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Questions and Answers

Identify the correct sector and industry for a cruise ship.

  • Hospitality - Travel (correct)
  • Construction - Engineering
  • Financial Services - Banking
  • Manufacturing - Textiles

    • Which of the following compounds goes with 'solar'?

  • warming
  • change (correct)
  • fuel
  • bill

    • Which of the following industries is primarily involved with oil extraction?

  • Retail
  • Transportation
  • Energy (correct)
  • Mining

    • What tense should be used for an action that was interrupted in the past?

    <p>Past Continuous</p> Signup and view all the answers

    Which type of farming is primarily focused on producing wine?

    <p>Crop growing</p> Signup and view all the answers

    Which correctly describes the action during a power cut in the context provided?

    <p>I was watching TV and the electricity went out.</p> Signup and view all the answers

    Which of the following represents a renewable energy source?

    <p>Solar</p> Signup and view all the answers

    What is a compound noun that can follow 'traditional'?

    <p>fuel</p> Signup and view all the answers

    Which brand has specifically designed a luxury car without a front passenger seat for the Chinese market?

    <p>Volvo</p> Signup and view all the answers

    What strategy did Starbucks use when it first opened a shop in China?

    <p>Omitted its logo from the shop</p> Signup and view all the answers

    What type of products have global brands modulated for China's expanding middle class?

    <p>Major structural changes</p> Signup and view all the answers

    In what way does Starbucks view the future growth potential of coffee demand in China?

    <p>Believes demand will grow</p> Signup and view all the answers

    How is customization regarded by multinationals when entering the Chinese market?

    <p>Essential for success</p> Signup and view all the answers

    What characterizes the introduction of specific beverages by Starbucks for Chinese consumers?

    <p>Inclusion of teas and local flavors</p> Signup and view all the answers

    Which of the following best describes the new luxury focus of both Volvo and Jaguar in China?

    <p>Aimed at consumers who desire larger vehicles with drivers</p> Signup and view all the answers

    What is the significance of the term 'sofapreneurs' mentioned in relation to e-commerce?

    <p>People making money from their homes online</p> Signup and view all the answers

    What is the main concern raised by the CFO regarding the project?

    <p>There may not be enough funds to complete the project on time.</p> Signup and view all the answers

    Which expression best explains the concept of 'one size fits all' in global markets?

    <p>The belief that the same products will meet everyone's needs.</p> Signup and view all the answers

    How should learners respond to a change of topic in a conversation according to the learning outcomes?

    <p>By using a range of expressions to acknowledge the change.</p> Signup and view all the answers

    What is implied about the adaptation of Volvo cars and Starbucks coffee for the Chinese market?

    <p>They have made significant changes to cater to local preferences.</p> Signup and view all the answers

    What did the reader have to check regarding spelling mistakes from the previous reading?

    <p>Correct any spelling inaccuracies and validate them with a dictionary.</p> Signup and view all the answers

    What is the primary reason that many users of freelancer sites like PeoplePerHour engage with these platforms after work hours?

    <p>They may have difficulties doing traditional jobs.</p> Signup and view all the answers

    What potential issue do governments need to address regarding sofapreneurs?

    <p>The unfair competition with established small businesses through tax avoidance.</p> Signup and view all the answers

    According to the information provided, what percentage of their income do most freelancers earn through these platforms?

    <p>Less than 25%</p> Signup and view all the answers

    What emotional benefit do many users of freelancer sites like Etsy report?

    <p>Satisfaction not found in their regular employment.</p> Signup and view all the answers

    What does Einar Parker describe as his 'escape' from working on the production line?

    <p>His creative process in making jewelry.</p> Signup and view all the answers

    What is one characteristic of the products sold via online marketplaces as highlighted in the content?

    <p>Many are handmade and personalized.</p> Signup and view all the answers

    What is a suggested time frame for delivery of orders in the EU on these freelancer sites?

    <p>Within 72 hours.</p> Signup and view all the answers

    What is a potential disadvantage of utilizing online marketplaces for small businesses?

    <p>They may struggle to obtain sufficient visibility.</p> Signup and view all the answers

    What is the result of the cleaner’s action when he dropped a heavy box?

    <p>He injured his foot.</p> Signup and view all the answers

    Which phrase correctly describes the action of the kitchen assistant?

    <p>He cut his finger.</p> Signup and view all the answers

    What primarily contributed to the technician's accident on the wet floor?

    <p>She slipped and fell.</p> Signup and view all the answers

    Which scenario describes the main injury incurred when moving heavy waste?

    <p>He badly hit his back.</p> Signup and view all the answers

    What was the nature of the incident involving the admin assistant?

    <p>She hit her head.</p> Signup and view all the answers

    Which phrase indicates the idea that employees should not use pen drives?

    <p>You mustn't bring in any pen drives.</p> Signup and view all the answers

    What security measure is likely to identify unauthorized access in a company?

    <p>Radio frequency ID cards</p> Signup and view all the answers

    Which word indicates a necessity for an action to be performed?

    <p>Must</p> Signup and view all the answers

    What is one suggested method for capturing ideas during brainstorming?

    <p>Visualization</p> Signup and view all the answers

    Which option best describes the overall theme of the techniques discussed?

    <p>Focusing on ways to capture or record ideas</p> Signup and view all the answers

    What is emphasized as necessary for brainstorming to be effective?

    <p>Making sure it is easy and accessible</p> Signup and view all the answers

    Which phrase best completes the idea about making lists during brainstorming?

    <p>As many ideas as possible should be written down</p> Signup and view all the answers

    How should one approach using a smartphone for capturing ideas?

    <p>Employ it for both personal and professional notes</p> Signup and view all the answers

    What is a potential drawback of brainstorming sessions mentioned?

    <p>Not engaging quiet participants</p> Signup and view all the answers

    Which of the following is NOT a recommended technique for generating ideas?

    <p>Email feedback</p> Signup and view all the answers

    Which statement accurately reflects the purpose of brainstorming according to the content?

    <p>It aims to produce as many ideas as possible for comparison.</p> Signup and view all the answers

    Study Notes

    Unit One: Career Choices

    • Various career options are listed, like Administrator, Accountant, Receptionist, Nurse, Security Guard, Dentist, Welder, Electrician, Legal Executive, Farmer, Engineer, Midwife, Musician, Mechanic, Designer, and Team Leader.
    • Also, Model, Lawyer, Technician, and Buyer are listed.

    Unit Learning Outcomes

    • Learners can use vocabulary related to skills and personal qualities.
    • Learners can use phrases for giving advice and making suggestions.
    • Learners understand simple ways to build rapport at first meetings and use appropriate questions.
    • Learners use expressions to start, close, and show interest in simple conversations on familiar topics.
    • Learners can write an email to introduce themselves to work colleagues.

    Lead In: Transferable Skills Pt. 1

    • Calmness is a transferable skill
    • Computer skills
    • Number skills
    • People skills
    • Problem-solving skills
    • Organization skills
    • Reliability
    • Resourcefulness

    Lead In: Transferable Skills Pt. 2

    • Discussion prompts
    • Identify expressions that do not describe a person.
    • Identify the most and least important skill in the provided list and provide reasons.

    Lead In: Transferable Skills Pt. 3

    • Discussion prompt about transferable skills and their application to various tasks and roles.
    • Provide examples of transferable skills.

    Vocabulary Pt. 1

    • Matching words/phrases in a list to situations.
    • Phrases like “can think outside the box”, “have a can-do attitude”, “can set goals”, and “use critical thinking”.
    • Examples of situations include saving money for a holiday, completing a difficult project without complaining, ensuring the truthfulness of information found online and asking teacher to make a short film instead of an essay.

    Vocabulary Pt. 2

    • Matching words/phrases to situations.
    • Phrases include "have a lot of determination”, “are a team player”, “have integrity”, and “have good communication skills”.
    • Examples of situations include returning a lost wallet, passing a driving test, starting a cycling club, and giving a presentation.

    Vocabulary Pt. 3

    • Completing tables with adjective-noun pairs.
    • Adjectives and nouns include flexible/adaptability, confident/motivation, resourceful/dependability, ambitious/independence, enthusiastic/passion, authentic/honesty.

    Writing a Job Description Pt. 1

    • Discussing the necessity of transferable skills for specific job roles.
    • Roles include Accountant, construction worker, factory worker, journalist, personal trainer, politician, professional athlete, and salesperson teacher.

    Writing a Job Description Pt. 2

    • Instructions to create a job description.
    • Job titles, responsibilities, and necessary skills need to be included in the job description.

    Grammar Pt. 1

    • Modals/Semi-Modals
    • Necessity, Advice, Obligation, Request, Offer, and Suggestion.
    • Modals like must, have to, need to, should, ought to, can, could, may, might, will, would, shall.

    Grammar Pt. 2

    • Completing sentences with provided words.
    • Words include could, how, ought, should, why don't you, why not try.
    • Examples include deleting everything about myself, taking a description, and thinking of examples.

    Grammar Pt. 3

    • Choosing the correct option to complete sentences.
    • Topics are sending emails, setting up websites, researching companies, making videos, improving online profiles, meeting people in the industry, and asking for help.

    Functional Language Pt. 1

    • Discussion questions on careers events.
    • Questions include why people attend career events, what employers look for at careers events, and personal experiences at career events.

    Functional Language Pt. 2

    • Providing tips for preparing for a careers event.
    • Information about attending companies, CVs, business cards, brochures, online profiles, introductions, professional dress, and arrival times.

    Listening Pt. 1

    • Questions about two conversations at a careers event.
    • Topics include how Ella and Jamie prepared for the event, skills and qualifications they can offer, and the outcomes of their conversations with the recruiter.

    Listening Pt. 2

    • Completing questions and phrases from two conversations in a careers event.
    • Includes phrases such as "ask you a few questions", "been nice talking", "could I just ask for your time".

    Reading

    • An email from Elenor Rinna to the marketing staff.
    • Introduction of herself as the new Account Executive in the department and welcoming colleagues.

    Unit Two: Business Sectors

    • Listing various business sectors like Real Estate, Energy, Technology, Retail, Food, Drink & Consumer Goods, Insurance, Mining, Private Equity, and Government & Public Sector.
    • Also Financial Services.

    Unit Learning Outcomes

    • Use of Past Simple and Past Continuous for past events.
    • Vocabulary related to different economic sectors.
    • Interrupting and managing interruptions in a meeting.
    • Leaving clear voicemail messages.
    • Writing emails with action points.

    Lead In: Japan's Economy Pt. 1

    • Discussion prompts about traditional and modern aspects of Japan.
    • Prompt 2 includes explaining how Japanese culture impacted the world with examples.
    • Prompt 3 includes detailing how Japanese industry impacted the world with examples.
    • Prompt 4 details the products or services produced by Japanese companies like Canon, Mitsubishi, Nikon, Nintendo, SoftBank, Sony, and Toyota.

    Lead In: Japan's Economy Pt. 2

    • Checking predictions based on a video.

    Lead In: Japan's Economy Pt. 3

    • True/false questions from a video.

    Lead In: Japan's Economy Pt. 4

    • Discussion questions regarding Japan's building of a strong car industry, recent innovations, and the impact of the Sony Walkman.

    Vocabulary: Sectors and Industries Pt. 1

    • Completing sentences from a video.
    • Topics about automotive, manufacturing, retail, service sectors, and transportation, which are part of Japan's economic output.

    Vocabulary: Sectors and Industries Pt. 2

    • Matching economic sectors with definitions and examples.
    • Includes information about Primary, Secondary, and Tertiary sectors.

    Vocabulary: Sectors and Industries Pt. 3

    • Matching businesses with industry/sector.
    • Examples include banks, credit card companies, cruise ships, furniture manufacturers, mining companies, and supermarkets.

    Reading Pt. 1

    • Matching words to form compound nouns.
    • Includes topics like climate, electricity, global, fossil, greenhouse, renewable, solar, bill, change, energies, fuel gases, panels, and warming.

    Reading Pt. 2

    • Social media post and questions about the problem and solutions.

    Reading Pt. 3

    • Choosing the correct option to complete sentences.
    • Includes scenarios about studying, working, and life events.

    Grammar Pt. 1

    • Past Simple vs Past Continuous
    • Using the tenses correctly in sentences.

    Video: Watching for Details Pt. 1

    • Discussing the positivity or negativity of interrupting a speaker in meetings in a person's country.
    • Explaining opinions.

    Video: Watching for Details Pt. 2

    • Completing the information about Evromed.
    • Information includes if it is a multinational or global player, the number of people it currently employs, its success in particular regions, and any recent contracts or partnerships in Brazil.

    Listening Pt. 1

    • Discussing the difficulties associated with understanding voicemails.
    • The topic of leaving and receiving voicemails in English is discussed in a scale of 1-5.

    Listening Pt. 2

    • Listening to a voicemail message and recording the key details, like the caller's identity, date, time, reason for calling, action needed, and deadline.

    Listening Pt. 3

    • Identifying aims and actions of a voicemail message.
    • Including aspects like identifying caller, stating the reason for the call, requesting action/information, and leaving contact details.

    Unit Three: Projects

    • Project management topics, including Plan, Quality, Finance, Strategy, and Project, Honesty, and TeamSpirit.

    Unit Learning Outcomes

    • Vocabulary related to project management.
    • Understanding and practicing comparisons.
    • Giving/responding to instructions and standing ground.
    • Giving/receiving updates, and discussing follow-up items.
    • Writing an internal email asking for updates on a project.

    Lead In: Project Management Pt. 1

    • Discussing views on scheduling whether a detailed schedule increases stress or if it's better to have a more relaxed approach to work.
    • Discussing views about financial management whether everyone should have a personal budget or it's important to enjoy life and worry less about money.

    Project Management Pt. 2

    • Discussing a video about London's Millennium Bridge.
    • The topic includes the event's background, how the engineers solved the bridge problem and the additional details.

    Project Management Pt. 3

    • True/false questions from a video.

    Project Management Pt. 4

    • Discussing another example of a project or product failure.

    Vocabulary: Managing Projects Pt. 1

    • Completing sentences with given words relating to project management.
    • Topics include anticipating, budget, milestones, predicting, project managers, risk management, risk register, and setbacks.

    Vocabulary: Managing Projects Pt. 2

    • Choosing the correct option in sentences related to project management.

    Lead In: Listening

    • Completing details about the Suez Canal project, like the schedule, team size, costs, and project parameters.

    Listening: Superlatives & Comparatives

    • Completing extracts from a video about the Suez Canal.
    • The topics include the canal's status as the world's largest, most artificial waterway, the large number of workers involved during construction, and the journey times via the canal.

    Listening Pt. 1

    • Listening to a team leader explaining a new meeting procedure.
    • Information about the meeting type, duration, aim, frequency, timing, and what happens after the meeting.

    Listening Pt. 2

    • Matching the beginnings and endings of questions about updates, from a video.
    • Topics include the procedures in the video for updating and asking about tasks.

    Lead In

    • Discussing statements about leadership (insisting on one's way vs. listening and adapting).

    Video: Watching for Detail Pt. 1

    • Matching names to roles in a video.
    • The topic includes matching names to roles, such as a sub-supplier, project manager, or the main contact.

    Video: Functional Language

    • Matching sentences with categories (i.e. empathy, suggestions, or checking agreement).
    • The topic includes identifying whether the sentences show understanding, suggestions for improvement, or confirmation of agreement.

    Group Task

    • Reading case studies and deciding who will lead each scenario.
    • Information includes scenarios pertaining to earthquakes, sightseeing, and accommodation relocation.

    Reading Pt. 1

    • Understanding a company email seeking project progress and financial updates.
    • Information includes the context of asking about original deadlines, whether they are feasible, and what financial issues might arise.

    Reading Pt. 2

    • Underlining spelling errors in a reading passage to demonstrate their accuracy.

    Unit Four: Global Markets

    • Global markets as a whole.

    Unit Learning Outcomes

    • Vocabulary related to global markets including the use of passive tenses.
    • Addressing topic changes in conversation, expressions for building consensus, and writing order confirmation letters.

    Lead In: One Size Fits All Pt. 1

    • Discussing the expression "one size fits all" in global markets, using examples like cars, clothes, coffee, fast food, ice cream, and soft drinks.
    • Discussing whether everyone globally will want the same products in the future.

    One Size Fits All Pt. 2

    • Video based task to check how Volvo and Starbucks adapted their products.

    One Size Fits All Pt. 3

    • Video task that entails deciding on the correctness of the given statements in bold and completing the text with the correct options.
    • The topics range from China's socioeconomic structure, product customization, and brand adaptations in the Chinese market.

    One Size Fits All Pt. 4

    • Discussing questions about Volvo and Starbucks' product adaptations, exploring specific features consumers might want, how these brands could increase their sales, and how a Chinese tea brand can spread globally.

    Vocabulary: Global Markets Pt. 1

    • Matching words related to global markets.

    Vocabulary: Global Markets Pt. 2

    • Choosing words to complete sentences about how multinationals analyze markets to adapt to them.

    Grammar: Present & Past Simple Passive

    • Identifying the verb forms and tenses in sentences relating to the use of past and present tenses related to passive voice.

    Reading Pt. 1

    • Quick reading of an article and identifying the number of internet sites mentioned.
    • The article discusses various aspects related to online business.

    Reading Pt. 2

    • Discussing the benefits and disadvantages of online marketplaces.

    Reading Pt. 3

    • Completing listings using active or passive verbs in an e-commerce website.

    Reading Pt. 4

    • Completing passive sentences using phrases in brackets.

    Video: Watching for Details Pt. 1

    • Discussing personal experiences of meeting people with different backgrounds.
    • The topic includes factors like cultural differences, age, education, organizational culture, and professional life, as well as easy/difficult aspects and their difference from interactions with colleagues or family members.

    Video: Watching for Details Pt. 2

    • Understanding a video about Beata's preparations for a conference call with Daniel and Clarice.
    • Topics entail understanding Beata's perspective on Mateo, the conference details, and possible outcomes.

    Video: Watching for Details Pt. 3

    • Matching the beginnings and endings of sentences related to resolving conflicts.

    Video: Watching for Details Pt. 4

    • Discussion prompts based on a video about a dialogue between people involved in a business meeting.
    • The situations entail identifying the core disagreement or resolution suggestions and planning strategies.

    Listening Pt. 1

    • Understanding how a manager introduces staff training on customer service.
    • The questions cover the context of when certain action takes place, the outcome of ideas presented, the manager's intentions, and the tasks to be accomplished.

    Listening Pt. 2

    • Completing sentences from a video to understand suggestions for improving and brainstorming ideas on customer service.

    Listening Pt. 3

    • Listening to understand the techniques for capturing ideas in a meeting.
    • The topics include idea capturing techniques (brainstorming, note-taking, mind mapping, and roleplay).

    Listening Pt. 3

    • Matching beginnings and endings to formulate sentences based on a listening exercise.
    • Topics are capturing ideas from brainstorming in meetings, recording information, and ensuring participation in meetings.

    Unit Eight: Communication (Part 1)

    • Office communication.

    Unit Learning Outcomes

    • Vocabulary related to office communication.
    • Using first and second conditional sentences.
    • Awareness of closing a deal, discussing priorities, and writing short business reports.

    Lead In

    • Choosing the appropriate ending for sentences on various topics
    • Topics are text messaging, emails, and personal phone usage, focusing on describing the user's experience.

    Lead In: Watching for Details Pt. 1

    • Asking questions about communication practices.

    Watching for Details Pt. 2

    • Taking notes about the video of company-wide communication adjustments.
    • Includes various facets of the video, such as problems, employee feedback, and the implemented changes.

    Watching for Details Pt. 3

    • Determining if given statements about a video are True or False.
    • The video entails a discussion regarding workplace communication.

    Vocabulary Pt. 1

    • Completing the text with given words based on a phone conversation.
    • The conversation includes the usage of technology in a business practice.

    Vocabulary Pt. 2

    • Answering questions using words from a previous exercise.

    Grammar Pt. 1

    • Using to-infinitives or -ing forms with verbs.

    Grammar Pt. 2

    • Understanding various meanings of given verbs according to the assigned context.

    Grammar Pt. 3

    • Using to-infinitives or -ing forms with certain verbs.

    Grammar Pt. 4

    • Completing sentences featuring conditionals.

    Lead In

    • Discussing win-win vs win-lose situations in business negotiations and their consequences.

    Video: Watching for Details

    • The video entails the conversation between Beata and others, during which Beata details the concerns.

    Listening Pt. 1

    • Identifying the manager’s discussion on staff training.
    • The discussion includes understanding when best to present ideas, resolving disagreements, and achieving collective success.

    Listening Pt. 2

    • Using vocabulary from a previous exercise to complete sentences.
    • The sentences describe a conversation on business and team strategies.

    Listening Pt. 3

    • Matching beginnings and endings of sentences.

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    English Skills for Work - PDF

    Description

    Test your knowledge on various topics including cruise ships, renewable energy sources, and international business strategies. This quiz covers industry sectors, verb tenses, and market adaptations in China. Challenge yourself and see how much you know about these diverse subjects!

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