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Bugzilla Overview and Dashboard Usage
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Bugzilla Overview and Dashboard Usage

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Questions and Answers

What is the primary purpose of Bugzilla?

  • To manage and track bugs and issues in projects (correct)
  • To design user interfaces
  • To create new software applications
  • To compile code

    • The 'Administration rights' in Bugzilla allow users to view reports only.

    False

    What does it mean when a product is 'Open for bug entry' in Bugzilla?

    Users can report new bugs or issues related to that specific product.

    The ___ allows users to find a specific bug by entering descriptive words.

    <p>Search</p> Signup and view all the answers

    Match the following Bugzilla functionalities with their descriptions:

    <p>New = Create new bugs from the tester's dashboard Reports = Create Tabular, Graphical, or Duplicate Format reports Components = Sub-categories within a product for managing bugs Default Assignee = User automatically assigned to new bugs for a product</p> Signup and view all the answers

    Which of the following components might be included for a web browser product?

    <p>Networking</p> Signup and view all the answers

    The severity of a bug indicates how important it is to fix the bug.

    <p>False</p> Signup and view all the answers

    What is the purpose of the Summary field when reporting a bug?

    <p>To provide a brief and concise title for the bug.</p> Signup and view all the answers

    The ______ specifies the operating system where the bug was observed.

    <p>Platform</p> Signup and view all the answers

    Match the following bug report terms with their definitions:

    <p>Severity = Criticality of the bug Priority = Urgency to fix the bug Assigned To = Responsible person or team Status = Current state of the bug report</p> Signup and view all the answers

    Study Notes

    Bugzilla: Overview

    • Bugzilla: A web-based bug-tracking system that helps software development teams track and manage bugs.
    • Purpose: To keep track of bugs, their status, and their progress from reporting to resolution.

    Using the Bugzilla Dashboard

    • New: Create new bug reports.
    • Browser: Navigate to the product list.
    • Search: Find specific bugs using keywords.
      • Simple Search: Basic search using keywords.
      • Advance Search: More detailed search options.
    • Reports: Create reports in tabular, graphical, or duplicate formats.
    • Preference: Update personal bug-related settings.
    • Administration: Administrative actions for managing the system:
      • Creating and managing user accounts.
      • Configuring system settings.
      • Defining user permissions.
      • Customizing Bugzilla.

    Adding Products

    • Adding Products: Add new projects by navigating to the 'Add Product' section.
    • Product Description: Explain the project's goals and objectives.
    • Open for Bug Entry: Enable users to submit bug reports for the specific product.
    • Versions: Track bugs specific to different versions or releases.
    • Adding Components: Break down a product into smaller, manageable parts.
    • Component Description: Briefly describe the component, its purpose and role.
    • Default Assignee: Automatically assign new bugs to a specific developer or team.
    • Default CC List: Automatically add users who will receive notifications about changes and updates.

    Filing a Bug

    • Bug Entry Page: Access the bug entry page by clicking on "New" or "File a bug".
    • Bug Filing Process:
      • Product: Choose the product where the bug was found.
      • Component: Specify the specific module or part of the product where the bug occurred.
      • Version: Indicate the version of the product the bug was found in.
      • Platform: Select the operating system or hardware used when encountering the bug.
      • OS Version: Document the specific version of the operating system used by the user.
      • Summary: Concisely summarize the bug in a few words, conveying the core issue.
      • Description: Provide a detailed explanation of the bug, including:
        • Steps to reproduce the issue.
        • Expected behavior.
        • Actual observed behavior.
      • Severity: Rate the bug's criticality, from minor annoyances to major, functionality-blocking issues.
      • Priority: Indicate the importance of fixing the bug based on urgency or impact.
      • Assigned To: Assign the bug to a specific developer or team for resolution.
      • Status: Track the current state of the bug, such as:
        • NEW: Reported but not yet reviewed.
        • ASSIGNED: A developer is addressing the issue.
        • RESOLVED: A fix has been applied.
        • CLOSED: The fix is verified and the issue is considered resolved.
      • Keywords: Add tags to categorize the bug, e.g., "security" or "performance".
      • CC: List email addresses for people who should be notified about updates.
      • Attachments: Attach files or screenshots for extra context, like logs or images.
    • Result: After submitting the bug, an email is automatically sent to the default assignee and CC members.

    Developer Actions: Managing Bugs

    • Finding Assigned Bugs: Developers can view assigned bugs by accessing the "Assigned to Me" or "My Bugs" section.
    • Using Search:
      • Status: Filter bugs by their current status (open, closed, all).
      • Product: View bugs related to a specific product.
      • Search Button: Execute the search with the chosen criteria.
    • Opening a Bug: Click on the bug ID to access details.
    • Updating Status: Developers update the bug's status based on resolution progress:
      • NEW: The bug is reported and awaiting action.
      • ASSIGNED: Assigned to a developer.
      • VERIFIED: The fix has been tested and verified.
      • CLOSED: The bug is successfully resolved and verified.
      • RE-OPEN: The bug was not fixed.
    • Email Notifications: Automatically notify the bug reporter and CC members about status changes.

    Terminology for Bug Status

    • Resolution: The action taken to address the issue, such as "FIXED", "WONTFIX", "DUPLICATE".
    • RESOLVED: The bug is addressed. Additional information is provided about why the bug was addressed:
      • FIXED: The bug has been fixed.
      • INVALID: The bug report was incorrect or not applicable.
      • WONTFIX: The bug won't be fixed due to low priority or feasibility issues.
      • DUPLICATE: The bug is a duplicate of a previously reported issue.

    Tester Actions: Retesting

    • Retesting: Testers verify the fix based on the updated bug status.
    • Mark as Resolved: Once the fix is confirmed, the bug is marked as resolved.
    • Reopen: If the issue persists, the tester reopens the bug report.

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    Related Documents

    BugzillaForDevelopers.pdf

    Description

    This quiz covers the basics of Bugzilla, a web-based bug-tracking system. It includes how to create new reports, use the dashboard for navigation and search functions, and manage products and user accounts effectively.

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