Building Internal Sales Pressure

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Questions and Answers

What is the primary goal of building internal pressure in prospects?

  • To create tension based on their own reasons and outcomes (correct)
  • To offer them discounts and incentives
  • To force them to make a quick decision
  • To make them feel guilty about their current situation

External pressure is always beneficial in sales because it motivates prospects to make faster decisions.

False (B)

What is the potential outcome of using too much external pressure in sales?

unhappy clients

Healthy tension in prospects, which is built internally we call ______.

<p>internal pressure</p> Signup and view all the answers

Match the following types of pressure with their descriptions:

<p>Internal Pressure = Pressure based on the prospect's own reasons and outcomes External Pressure = Pressure based on the salesperson's own interests</p> Signup and view all the answers

What is an example of external pressure?

<p>Offering a fast action discount (C)</p> Signup and view all the answers

It is possible to have too much internal pressure in sales.

<p>False (B)</p> Signup and view all the answers

What should be balanced with external pressure to ensure ethical sales practices?

<p>internal pressure</p> Signup and view all the answers

Pushing prospects when it's not in their best interest can lead to ______'s remorse.

<p>buyer</p> Signup and view all the answers

Match the effects with the type of pressure that causes it:

<p>Internal Pressure = Client motivated to buy for their own reasons External Pressure = Potential for buyer's remorse, unhappiness, and resentment</p> Signup and view all the answers

What is the key to building internal pressure?

<p>Clearly defining the current state versus the desired state (A)</p> Signup and view all the answers

The smaller the gap between the current state and the desired state, the more tension is created.

<p>False (B)</p> Signup and view all the answers

Besides money, what is another example of a gap that creates tension?

<p>relationship</p> Signup and view all the answers

Painting a crystal clear picture of ______ versus ______ helps build internal tension.

<p>hell, paradise</p> Signup and view all the answers

Match the scenarios with the level of internal pressure it creates:

<p>Wanting to go from $1 to $2 = Minimal Tension Wanting to go from $1 to $100,000 = High Tension</p> Signup and view all the answers

Why is it important to elicit specific details when defining hell versus paradise?

<p>To make the situation tangible and real (A)</p> Signup and view all the answers

Data and tangible numbers are not necessary when defining hell versus paradise.

<p>False (B)</p> Signup and view all the answers

When defining hell versus paradise if you don't have numbers, what should you elicit?

<p>specific details</p> Signup and view all the answers

Defining hell versus paradise with ______ makes it more tangible.

<p>data</p> Signup and view all the answers

Match the questions to the senses they target when eliciting specific details:

<p>What can you see? = Sight What are you smelling? = Smell What are you thinking? = Thought</p> Signup and view all the answers

What is the ultimate goal in the sales process, according to the content?

<p>To become the only option to paradise (D)</p> Signup and view all the answers

A prospect wanting to take action automatically means they will choose to work with you.

<p>False (B)</p> Signup and view all the answers

What are the two main jobs on a sales call according to the content?

<p>understand; eliminate</p> Signup and view all the answers

To become the only option, you need to build the bridge that becomes the path of least ______.

<p>resistance</p> Signup and view all the answers

Match the task to the sales call job it aligns with:

<p>Understand current versus desired situation = Understand if and how you can help. Destroy other possibilities for them to get there = Eliminate objections before the close</p> Signup and view all the answers

Besides competitors, what else can be a competing option for a prospect's attention and money?

<p>Social media or vacations (C)</p> Signup and view all the answers

Once you have clearly defined the prospect's hell and paradise, the sales process is essentially complete.

<p>False (B)</p> Signup and view all the answers

What should you show the prospect about your bridge to paradise?

<p>safest,strongest,fastest</p> Signup and view all the answers

To prevent losing a prospect's attention, it's important to eliminate objections to proceeding with you ______.

<p>now</p> Signup and view all the answers

Match the correct description to why you should eliminate all objections to proceed now:

<p>Why = otherwise there's a lot of other things in the world that are going to take their attention</p> Signup and view all the answers

According to the video, what is internal pressure?

<p>Pressure for the prospect's own reasons and outcomes (A)</p> Signup and view all the answers

Offering incentive-based pricing is an example of internal pressure.

<p>False (B)</p> Signup and view all the answers

What happens when a client becomes resentful of the sales process?

<p>complaints</p> Signup and view all the answers

When extracting information from a client, you need to understand ______.

<p>why</p> Signup and view all the answers

Match the types of profit with the definition:

<p>Current = What the client is currently making Desired = What the client wishes to me making</p> Signup and view all the answers

What is the best question you can ask someone to get to explain the pain that they're in?

<p>Walk me through what happened. (D)</p> Signup and view all the answers

Once you elicit hell and paradise, you can make other options disappear

<p>True (A)</p> Signup and view all the answers

What can you eliminate to allow prospects the ability to close?

<p>objections</p> Signup and view all the answers

You want to paint ______ and paradise really clearly.

<p>hell</p> Signup and view all the answers

Match the following scenarios to the types of pressure you can experience:.

<p>salesperson is trying to achieve a bonus. = External. Salesperson needs to achieve goal, because if they dont then they may be fired. = Internal</p> Signup and view all the answers

Flashcards

Internal Pressure

Building healthy tension in prospects by focusing on their reasons and desired outcomes, not external pressures.

External Pressure

Pushing a prospect for your own benefit, leading to unhappy clients and brand damage.

Building Internal Pressure

Clearly define a prospect's current state versus their desired destination to highlight the gap and build tension.

Define Hell vs. Paradise

Use data and specific details to vividly illustrate the contrast between the prospect's current 'hell' and desired 'paradise'.

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Key Areas to Define

Work hours, relationships, profit, and freedom – are key areas to explore to find tangible data.

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Eliciting Specific Details

Describe bad memories to elicit emotions and create internal desire.

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Become the Only Option

Ensuring your solution is seen as the most direct and appealing route to the prospect's desired outcome.

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First Sales Job

Understand if and how you can genuinely help the prospect by assessing their current vs desired state.

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Second Sales Job

Proactively addressing and neutralizing potential concerns or hesitations before attempting to close the deal.

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Destroying Other Possibilities

Address all alternatives, including competitors, internal solutions, other priorities and distractions competing for their resources.

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Showcase Your Bridge

Showing prospects that your solution is the safest, strongest, and fastest way to achieve their desired outcome.

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Study Notes

  • Building internal pressure in prospects is crucial for guiding them to their desired outcomes in sales.

Internal Pressure

  • Pressure originating from the prospect's personal reasons and goals.
  • Example: Holding a prospect accountable for a pattern of quitting they have acknowledged.
  • Addressing the pattern and its costs allows for a targeted approach.

External Pressure

  • Pressure arising from the salesperson's or someone else's interests and outcomes.
  • Example: Pushing a prospect to buy when it primarily benefits the salesperson.
  • Can lead to unhappy clients, brand damage, and resentment.
  • Offering a fast action discount is an example of incentive-based pricing, which provides an external reason to buy.
  • Maintaining a balance is key, with more emphasis on internal pressure.

Building Internal Pressure

  • Clearly defining the prospect's current state versus their desired destination to highlight the gap.
  • The larger the gap, the greater the tension.
  • Paint a crystal clear picture of what "hell" looks like versus "paradise".
  • Clearer pictures create a stronger sense of the space between them.
  • Prospects are more likely to resolve internal tension by buying from you if the conversation is managed well.

Defining "Hell" versus "Paradise"

  • Use data to make it tangible.
  • Examples: current vs. desired work hours, relationship with partner/kids, profit, and level of freedom.
  • Elicit specific details if numbers aren't available.
  • Engage the prospect's senses to create a vivid portrait of "hell" versus "paradise."
  • Use open-ended questions to get them to describe their pain and future aspirations.
  • Combine specific details with emotional hooks for deeper engagement.

Becoming the Only Option to Paradise

  • After eliciting "hell" and "paradise," prospects will want to resolve the tension.
  • Build a bridge that becomes the path of least resistance and eliminate other potential pathways.
  • Two main jobs on a sales call:
    • Determine if and how you can help the prospect by understanding their current versus desired situation.
    • Eliminate objections before the close by destroying other possibilities for them to reach their goals.
    • Other possibilities include: Competitors, social media, business, family, holidays etc.
  • Regularly review and embed these concepts to naturally apply them in sales conversations.

Recap

  • Clearly paint "hell" and "paradise".
  • Destroy all other potential options, including competitors and the idea of doing it themselves.
  • Eliminate objections to proceeding, ideally immediately while their attention is focused.
  • Show that your solution is the safest, strongest, and fastest pathway to "paradise".

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