Podcast
Questions and Answers
What is the main purpose of the directly interactive environment?
What is the main purpose of the directly interactive environment?
- To establish global trade agreements
- To provide feedback from employees and unions
- To monitor technological advancements
- To influence organizational strategy through external pressures (correct)
Which of the following is an example of indirectly interactive factors that can affect an organization?
Which of the following is an example of indirectly interactive factors that can affect an organization?
- Employee turnover rates
- Supplier pricing agreements
- Changing tax laws (correct)
- Returns on investments
Which of the following best defines social responsibility for businesses?
Which of the following best defines social responsibility for businesses?
- The need to maximize shareholder profits
- The responsibility to comply with legal regulations only
- The commitment to benefit society beyond profits (correct)
- The obligation to provide low-cost products
What is a key expectation of customers in the directly interactive environment?
What is a key expectation of customers in the directly interactive environment?
Which indirect factor reflects the overall financial climate affecting business operations?
Which indirect factor reflects the overall financial climate affecting business operations?
What do suppliers expect from organizations in the directly interactive environment?
What do suppliers expect from organizations in the directly interactive environment?
What does environmental responsibility in a business context involve?
What does environmental responsibility in a business context involve?
Which of the following is not a component of the indirectly interactive environment?
Which of the following is not a component of the indirectly interactive environment?
What type of departmentalization groups jobs based on the geographic location of operations?
What type of departmentalization groups jobs based on the geographic location of operations?
Which factor is NOT likely to influence the way jobs are departmentalized?
Which factor is NOT likely to influence the way jobs are departmentalized?
In which situation would customer departmentalization be most beneficial?
In which situation would customer departmentalization be most beneficial?
What drives organizations with a broad geographic presence to adopt geographical departmentalization?
What drives organizations with a broad geographic presence to adopt geographical departmentalization?
How do technological advancements influence departmentalization in organizations?
How do technological advancements influence departmentalization in organizations?
What does managerial ethics primarily ensure in organizational actions?
What does managerial ethics primarily ensure in organizational actions?
Which ethical approach is primarily concerned with maximizing happiness?
Which ethical approach is primarily concerned with maximizing happiness?
What is a key principle of corporate citizenship?
What is a key principle of corporate citizenship?
How does individual ethics differ from managerial ethics?
How does individual ethics differ from managerial ethics?
Which philosophy emphasizes the importance of duty and moral obligations?
Which philosophy emphasizes the importance of duty and moral obligations?
What is the relationship between social responsibility and managerial ethics?
What is the relationship between social responsibility and managerial ethics?
What is the Triple Bottom Line focused on?
What is the Triple Bottom Line focused on?
What is the primary focus of the Stakeholder Theory?
What is the primary focus of the Stakeholder Theory?
What does the CSR Pyramid's Economic level primarily focus on?
What does the CSR Pyramid's Economic level primarily focus on?
Which of the following best describes Environmental Stewardship?
Which of the following best describes Environmental Stewardship?
What is a key influence on Employee Welfare in the context of CSR?
What is a key influence on Employee Welfare in the context of CSR?
Which component is NOT a level in Carroll's CSR Pyramid?
Which component is NOT a level in Carroll's CSR Pyramid?
What is the primary benefit of a functional organizational structure?
What is the primary benefit of a functional organizational structure?
How can companies gain a competitive advantage through CSR according to Shared Value theory?
How can companies gain a competitive advantage through CSR according to Shared Value theory?
Which organizational structure is most suitable for managing multiple, complex projects?
Which organizational structure is most suitable for managing multiple, complex projects?
What should a good vision statement inspire according to the guidelines for crafting one?
What should a good vision statement inspire according to the guidelines for crafting one?
What characterizes a divisional organizational structure?
What characterizes a divisional organizational structure?
What is one of the main goals of Corporate Social Responsibility?
What is one of the main goals of Corporate Social Responsibility?
What is one of the main challenges of a flat organizational structure?
What is one of the main challenges of a flat organizational structure?
What does it mean for a vision statement to 'keep it simple and clear'?
What does it mean for a vision statement to 'keep it simple and clear'?
What is the purpose of including metrics for evaluation in organizational planning?
What is the purpose of including metrics for evaluation in organizational planning?
In a network structure, what is primarily outsourced?
In a network structure, what is primarily outsourced?
How does the matrix organizational structure promote flexibility?
How does the matrix organizational structure promote flexibility?
What is a key feature of a flat organizational structure?
What is a key feature of a flat organizational structure?
What advantage does a team-based structure provide to organizations?
What advantage does a team-based structure provide to organizations?
Which internal factor tends to lead to more complex organizational structures?
Which internal factor tends to lead to more complex organizational structures?
How does market environment influence organizational structure?
How does market environment influence organizational structure?
What role does technology play in organizational structure?
What role does technology play in organizational structure?
Decentralized structures are preferred by leaders who value what?
Decentralized structures are preferred by leaders who value what?
What is a common characteristic of organizations with a team-based structure?
What is a common characteristic of organizations with a team-based structure?
Which factor can dictate the specific structure an organization must adopt due to compliance?
Which factor can dictate the specific structure an organization must adopt due to compliance?
What might limit a creative organization’s structure?
What might limit a creative organization’s structure?
Flashcards
External Environment
External Environment
All external factors that influence a company's operations, performance, and strategies, including everything outside the organization that can affect its success.
Directly Interactive Environment
Directly Interactive Environment
Those factors in the external environment that directly interact with a company, such as owners, customers, suppliers, competitors, and employees. They have a direct impact on the company's daily operations.
Indirectly Interactive Environment
Indirectly Interactive Environment
Those factors in the external environment that interact with a company indirectly, but still significantly impact its success. These factors broadly affect the business environment, including sociocultural, political, technology, economic, and global factors.
Social Responsibility
Social Responsibility
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Environmental Responsibility
Environmental Responsibility
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Economic Responsibility
Economic Responsibility
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Philanthropic Responsibility
Philanthropic Responsibility
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Sociocultural Factors
Sociocultural Factors
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Shared Value
Shared Value
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Community Engagement
Community Engagement
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Environmental Stewardship
Environmental Stewardship
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Corporate Social Responsibility (CSR)
Corporate Social Responsibility (CSR)
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CSR Pyramid (Carroll)
CSR Pyramid (Carroll)
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Environmental Sustainability
Environmental Sustainability
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Employee Welfare
Employee Welfare
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Vision Statement
Vision Statement
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Managerial Ethics
Managerial Ethics
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Integrity
Integrity
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Fairness and Justice
Fairness and Justice
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Transparency
Transparency
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Conflict of Interest
Conflict of Interest
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Respect for Rights
Respect for Rights
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Corporate Citizenship
Corporate Citizenship
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Triple Bottom Line
Triple Bottom Line
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Functional Departmentalization
Functional Departmentalization
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Geographic Departmentalization
Geographic Departmentalization
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Customer Departmentalization
Customer Departmentalization
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Process Departmentalization
Process Departmentalization
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Size of Organization
Size of Organization
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Matrix Structure
Matrix Structure
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Functional Structure
Functional Structure
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Flat Structure
Flat Structure
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Divisional Structure
Divisional Structure
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Network Structure
Network Structure
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Organizational Structure
Organizational Structure
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Metrics for Evaluation
Metrics for Evaluation
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Anticipate Obstacles
Anticipate Obstacles
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Team-based Structure
Team-based Structure
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Size Impact on Structure
Size Impact on Structure
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Work Nature and Structure
Work Nature and Structure
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Management Philosophy and Structure
Management Philosophy and Structure
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Technology Impact on Structure
Technology Impact on Structure
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Market Environment and Structure
Market Environment and Structure
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Legal and Regulatory Influences
Legal and Regulatory Influences
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Study Notes
External Environment
- Encompasses all external factors impacting organizational operations, performance, and strategy
- Includes everything outside the organization affecting success
- Influences decisions, strategies, and determines opportunities/risks
- Divided into directly and indirectly interactive forces
Directly Interactive Environment
- Owners: Expect return on investment, require profitability
- Customers: Demand quality, satisfaction with products/services
- Suppliers: Provide resources, expect timely communication/payments
- Competitors: Challenge the organization in the market, vie for same customers
- Employees and Employee Unions: Represent workforce, influence organizational operations through needs/concerns
Indirectly Interactive Environment
- Sociocultural Factors: Societal values, demographics, social trends influencing consumer behavior/demand
- Political and Legal Factors: Laws, regulations (e.g., tax policies, trade regulations) impacting business operations
- Technological Factors: Innovations improving business processes, productivity, or creating disruption
- Economic Factors: Overall financial climate (e.g., interest rates, inflation, unemployment) affecting consumer behavior/business operations
- Global Factors: International influences (e.g., trade regulations, global supply chains, foreign market conditions) affecting local businesses
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