Business English Vocabulary

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Questions and Answers

What does it mean to 'be in touch with' someone?

  • To communicate with someone (correct)
  • To dislike someone
  • To avoid someone
  • To physically touch someone

Which of the following best describes 'purchase information'?

  • Opinions about a previous purchase
  • The buyer's personal thoughts
  • Details about items bought and total price (correct)
  • A list of items a customer wants to buy in the future

What does 'accurate' mean?

  • Estimated
  • Rough
  • Incorrect
  • Correct (correct)

What does 'to alter' mean?

<p>To change (B)</p> Signup and view all the answers

What does 'to issue an invoice' mean?

<p>To create and send a bill (C)</p> Signup and view all the answers

What does 'total cost' mean?

<p>The sum Customers pay for the items. (B)</p> Signup and view all the answers

What does it mean for items 'to be in stock'?

<p>Items are currently available. (D)</p> Signup and view all the answers

What does 'to process an order' mean?

<p>To officially accept and manage an order. (B)</p> Signup and view all the answers

What does 'to apply a discount' mean?

<p>To reduce the price. (A)</p> Signup and view all the answers

What does 'to be out of stock' mean?

<p>The items are currently unavailable. (B)</p> Signup and view all the answers

I was ________ with this customer concerning her order.

<p>in touch</p> Signup and view all the answers

The ________ includes the list of the purchased items and the total sum of the order.

<p>purchase information</p> Signup and view all the answers

Please make sure all the information is ________.

<p>accurate</p> Signup and view all the answers

The ________ of your order is $1,052.

<p>total cost</p> Signup and view all the answers

We will ________ your order straightaway.

<p>process</p> Signup and view all the answers

Flashcards

To be in touch with

To communicate or keep contact with someone.

Purchase information

Details including items bought and the total price.

Accurate

Correct or free from errors.

To alter

To change or modify something.

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To process an order

To handle and execute a customer's order.

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Total cost

The final price of an order, including all costs.

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To be in stock

Currently available for immediate sale or use.

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To be out of stock

Currently unavailable for sale or use.

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To apply a discount (to)

To provide a reduction in price.

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To issue an invoice

To create and send a bill for payment.

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Study Notes

  • "To be in touch with" means to be in contact with someone, as in "I was in touch with this customer concerning her order."
  • Purchase information includes a list of purchased items and the order's total sum.
  • Accurate means that all the information is correct, as in "Please make sure all the information is accurate."
  • To alter means to change something, like "We’ve had to alter some of our plans."
  • The total cost refers to the overall price of an order, such as "$1,052"
  • To be in stock means items are currently available, as in "Fortunately, all the items are currently in stock"
  • To be out of stock means items are currently unavailable, as in "Unfortunately, some of the items are currently out of stock."
  • To apply a discount means to deduct a percentage from the price, such as "We will apply a 7% discount to your order."
  • To process an order means to proceed with fulfilling the order immediately, as in "We will process your order straightaway."
  • To issue an invoice means to provide a bill as soon as the order is confirmed, as in "We will issue an invoice as soon as the order is confirmed."
  • These terms are useful when confirming an order.

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