Building Your Brand II

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Questions and Answers

Using Web 2.0 as a key branding process on digital platforms involves the use of:

  • Owned, earned and paid media (correct)
  • Crowd-casting (correct)

The type of branding is typically referred to as:

"localization" or "regional branding"

It is therefore not just the physical features that create a brand but also the feelings that consumers _____ towards the company or its product.

develop

What reinforced the idea that drinking Coke brings joy?

<p>Coca-Cola's tagline “Open Happiness”</p> Signup and view all the answers

What do Coca- Cola Christmas ads trigger?

<p>Warm, comforting emotions</p> Signup and view all the answers

What is corporate positioning in traditional media?

<p>Planning and controlled transfer of corporate messages and campaigns to public and stakeholders</p> Signup and view all the answers

What is crowdcasting in the context of corporate branding?

<p>A strategy where a company leverages a large, diverse group of people through social media or online platforms to generate brand-related content, ideas, or engagement.</p> Signup and view all the answers

According to the module, crowdcasting is 'many to one'.

<p>False (B)</p> Signup and view all the answers

Crowdcasting ensures that an organisation builds its brand through its:

<p>Stakeholders</p> Signup and view all the answers

What is the one to many aspect of the branding?

<p>The company will run where people can collect special edition cans and share a group selfie on social media for a chance to win tickets to an exclusive cinema screening</p> Signup and view all the answers

Give an example of Leveraging social media for amplification.

<p>Share blog posts on social platforms with hashtags and invite followers to discuss or contribute their own perspectives.</p> Signup and view all the answers

What is an example of how to incentivise sharing & tagging?

<p>Post a question that encourages people to seek and give advice.</p> Signup and view all the answers

What is the purpose of owned media in online setting?

<p>Generate interest in the organization and its products or services (directly or indirectly)</p> Signup and view all the answers

What is an example of one benefits of social media?

<p>People reaches quickly through social media</p> Signup and view all the answers

What are the challenges of social media?

<p>No control can be negative and Hard to measure</p> Signup and view all the answers

Cost Per Click bidding means you pay Google for each view on your ads

<p>False (B)</p> Signup and view all the answers

What is Lake Media's business shifted to?

<p>Earned Media</p> Signup and view all the answers

Branding is not only about promoting the:

<p>Idea or image people have in mind</p> Signup and view all the answers

Flashcards

What is a brand?

A name, term, design, or feature identifying one seller's good or service as distinct from others, including physical AND emotional aspects.

Localization (Regional Branding)

Adapting a brand's visual elements and messaging to suit the preferences and cultural nuances of different geographical locations or markets.

Crowdcasting

A branding strategy where a company uses a large, diverse group to generate brand-related content, ideas, or engagement.

Underlying Principle of Traditional Media

A 'one to many' approach that includes planning and controlled transfer of corporate messages to public and stakeholders

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Underlying Principle of Web 2.0

An 'many to many' approach that includes impromptu and free generation and dissemination of corporate content.

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Owned Media

Online media that an organization owns and controls.

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Paid Media

Content or exposure that is paid for on other (non-owned) online media.

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Earned Media

Online word-of-mouth about an organization, generated by stakeholders.

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Role of Owned Media

Generate interest in the organization and its products or services (directly or indirectly) + Engage stakeholders and build relationships with them.

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Role of Paid Media

Direct Advertisement of the organization and its products and services + Channel that feeds owned media and may on occasion create earned media

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Role of Earned Media

Earned media may generate traffic to owned media + Owned and paid media in turn may create (further)

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Benefits of Owned Media

Control aspects of production + Cost efficient as you decide mediums to use + Use multiple ways of engaging stakeholder

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Benefits of Paid Media

Immediacy - reaches people quickly through social media. +You have control of what you put in you paid media

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Benefits of Earned Media

The benefits include being most credible and authentic + May live on (stakeholders become true

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Challenges of Owned Media

The Challenges inclue no guarantee of engagement + Potential skepticism towards the organization

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Challenges of Paid Media

The challenges include declining reach and response rates + Credibility can be questioned

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Challenges of Earned Media

The challenges include no control + Can be negative + Hard to measure

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Cost Per Click

Google's revenue from ads is generated from this, and it means you pay Google for each click on your ads

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Study Notes

  • Week 5 - Building Your Brand II
  • Using Web 2.0 as a key branding process on digital platforms involves:
    • Crowd-casting
    • Owned, earned, and paid media

Localization or Regional Branding

  • Adapting a brand's visual elements like logos and colors to suit the preferences of different geographical locations or markets.

Branding Defined

  • A brand identifies a seller's goods or services, distinguishing it from competitors
  • A brand defined by physical features in addition to the feelings consumers develop towards the company or its products

Happiness and Joy with Coca-Cola

  • Coca-Cola's "Open Happiness" tagline reinforced the concept of joy through Coke in the 2000s
  • Ads displayed smiling and laughing people enjoying moments together
  • The red color and bubbly fizz contributed to excitement

Nostalgia and Comfort

  • Coca-Cola branding ties the drink to memories, family gatherings, and holidays
  • Coca-Cola Christmas ads featuring Santa Claus and polar bears evoke comforting emotions
  • Many people connect Coke with home and tradition

Branding Using Traditional Media

  • Organizations still use traditional media for one-way messaging
  • Corporate positioning involves planning and controlled transfer of corporate messages

Branding Using Web 2.0

  • Crowdcasting in corporate branding leverages a large group of people for brand-related content, ideas, through social media or online platforms, or engagement (Kung, 2024)
  • Crowdcasting combines crowdsourcing (gathering input) and broadcasting (sharing messages)
  • Underlying principle is impromptu and free generation and dissemination of corporate content

Example of Crowdcasting

  • Organizations build their brand through its stakeholders
  • Stakeholders themselves can create content and provide it to others based on the initial material

One-to-Many Branding

  • Coca-Cola's Sr Brand Manager wanted to merge magic of Coca-Cola and Marvel
  • Campaign encourages moments of happiness, unity, and community
  • A competition to collect special edition cans involves sharing a group selfie on Facebook
  • Facebook competition offers winners tickets to a screening of a Deadpool & Wolverine movie on Saturday, 28 September 2024
  • Prizes include accommodation and airfare for winners outside the city

Many-to-Many Branding

  • Coca-Cola puts a human face to products as consumers write about their experiences

Leveraging Social Media for Amplification

  • Share blog posts on social platforms with hashtags and invite discussion
  • Start a Twitter/X or Instagram challenge to involve readers
  • Use hashtags to create challenges

Incentivize Sharing and Tagging

  • Create a Facebook page for study habits, posting questions to encourage sharing advice
  • Offer a prize to the most engaged participants on a Facebook page

Summary of Traditional and Web 2.0 Media

Traditional Media New Media (Web 2.0)
Communication Approach Broadcasting: stakeholders as audience receives messages Crowd-casting: Stakeholders produce or forward content
Communication Model One to many Many to one; many to many
Underlying Principle Corporate Positioning: planning and controlled transfer of corporate messages Content generation: Impromptu and free generation and dissemination
Key Metaphors Medium, Channels Platform, Tools
Rules of Communication Fixed and controlled Messy and emergent
Content Production Costs Expensive/High Cheap/low

Owned, Earned, and Paid Media

  • In 2010, organizations began aligning their corporate marketing and branding with internet growth.
  • David Armano developed a framework for aligning social media and digital branding/marketing

Differences Between Media Types

Owned Media Paid Media Earned Media
Definition Organization owns and controls Paid for content/exposure on other online media Stakeholder generated online word/mouth about the organization
Examples Website, blog, Facebook, Twitter, YouTube Display ads, paid search, sponsored links Word of mouth, online chatter, viral content
Role Generate interest, build relationships Direct advertisement Generate traffic to owned media, create more
Benefits Control aspects of production, cost efficient, stakeholder engagement Immediacy, control Most credible, authentic
Challenges No engagement guarantee, potential skepticism Declining reach, credibility questioned No control, can be negative, hard to measure

Owned Media Example: Lake Media

  • Lake Media is an example of owned media by a small media production led by a communication arts graduate in Lae
  • Owner Jeremy began using Facebook and LinkedIn to advertise

Shift to Earned Media

  • Jeremy's business has shifted to earned media through word of mouth
  • Lake Media has clients from all over PNG including UNDP, World Bank, DHL, Lae City Authority, Mineral Resources Authority, National Airport Corporation, Deugro

Moving from Owned to Earned - Shifts

  • Owned Media: Facebook, LinkedIn, Website
  • shifts to
  • Owned media: Word of Mouth

Conclusion

  • Branding considers promoting an idea within specific product, services, and company activities through traditional & Web 2.0 tools
  • Crowdcasting enables organizations to improve brands
  • The owned, earned, and paid media framework helps understand branding in the Web 2.0 environment

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