Business Communication Essentials Quiz
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Questions and Answers

Define business communication.

Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats.

What are the two main categories of business communication in terms of the parties involved?

Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer.

What is the significance of communication in the business world?

The way that people communicate and operate within a business is very vital to how successful the company will be in the business world.

What are some of the topics encompassed by business communication?

<p>Business communication encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, internal communication, and event management.</p> Signup and view all the answers

What does the word 'communication' imply in its Latin origin?

<p>The word communication has been derived from the Latin word communis which implies common. Thus communication may be defined as the interchange of thoughts and information to bring about mutual understanding.</p> Signup and view all the answers

Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company. It includes the process of creating, sharing, listening, and understanding messages between different groups of people through written and verbal formats. The way that people communicate and operate within a business is very vital to how successful the company will be in the ______ world.

<p>business</p> Signup and view all the answers

Business communication occurs internally, employee-to-employee, or externally, business-to-business or business-to-consumer. This internal and external communication can happen through verbal or ______ communication methods.

<p>non-verbal</p> Signup and view all the answers

Often these internal and external forms of communication come with ______, which can prevent the receiver from understanding the information sent by the sender.

<p>barriers</p> Signup and view all the answers

The word communication has been derived from the Latin word communis which implies ______.

<p>common</p> Signup and view all the answers

Business communication is closely related to professional communication and technical communication. It encompasses topics such as marketing, brand management, customer relations, consumer behavior, advertising, public relations, corporate communication, community engagement, reputation management, interpersonal communication, employee engagement, internal communication, and ______ management.

<p>event</p> Signup and view all the answers

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