10 Questions
Define business communication.
Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.
What are the two main categories of business communication in terms of the parties involved?
Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer.
What is the significance of communication in the business world?
The way that people communicate and operate within a business is very vital to how successful the company will be in the business world.
What are some of the topics encompassed by business communication?
Business communication encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, internal communication, and event management.
What does the word 'communication' imply in its Latin origin?
The word communication has been derived from the Latin word communis which implies common. Thus communication may be defined as the interchange of thoughts and information to bring about mutual understanding.
Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats. The way that people communicate and operate within a business is very vital to how successful the company will be in the ______ world.
business
Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer. This internal and external communication can happen through verbal or ______ communication methods.
non-verbal
Often these internal and external forms of communication come with ______, which can prevent the receiver from understanding the information sent by the sender.
barriers
The word communication has been derived from the Latin word communis which implies ______.
common
Business communication is closely related to professional communication and technical communication. It encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, internal communication, and ______ management.
event
Test your knowledge of effective business communication with this quiz! Explore the key principles and strategies for creating and sharing messages, both within and outside the company. Evaluate your understanding of written and verbal communication in a business context.
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