Business Communication Methods

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What is the primary objective of effective communication in academic settings?

To convey information from a speaker to an audience

To produce successful students through relationships between students, admins, and parents

To gather information using relevant questions from a sample of people

To achieve the desired level of objective, with the receiver responding appropriately (correct)

What is a key aspect of customer management activities?

Acquiring and retaining customers (correct)

Developing formal reports that contain detailed information and research

Gathering information using relevant questions from a sample of people

Conveying information from a speaker to an audience

What is a crucial consideration for effective communication in academic settings?

The audience's age

The audience's interests

The audience's technical background (correct)

The audience's occupation

What is the primary purpose of a formal report in business communication?

To make business decisions Signup and view all the answers

What is an essential component of academic communication?

Student, admin, and parent relationships Signup and view all the answers

What is a key factor in achieving effective communication?

The audience's cultural background Signup and view all the answers

What is a primary factor that can lead to communication failure in advocacy communication?

Audience's resistance Signup and view all the answers

What is the primary goal of advocacy communication?

To influence and persuade the public through advocating Signup and view all the answers

What is a type of communication constraint that can affect advocacy communication?

All of the above Signup and view all the answers

What is the term used to describe the act of pleading or arguing in favor of something?

Advocacy Signup and view all the answers

What is the purpose of analyzing community problems in advocacy communication?

To impress on students socio-civic responsibilities Signup and view all the answers

What is the criterion used to identify community problems that may require advocacy?

All of the above Signup and view all the answers

What is the primary goal of Peace Communication?

To foster behavioral and structural change to manage armed political conflicts Signup and view all the answers

What is the main focus of Pragmatics in communication?

The study of how utterances communicate meaning in context Signup and view all the answers

What is the term for the literal meaning of the actual words spoken?

Locutionary Act Signup and view all the answers

What is the primary function of nonverbal communication gestures in communication?

To enhance verbal messages and facilitate understanding Signup and view all the answers

What is the term for the intention of the speaker when uttering words?

Illocutionary Act Signup and view all the answers

What is the primary goal of Peaceful Negotiation in conflict resolution?

To achieve peace and stability in the world Signup and view all the answers