Podcast
Questions and Answers
Which of the following is a learning objective of the session?
Which of the following is a learning objective of the session?
- Identifying potential customers in different business categories (correct)
- Learning about employee benefits in BSNL
- Understanding BSNL's customer service policies
- Exploring the history of BSNL
What is the main factor used for the classification of enterprise businesses?
What is the main factor used for the classification of enterprise businesses?
- Annual revenue (correct)
- Number of products sold
- Employee happiness index
- Advertising budget
What are the defining characteristics of SMB, SME, and LE?
What are the defining characteristics of SMB, SME, and LE?
- Company location, employee happiness, and annual profit
- Advertising budget, customer satisfaction, and brand recognition
- Size, revenue, and technology needs (correct)
- Number of products sold, employee benefits, and market share
In the context of SMB, what is the range of employees for small-sized businesses?
In the context of SMB, what is the range of employees for small-sized businesses?
What is the primary basis for categorizing Enterprise Business customer in BSNL according to the text?
What is the primary basis for categorizing Enterprise Business customer in BSNL according to the text?
What is the annual revenue range for a Small or Medium sized Business according to the Small Business Administration?
What is the annual revenue range for a Small or Medium sized Business according to the Small Business Administration?
What is the maximum number of employees for a Small Medium Enterprise (SME) according to the European Union's definition?
What is the maximum number of employees for a Small Medium Enterprise (SME) according to the European Union's definition?
What is the primary location characteristic for a Large Enterprise as per the text?
What is the primary location characteristic for a Large Enterprise as per the text?
What percentage of employees in the US were employed by Large Enterprises in 2012 according to the text?
What percentage of employees in the US were employed by Large Enterprises in 2012 according to the text?
Which entity uses the term SME more globally and is the official market phrase for internationally-based enterprises?
Which entity uses the term SME more globally and is the official market phrase for internationally-based enterprises?
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Study Notes
Classification of Enterprise Businesses
- The main factor used for the classification of enterprise businesses is the number of employees and annual revenue.
- The defining characteristics of SMB, SME, and LE are:
- Small and Medium-sized Businesses (SMB): fewer employees and lower annual revenue
- Small and Medium-sized Enterprises (SME): fewer employees and lower annual revenue
- Large Enterprises (LE): more employees and higher annual revenue
Small and Medium-sized Businesses (SMB)
- The range of employees for small-sized businesses in SMB is not specified in the text.
- According to the Small Business Administration, the annual revenue range for a Small or Medium-sized Business is not specified in the text.
Small and Medium-sized Enterprises (SME)
- According to the European Union's definition, the maximum number of employees for a Small Medium Enterprise (SME) is 250 employees.
Large Enterprises (LE)
- The primary location characteristic for a Large Enterprise as per the text is not specified.
- In 2012, approximately 52% of employees in the US were employed by Large Enterprises.
Global Classification
- The term SME is used more globally and is the official market phrase for internationally-based enterprises.
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