BUSA8030 and BUSA7030 Assignment 1 - Individual Case Study
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Questions and Answers

What is an essential aspect of Digital Transformation according to Davenport & Redman 2020?

  • In-depth knowledge of data and business operations (correct)
  • Exclusive focus on process improvement
  • Deep expertise in technology only
  • Capability in managing human change resistance

    • What are the three critical dimensions of a project discussed in the text?

  • Quality, Efficiency, Communication
  • Customer Satisfaction, Profit Margin, Market Share
  • Time, Scope, Budget (correct)
  • Innovation, Marketing, Sales

    • In the context of Digital Transformation, what does 'end-to-end mindset' refer to?

  • Ignoring the need for seamless connections in work activities
  • Focusing only on technological advancements
  • Exclusively managing changes across departments
  • Considering the entire customer journey (correct)

    • What is the most basic process in Lewin's 3 Stages of change management?

    <p>Unfreeze</p> Signup and view all the answers

    What is the primary challenge associated with change management when change is non-trivial?

    <p>Resistance from individuals</p> Signup and view all the answers

    How does Digital Transformation relate to the human factor, based on the text?

    <p>It involves convincing staff to adopt new roles</p> Signup and view all the answers

    According to the passage, what is a common tendency among individuals inclined towards technology and data?

    <p>Resistance to embracing human-centric changes</p> Signup and view all the answers

    In project management, what does the Iron Triangle typically constrain?

    <p>Quality, Time, Cost</p> Signup and view all the answers

    What drives change in an organization but requires readiness from both infrastructure and people?

    <p>Strategy</p> Signup and view all the answers

    What is a critical skill set mentioned in digital transformation efforts?

    <p>Comprehensive understanding of customer needs</p> Signup and view all the answers

    What motivates people in an organization according to the text?

    <p>Peer influence</p> Signup and view all the answers

    How does Davenport & Redman 2020 define talent required for Digital Transformation?

    <p>'People who have technological depth and breadth, and the ability to work hand-in-hand with the business.'</p> Signup and view all the answers

    What is one key aspect that professionals, whether in IT or elsewhere, need to understand?

    <p>The impact of their actions and reactions on behavior and working relationships</p> Signup and view all the answers

    What is a fundamental concept of strategic management?

    <p>Strategic planning and implementation</p> Signup and view all the answers

    In the context of strategic management, what is one of the main differences between planning and strategic planning?

    <p>Strategic planning looks at broader perspectives and future value</p> Signup and view all the answers

    What is a crucial element of digital transformation projects according to the text?

    <p>Aligning digital transformation with business strategy</p> Signup and view all the answers

    What does the text suggest about IT strategy in relation to gaining value from IT?

    <p>IT strategy should align with strategic objectives to gain value from IT</p> Signup and view all the answers

    How does the text differentiate between strategic planning and just planning?

    <p>Strategic planning is about controlling what you have, while planning is about achieving profits</p> Signup and view all the answers

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