initiatives.

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Study Notes

Ethical Business Practices

  • Using child labor is an example of unethical business practices
  • Treating all employees equally, paying fair wages, and operating within the law are essential for ethical business practices
  • Unfair advertising, tax evasion, bribery, and disobeying the law are all examples of unethical business practices

Crises in the Workplace

  • Examples of crises in the workplace include loss of property due to fire, theft of assets, breakdown of machinery, power outages, accidents, and serious illnesses of employees
  • Businesses can deal with crises by responding appropriately and quickly, evaluating the damage, rescuing those in conflict, being sensitive to those concerned, providing accurate information, and managing the situation calmly until the crisis is over

Professional Behavior

  • Professional behavior refers to a certain standard of behavior that includes guidelines on employee appearance and upholding the reputation of the business
  • Applying a code of conduct, using good language, treating all people equally, and not abusing work time or resources are all examples of professional behavior
  • Unprofessional behavior includes using rude language, unauthorized use of business resources, and breaking confidentiality

Basic Rights of People

  • The basic rights of people include the right to freedom, protection from abuse, and respect for dignity and human rights
  • Businesses should focus on whether their decisions are right or wrong and consider the impact on society

Corporate Citizenship

  • Businesses should act as responsible corporate citizens, focusing on ethics, accountability, transparency, and social responsibility
  • Issues like ethics and corruption challenge responsible corporate citizenship
  • A code of conduct was developed to address corruption in business

Distinguishing Between Ethical and Professional Behavior

  • Ethical behavior refers to what is right or wrong and conforms to a set of morally accepted values in business
  • Professional behavior refers to the set of standards of expected behavior, including respect for oneself and others, integrity, and confidentiality

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