Podcast
Questions and Answers
What is a Kicker?
What is a Kicker?
Irish Cream, Espresso, Kick Me Mix
What ingredients are in a Cocomo?
What ingredients are in a Cocomo?
Coconut, Espresso, Chocolate Milk
What is a Double Torture?
What is a Double Torture?
Vanilla, Extra Double Shot of Espresso, Chocolate Milk
What is in a 911 drink?
What is in a 911 drink?
What are the ingredients in a Double Chocolate Mocha?
What are the ingredients in a Double Chocolate Mocha?
What does Chai consist of?
What does Chai consist of?
What is a Christmas Morning drink?
What is a Christmas Morning drink?
What is an Annihilator?
What is an Annihilator?
What does Sugar Free Fruit Flavor include?
What does Sugar Free Fruit Flavor include?
What sizes do hot cups come in?
What sizes do hot cups come in?
What sizes do iced cups come in?
What sizes do iced cups come in?
What is the size of a Kids Cup?
What is the size of a Kids Cup?
What flavors can be found in smoothies?
What flavors can be found in smoothies?
What are the Three Core Values?
What are the Three Core Values?
Who are the founding brothers of Dutch Bros?
Who are the founding brothers of Dutch Bros?
How many states is Dutch Bros located in?
How many states is Dutch Bros located in?
What is the Vet Discount?
What is the Vet Discount?
What is the charge for alternative milk?
What is the charge for alternative milk?
What is the charge for an extra shot?
What is the charge for an extra shot?
What is the charge for an extra tea bag?
What is the charge for an extra tea bag?
What does Mafia Style entail?
What does Mafia Style entail?
What is the regular temperature for hot drinks?
What is the regular temperature for hot drinks?
What is the temperature range for extra hot drinks?
What is the temperature range for extra hot drinks?
What is the warm/drinkable temperature?
What is the warm/drinkable temperature?
What is the kids temperature (not so hot)?
What is the kids temperature (not so hot)?
How many shots go in a double batch of freeze and how much sugar do we add?
How many shots go in a double batch of freeze and how much sugar do we add?
A freeze batch should be tossed if it is over 7 days old?
A freeze batch should be tossed if it is over 7 days old?
How much does each scoop of Soft Top cost?
How much does each scoop of Soft Top cost?
How many scoops come standard if a drink is ordered with Soft Top?
How many scoops come standard if a drink is ordered with Soft Top?
What is the anatomy of a double shot?
What is the anatomy of a double shot?
How long can a double shot sit before it goes bad?
How long can a double shot sit before it goes bad?
You should rinse out your tin after every shot pulled?
You should rinse out your tin after every shot pulled?
If the shots are pulling too short, how will you adjust the grinder?
If the shots are pulling too short, how will you adjust the grinder?
If the shots are pulling too long, how will you adjust the grinder?
If the shots are pulling too long, how will you adjust the grinder?
What is a Fireball Shot?
What is a Fireball Shot?
Where do our beans come from?
Where do our beans come from?
What is a Cubano Shot?
What is a Cubano Shot?
What is the shot range time for regular coffee and decaf?
What is the shot range time for regular coffee and decaf?
What is the shot time range for white coffee?
What is the shot time range for white coffee?
What are the scoop amounts for cream when added to a drink?
What are the scoop amounts for cream when added to a drink?
How many scoops of heavy cream come standard when requested?
How many scoops of heavy cream come standard when requested?
When do we double cup drinks?
When do we double cup drinks?
Your top layer of clothing does NOT have to be Dutchwear?
Your top layer of clothing does NOT have to be Dutchwear?
Runner vests must be worn while line busting cars?
Runner vests must be worn while line busting cars?
When do we hook up a customer with a free drink?
When do we hook up a customer with a free drink?
We charge an extra .25 cents for extra flavor?
We charge an extra .25 cents for extra flavor?
When do iced Annihilators and Kickers get 1 scoop of flavor?
When do iced Annihilators and Kickers get 1 scoop of flavor?
What hot coffee gets 2 scoops of flavor automatically?
What hot coffee gets 2 scoops of flavor automatically?
What are the mix lines for iced drinks?
What are the mix lines for iced drinks?
What are the mix lines for Carburetors?
What are the mix lines for Carburetors?
When a mocha is ordered skinny, what do you do?
When a mocha is ordered skinny, what do you do?
How many shots come standard in each size Cold Pour?
How many shots come standard in each size Cold Pour?
How many scoops of flavor come standard in each size Cold Pour?
How many scoops of flavor come standard in each size Cold Pour?
When using SF sauce, how many scoops come standard?
When using SF sauce, how many scoops come standard?
When using SF sauce and syrup, how many scoops of flavor come standard?
When using SF sauce and syrup, how many scoops of flavor come standard?
When using sugar-free syrup, how many scoops come standard?
When using sugar-free syrup, how many scoops come standard?
How many scoops of flavor come standard in each size frost?
How many scoops of flavor come standard in each size frost?
How many scoops go in Italian Sodas?
How many scoops go in Italian Sodas?
What are the mix lines for blended chais?
What are the mix lines for blended chais?
What do we charge for additional Rebel Shots?
What do we charge for additional Rebel Shots?
How many scoops of flavor do ice and blended lemonades get?
How many scoops of flavor do ice and blended lemonades get?
Study Notes
Drink Definitions
- Kicker: Combination of Irish Cream, Espresso, and Kick Me Mix.
- Cocomo: Contains Coconut, Espresso, and Chocolate Milk.
- Double Torture: Made with Vanilla, Extra Double Shot of Espresso, and Chocolate Milk.
- 911: Features Irish Cream, 6 Shots of Espresso, and Kick Me Mix.
- Double Chocolate Mocha: Includes 1 scoop of chocolate sauce, Espresso, and Chocolate Milk.
- Chai: Mixture of 1/2 chai and 1/2 2% milk.
- Christmas Morning: A blend of White Chocolate Chai and Kick Me Mix.
- Annihilator: Contains Chocolate Mac, Espresso, and Kick Me Mix.
Cup Sizes
- Hot Cups: Available in 12oz, 16oz, and 20oz.
- Iced Cups: Offered in 16oz, 24oz, and 32oz.
- Kids Cup Size: 10oz.
Smoothies and Core Values
- Smoothies: Include Strawberry, Mango, Green Apple, Peach, and Wildberry.
- Core Values: Speed, Quality, and Service.
Founders and Locations
- Founding Brothers: Dane and Travis Boresma.
- Number of States: Operating in 9 states: WA, UT, OR, CO, AZ, CA, NM, ID, and NV.
Discounts and Charges
- Veteran Discount: 50 cents off.
- Alternative Milk Charge: 50 cents extra.
- Extra Shot/Tea Bag Charge: 50 cents each.
Temperature Standards
- Regular Temperature Hot Drinks: 150-155 degrees.
- Extra Hot Temperatures: 165-170 degrees.
- Warm/Drinkable Temperature: 125-130 degrees.
- Kids Temperature: 100 degrees.
Freeze and Shots
- Double Batch of Freeze: Uses 60 double shots and four 12 oz cups of sugar.
- Shot Sitting Time: Double shots should be used within 30 seconds of pulling.
Coffee Techniques
- Rinsing Tin: Essential to rinse out the tin after each shot to avoid flavor transfer.
- Grinder Adjustment:
- For short shots, adjust to more fine.
- For long shots, adjust to more coarse.
Specialized Shots
- Fireball Shot: Espresso with raw sugar and cinnamon.
- Cubano Shot: Espresso with raw sugar between dosages.
Mixing and Flavoring
- Scoop Amounts for Cream: Standard is 2 scoops; lite cream 1 scoop, extra cream 4 scoops.
- Soft Top Standard: 2 scoops, with a charge of 25 cents for each additional scoop.
Flavor Scoops
- Standard Flavor Scoops:
- Cold Pour: 1 scoop for all sizes.
- Frost and Italian Sodas: Varies from 1 to 4 scoops depending on size.
- Sugar Free sauce/syrup: 2 scoops for sauces, 1 scoop for syrups.
Special Conditions
- Free Drinks: Given on bad days, birthdays with ID, full stamp cards, or first-time customers (varies by location).
- Mafia Style: Extra sweet with an extra double shot for only $1 more.
Worker Guidelines
- Uniform Requirement: Top layer must be visible Dutchwear.
- Runner Vests: Mandatory while line busting to identify staff to customers.
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Test your knowledge of popular coffee terms with this Broista Study Guide quiz. Each card features a unique coffee drink and its key ingredients, helping you better understand the craft of brewing. Perfect for aspiring baristas and coffee enthusiasts alike!
