Business Communication Methods
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Questions and Answers

What is the primary objective of effective communication in academic settings?

  • To convey information from a speaker to an audience
  • To produce successful students through relationships between students, admins, and parents
  • To gather information using relevant questions from a sample of people
  • To achieve the desired level of objective, with the receiver responding appropriately (correct)

What is a key aspect of customer management activities?

  • Acquiring and retaining customers (correct)
  • Developing formal reports that contain detailed information and research
  • Gathering information using relevant questions from a sample of people
  • Conveying information from a speaker to an audience

What is a crucial consideration for effective communication in academic settings?

  • The audience's age
  • The audience's interests
  • The audience's technical background (correct)
  • The audience's occupation

What is the primary purpose of a formal report in business communication?

<p>To make business decisions (C)</p> Signup and view all the answers

What is an essential component of academic communication?

<p>Student, admin, and parent relationships (A)</p> Signup and view all the answers

What is a key factor in achieving effective communication?

<p>The audience's cultural background (C)</p> Signup and view all the answers

What is a primary factor that can lead to communication failure in advocacy communication?

<p>Audience's resistance (C)</p> Signup and view all the answers

What is the primary goal of advocacy communication?

<p>To influence and persuade the public through advocating (D)</p> Signup and view all the answers

What is a type of communication constraint that can affect advocacy communication?

<p>All of the above (D)</p> Signup and view all the answers

What is the term used to describe the act of pleading or arguing in favor of something?

<p>Advocacy (B)</p> Signup and view all the answers

What is the purpose of analyzing community problems in advocacy communication?

<p>To impress on students socio-civic responsibilities (B)</p> Signup and view all the answers

What is the criterion used to identify community problems that may require advocacy?

<p>All of the above (D)</p> Signup and view all the answers

What is the primary goal of Peace Communication?

<p>To foster behavioral and structural change to manage armed political conflicts (C)</p> Signup and view all the answers

What is the main focus of Pragmatics in communication?

<p>The study of how utterances communicate meaning in context (C)</p> Signup and view all the answers

What is the term for the literal meaning of the actual words spoken?

<p>Locutionary Act (A)</p> Signup and view all the answers

What is the primary function of nonverbal communication gestures in communication?

<p>To enhance verbal messages and facilitate understanding (B)</p> Signup and view all the answers

What is the term for the intention of the speaker when uttering words?

<p>Illocutionary Act (C)</p> Signup and view all the answers

What is the primary goal of Peaceful Negotiation in conflict resolution?

<p>To achieve peace and stability in the world (A)</p> Signup and view all the answers

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