Business Disruption and Change Drivers

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Questions and Answers

What is a common challenge for CSR implementation in developing countries?

  • High cultural regard for CSR practices
  • Overwhelming competition among local businesses
  • Weaker regulation and cultural perceptions of CSR (correct)
  • Strong regulatory frameworks enforced by governments

What role does benchmarking play in CSR?

  • It creates new CSR values for the mission statement
  • It involves internal rule creation for CSR issues
  • It helps compare CSR performance against other organizations (correct)
  • It ensures that annual reports meet governmental standards

How can an organization effectively focus its CSR activities?

  • By avoiding any performance reviews related to CSR
  • By creating CSR objectives linked to managerial performance (correct)
  • By reducing philanthropic efforts in local communities
  • By limiting the inclusion of CSR in the mission statement

What is included in the definition of philanthropy as part of CSR?

<p>Monetary donations and aid to local organizations (D)</p> Signup and view all the answers

What comprises social accounting within CSR practices?

<p>Reporting on social and environmental effects of economic actions (C)</p> Signup and view all the answers

What impact does the Global Reporting Initiative's Sustainability Reporting Guidelines have?

<p>It serves as a framework for social accounting and reporting (D)</p> Signup and view all the answers

What is a characteristic of Triple Bottom Line Reports?

<p>They vary widely in format and evaluation methodology (B)</p> Signup and view all the answers

What is one way to build CSR into an organization?

<p>By including CSR values within the mission statement (C)</p> Signup and view all the answers

What is the purpose of Net Present Value (NPV) in project appraisal?

<p>To assess the net contribution of a project over its lifetime. (A)</p> Signup and view all the answers

In project appraisal, what does the internal rate of return (IRR) indicate?

<p>The capital cost at which the project's NPV equals 0. (A)</p> Signup and view all the answers

What does the payback period measure in the context of investments?

<p>The time it takes for an investment to be fully recovered. (A)</p> Signup and view all the answers

Which aspect of taxation do specialists typically help organizations with?

<p>Ensuring compliance with tax regulations. (A)</p> Signup and view all the answers

What is one of the key roles of taxation specialists in an organization?

<p>To help plan how to legally reduce payable taxes. (A)</p> Signup and view all the answers

Why is financial accounting important for external stakeholders?

<p>It ensures clear access to accurate financial accounts. (B)</p> Signup and view all the answers

What does project appraisal primarily assess?

<p>The financial perspective of whether to undertake a project. (A)</p> Signup and view all the answers

How can a longer payback period affect investment risk?

<p>It increases the risk due to more time for potential issues to arise. (B)</p> Signup and view all the answers

What is the primary goal of treasury management?

<p>Maximizing the company's liquidity and value (A)</p> Signup and view all the answers

Which of the following is NOT a responsibility of the treasury function?

<p>Performance evaluation of employees (D)</p> Signup and view all the answers

What is the risk associated with liquidity in treasury management?

<p>Not having enough cash to pay suppliers (B)</p> Signup and view all the answers

What is one benefit of feedforward control in a business context?

<p>It provides insights before issues arise. (B)</p> Signup and view all the answers

What differentiates debt finance from equity finance?

<p>Debt requires interest payments; equity provides optional dividends (D)</p> Signup and view all the answers

What is the primary focus of operational reporting?

<p>Producing management information related to incomes and costs. (B)</p> Signup and view all the answers

Which of the following is a source of finance that can involve both debt and equity?

<p>Venture capitalists (B)</p> Signup and view all the answers

What does effective tax management in treasury aim to achieve?

<p>Minimize tax expenses for the company (D)</p> Signup and view all the answers

As a CEO, which aspect would NOT typically be analyzed under operational reporting?

<p>The performance of individual employees. (A)</p> Signup and view all the answers

Which of the following is an example of how operational reporting might help a company?

<p>Analyzing sales performance across different regions. (D)</p> Signup and view all the answers

Why is working capital management crucial for treasury functions?

<p>It ensures sufficient cash flow to meet short-term obligations (B)</p> Signup and view all the answers

What might a management accountant do with the reports generated for different business functions?

<p>Analyze data to recommend changes in operations. (C)</p> Signup and view all the answers

What action might a treasury function take if expecting $1 million from a customer in the near future?

<p>Engage a debt factor to advance funds (A)</p> Signup and view all the answers

Why is it important for a CEO to understand the reasons behind varying profitability among shops?

<p>To make informed decisions about resource allocation and expansion. (D)</p> Signup and view all the answers

When comparing sales performance of different products, what might a management accountant specifically assess?

<p>The performance of boots versus shoes. (A)</p> Signup and view all the answers

Which of the following would typically NOT be a factor considered for assessing profitability by customer groups?

<p>Individual preferences for brand image. (D)</p> Signup and view all the answers

What is the primary focus of compliance audits conducted by internal auditors?

<p>Measuring adherence to the organization's policies and procedures (D)</p> Signup and view all the answers

What does a value for money audit typically investigate in the public sector?

<p>Effectiveness, efficiency, and economy of operations (B)</p> Signup and view all the answers

Which type of audit focuses on the performance of managers and their divisions?

<p>Management audits (B)</p> Signup and view all the answers

What is the main objective of social and environmental audits?

<p>To examine Corporate Social Responsibility and environmental performance (D)</p> Signup and view all the answers

In the context of fraud investigations, what is usually a key action taken by auditors?

<p>Identify the cause and extent of fraud (A)</p> Signup and view all the answers

Who typically oversees the work of internal auditors?

<p>The audit committee (C)</p> Signup and view all the answers

What is assessed during post-implementation project reviews?

<p>The effectiveness and learnings from the project (C)</p> Signup and view all the answers

What is NOT a focus of internal auditors according to the content?

<p>Market share analysis (D)</p> Signup and view all the answers

What does operations management primarily focus on?

<p>Overseeing, designing, and controlling production processes (D)</p> Signup and view all the answers

Which of the following is NOT one of the four Vs in operations management?

<p>Value (A)</p> Signup and view all the answers

How does an increase in production volume affect operational processes?

<p>It necessitates greater standardization in processes. (D)</p> Signup and view all the answers

What is the implication of variety in production according to the operations management concepts?

<p>It increases the need for flexibility in methods. (B)</p> Signup and view all the answers

What does variation in demand require from operations?

<p>Increased flexibility, such as adjusting staff levels. (A)</p> Signup and view all the answers

Why is visibility important in operations management?

<p>It affects how customers perceive the production process. (B)</p> Signup and view all the answers

What role do stakeholders play in relation to a company's operations?

<p>They influence operational decisions based on their interests. (C)</p> Signup and view all the answers

Which aspect does NOT contribute to the success of an organization’s operations?

<p>Ignoring customer feedback (C)</p> Signup and view all the answers

Flashcards

CSR in developing countries

CSR practices are often limited in developing countries due to weaker government regulations and cultural acceptance.

CSR's impact on Western companies

Western companies are pushing for CSR practices in their foreign suppliers due to reputational concerns.

CSR goals and planning

Setting clear, measurable CSR objectives with timelines and linking them to manager's performance improves focus and accountability.

CSR mission statement

Incorporating CSR values into a company's mission statement creates a framework for directors.

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CSR policy

Internal rules and standards for dealing with CSR related issues within an organization.

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Corporate Philanthropy

Monetary donations or aid given to local charities or groups.

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CSR Benchmarking

Comparing an organization's CSR performance with competitors' initiatives. Analyzing and evaluating the social and environmental impact of those policies.

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Triple Bottom Line Reports

Annual reports that cover sustainable development and CSR issues.

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Project Appraisal

Evaluating projects financially to determine if they should be undertaken.

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Net Present Value (NPV)

A project appraisal method calculating a project's net contribution over its life.

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Internal Rate of Return (IRR)

The cost of capital at which a project's net present value equals zero.

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Payback Period

The time it takes for an investment to return its cost.

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Tax Compliance

Ensuring an organization follows all tax laws and regulations.

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Tax Planning

Strategies to legally reduce taxes.

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Financial Accounting

Providing accurate financial statements to external stakeholders.

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External Stakeholders

Individuals or groups outside a company who are interested in its financial performance.

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Operational Reporting

Producing management information, often focused on recording incomes and costs, analyzed according to business needs.

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Feedforward Control

Using new information early to adjust actions and meet targets before problems arise.

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Profitability of Shops

Analyzing the financial success of individual retail locations.

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Sales Trends

Examining which products are selling well and which are not.

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Customer Preferences

Understanding customer tastes and needs to improve marketing and product development.

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Staffing Costs

Comparing staffing expenses across different locations to identify potential cost-saving opportunities or inefficiencies.

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Competitive Analysis

Assessing competitor performance in the market to inform business strategy.

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Management Accountant

A professional who collects and analyzes financial information to support business decisions.

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Treasury Management

Managing a company's money and financial resources to maximize its value and liquidity while reducing financial risks.

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Liquidity

The ability to quickly access cash to pay debts as they come due.

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Sourcing Finance

The process of finding ways to raise capital for the business.

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Debt Finance

Borrowing money that needs to be repaid with interest.

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Equity Finance

Raising funds by selling shares in the company.

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Financial Risks

Potential losses due to currency changes, high taxes or lack of cash to pay suppliers.

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Systems Accountants

Staff members responsible for managing finance systems to ensure accuracy and timeliness.

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Working Capital Management

Managing short-term assets and liabilities, ensuring sufficient cash for day-to-day operations in a company.

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Operations Management

Overseeing, designing, and controlling the production process to make goods and services efficiently and effectively.

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Operational Strategy

A plan for how a company will manage its production processes to meet business goals.

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Volume in Operations

How many products or services are made. Higher volume needs standardized processes.

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Variety in Operations

The range of different products made. More variety needs more flexibility.

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Variation in Demand

Changes in customer needs that require flexible operations.

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Visibility in Operations

Whether customers see the production process. Important for industries like hotels.

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Stakeholder

Anyone who has an interest in how a company operates, even if they don't own shares.

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Key External Relationships

The important links a company has with people outside the organization.

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Compliance Audit

An internal audit that checks if an organization follows its own policies and procedures. It aims to find and improve weaknesses in controls and may identify potential fraud.

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Value for Money Audit

This audit examines how effectively, efficiently, and economically a department or division operates. It's common in the public sector where profit isn't the primary goal.

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Management Audit

This audit reviews the performance of managers and their divisions, suggesting improvements. It helps make sure managers are doing their jobs well.

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Social and Environmental Audit

This audit focuses on a company's performance in social responsibility and environmental issues. It checks compliance with internal policies and external regulations.

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Fraud Investigation

A specific investigation into suspected fraud, often initiated after an audit identifies irregularities. It aims to understand the cause, extent of the fraud, and prevent similar occurrences.

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Post-Implementation Project Review

A review conducted at the end of a major project to assess its effectiveness and learn lessons for future projects. Sometimes internal audit teams participate to ensure objectivity.

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Audit Committee Role

A group of senior directors who oversee the work of internal auditors. They ensure auditors focus on key strategic risks and that their recommendations are acted upon.

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Operations Management: How Products Are Made

This describes the process companies use to design, assemble, and produce products repeatedly and consistently.

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Study Notes

Disruptive Changes

  • Changes in organizations are accelerating, driven by technology integration
  • Technology is rapidly changing, with tasks like data entry now automated
  • Increased competition, with new entrants disrupting existing industries
  • Collaborative consumption is disrupting industries like hospitality
  • Customer expectations are changing, with demand for speedier service
  • Globalization is increasing access to international markets

Drivers of Change

  • Corporate Social Responsibility (CSR) is becoming increasingly important
  • Stakeholders need to be considered in business decisions

Some Factors Causing Businesses to Adapt

  • Technology is changing, with automation and emerging technologies
  • Businesses are facing increased competition, with new entrants
  • Collaborative consumption is changing how goods and services are consumed
  • Customer expectations are rising, with a focus on speed and service
  • Globalization is creating easier access to international markets
  • Customer loyalty is decreasing due to readily available information

Role and Activities of the Finance Function

  • Financial accounting produces reports for stakeholders
  • Management accounting produces reports for internal use
  • Treasury management manages capital and financial holdings
  • Company secretarial ensures compliance with regulations
  • Internal audit reviews processes and controls

Components of the Finance Function

  • Financial Accounting produces reports for stakeholders
  • Management Accounting produces financial information for internal use
  • Treasury Management manages capital, financial holdings and risks
  • Company Secretarial ensures compliance with statutory regulations
  • Internal Audit reviews processes and controls

Specialist Roles of the Finance Function

  • Financial Planning and Analysis gathers data, analyses trends, and aids decision-making
  • Project management supports project managers and resource allocation
  • Project appraisal assesses the financial viability of projects.
  • Taxation ensures compliance with tax laws and liability planning

Accurate Reporting and Asset Valuation

  • The finance function has a duty of care to ensure reports are accurate
  • Transactions must be recorded accurately, and control processes must be correct
  • Assets must be valued accurately (e.g., inventories, buildings) for reporting purposes

Compliant Statutory Reporting

  • Statutory reporting involves mandatory submission of financial accounts to governing bodies
  • Different countries have different regulations regarding financial reporting
  • Failure to comply can result in legal action and financial penalties

Management Accounting

  • Management accounting produces internal reports, unlike financial reports for external stakeholders
  • Helps with decision making, budgeting, variance analysis, cost control
  • Focuses on the needs of internal stakeholders, such as managers and staff

Operational Management

  • Overseeing, designing, and controlling production processes
  • Aligning operations to support efficient and effective production
  • Planning for volume, variety, and demand variations, to maintain production consistency and flexibility
  • Assessing factors like the visibility of production processes to customers
  • Using operations, like managing inventory, and supply chains

Key External Relationships

  • Stakeholders include those who can affect or be affected by an organization's strategy
  • These groups may include shareholders, pupils, parents, and the education authority
  • Other stakeholders include local businesses, the media, and the government

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