Podcast
Questions and Answers
What is a key condition for the effectiveness of a multibranding approach?
What is a key condition for the effectiveness of a multibranding approach?
- Products must have favorable retail shelf space. (correct)
- Products must not have distinct branding.
- Products should align closely with existing offerings.
- Products must have high market share. (correct)
When is a new brand strategy likely to succeed?
When is a new brand strategy likely to succeed?
- The marketing strategy is inexpensive.
- The new product is similar to existing offerings.
- The new brand has a defined target market. (correct)
- The new brand heavily relies on the parent company's brand image.
What is a potential drawback of maintaining a marketing strategy for a new brand?
What is a potential drawback of maintaining a marketing strategy for a new brand?
- It can be expensive to maintain over time. (correct)
- It can be less expensive than existing brand strategies.
- It often results in increased market share.
- It requires continuous alignment with parent branding.
How does the Starbucks brand exemplify a new brand strategy?
How does the Starbucks brand exemplify a new brand strategy?
What does a successful multibranding strategy require regarding retail space?
What does a successful multibranding strategy require regarding retail space?
What is described as the aspirational reason for being that inspires an organization?
What is described as the aspirational reason for being that inspires an organization?
Which aspect of the company focuses on creating best practices and achieving industry leadership?
Which aspect of the company focuses on creating best practices and achieving industry leadership?
What impact does a company aim to have on its customers?
What impact does a company aim to have on its customers?
What does an organization’s purpose help to answer?
What does an organization’s purpose help to answer?
Which of the following is NOT a direct responsibility of a company's purpose?
Which of the following is NOT a direct responsibility of a company's purpose?
How can purpose be integrated into an organization?
How can purpose be integrated into an organization?
Which impact of a company emphasizes making the world a better place?
Which impact of a company emphasizes making the world a better place?
What feeling amongst employees is linked to a company's success?
What feeling amongst employees is linked to a company's success?
What constitutes a brand as opposed to a commodity?
What constitutes a brand as opposed to a commodity?
Which aspect does NOT belong to brand identity?
Which aspect does NOT belong to brand identity?
What is the primary function of brand personality?
What is the primary function of brand personality?
Which of the following describes brand image?
Which of the following describes brand image?
Which statement best explains the relationship between brand identity and customer relationships?
Which statement best explains the relationship between brand identity and customer relationships?
Which is NOT a characteristic of brand personality?
Which is NOT a characteristic of brand personality?
How do functional and symbolic elements differ in branding?
How do functional and symbolic elements differ in branding?
What does a brand create in the buyer's mind compared to a commodity?
What does a brand create in the buyer's mind compared to a commodity?
What percentage of Black Friday purchases in the UK are discarded after minimal or no use?
What percentage of Black Friday purchases in the UK are discarded after minimal or no use?
In 2019, the weight of electronic waste (e-waste) was equivalent to the weight of how many airplanes?
In 2019, the weight of electronic waste (e-waste) was equivalent to the weight of how many airplanes?
How much higher are the carbon emissions of returning an item bought online compared to the initial delivery?
How much higher are the carbon emissions of returning an item bought online compared to the initial delivery?
What is one of the initiatives promoted to encourage sustainable consumer behavior instead of Black Friday?
What is one of the initiatives promoted to encourage sustainable consumer behavior instead of Black Friday?
The quest for meaning in life has been a subject of inquiry for which of the following?
The quest for meaning in life has been a subject of inquiry for which of the following?
According to various philosophies, what is considered the purpose of life?
According to various philosophies, what is considered the purpose of life?
Which of the following types of waste is specifically mentioned as a concern relating to Black Friday purchases?
Which of the following types of waste is specifically mentioned as a concern relating to Black Friday purchases?
What characteristic of reverse supply chains contributes to higher carbon emissions during returns?
What characteristic of reverse supply chains contributes to higher carbon emissions during returns?
What is the primary purpose of a logo?
What is the primary purpose of a logo?
How can purpose increase consumers’ preference for products and services?
How can purpose increase consumers’ preference for products and services?
What is a key benefit of purpose in employee engagement?
What is a key benefit of purpose in employee engagement?
Which type of logo combines both symbols and text?
Which type of logo combines both symbols and text?
What does brand hierarchy help to organize?
What does brand hierarchy help to organize?
How does purpose help in governance and sustainability?
How does purpose help in governance and sustainability?
Which of the following describes a common challenge companies face related to purpose?
Which of the following describes a common challenge companies face related to purpose?
In brand architecture, what defines endorsed brands?
In brand architecture, what defines endorsed brands?
Which option best describes individual brands in brand hierarchy?
Which option best describes individual brands in brand hierarchy?
What role does purpose play in strategy and business valuation?
What role does purpose play in strategy and business valuation?
What does 'Finding the purpose' involve?
What does 'Finding the purpose' involve?
What challenge can cause a logo to become outdated?
What challenge can cause a logo to become outdated?
What can be a source of misalignment in how companies present their purpose?
What can be a source of misalignment in how companies present their purpose?
What is a key characteristic of a mascot logo?
What is a key characteristic of a mascot logo?
What allows for the introduction of new products within a brand?
What allows for the introduction of new products within a brand?
Which of the following is true regarding the necessity of social purposes in business?
Which of the following is true regarding the necessity of social purposes in business?
Flashcards
Purpose
Purpose
An aspirational reason for being that inspires and provides a call to action for an organization, its partners, stakeholders, and benefits local and global society.
What is a company's purpose?
What is a company's purpose?
It answers the 'Why?' question: Why does the organization exist? Why do we do what we do?
Fellow Employees
Fellow Employees
A feeling of belonging, caring for one another, and doing the right thing for the group.
The Company
The Company
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Impact on the Customer
Impact on the Customer
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Impact on Society
Impact on Society
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Steps to Integrate Purpose
Steps to Integrate Purpose
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Multibranding
Multibranding
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New Brand Strategy
New Brand Strategy
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Distinct New Brand
Distinct New Brand
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Costly New Brand Strategy
Costly New Brand Strategy
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Successful New Brand Strategy
Successful New Brand Strategy
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Black Friday Waste
Black Friday Waste
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E-waste Weight
E-waste Weight
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Online Return Emissions
Online Return Emissions
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SWAP
SWAP
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Green Friday
Green Friday
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Slowember
Slowember
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Humanity
Humanity
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Logo
Logo
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Logotype
Logotype
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Iconographic/Pictorial mark
Iconographic/Pictorial mark
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Combination of logo marks
Combination of logo marks
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Brand architecture
Brand architecture
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Corporate, umbrella & family brands
Corporate, umbrella & family brands
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Endorsed brands
Endorsed brands
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Individual brands
Individual brands
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Competence-Cause Gap
Competence-Cause Gap
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Competence-Culture Gap
Competence-Culture Gap
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Culture-Cause Gap
Culture-Cause Gap
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Employee & Partner Engagement (Purpose)
Employee & Partner Engagement (Purpose)
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Governance & Sustainability (Purpose)
Governance & Sustainability (Purpose)
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Strategy & Business Valuation (Purpose)
Strategy & Business Valuation (Purpose)
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Demand Generation (Purpose)
Demand Generation (Purpose)
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What is a Brand?
What is a Brand?
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What is a Commodity?
What is a Commodity?
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Why choose a brand over a commodity?
Why choose a brand over a commodity?
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What is Brand Identity?
What is Brand Identity?
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What is Brand Personality?
What is Brand Personality?
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What is Brand Image?
What is Brand Image?
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How are Brand Identity, Personality, and Image related?
How are Brand Identity, Personality, and Image related?
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What is the role of brand elements in building brand image?
What is the role of brand elements in building brand image?
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Study Notes
Strategic Marketing - Brand & Purpose (2024-2025)
- The course is offered by IHEC Brussels Management School
- The course content covers various aspects of strategic marketing, particularly focusing on brand and purpose for the 2024-2025 academic year.
- The modules outline includes:
- Marketing's Journey: a brief history of marketing and its current state
- Strategic Marketing: basics of marketing strategy explained step-by-step
- Customer Centricity: customer behavior and needs, as well as distinctive customer experiences
- Research & Insights: customer intelligence driven by data and AI & human insights
- Market & Competition: competitive advantage & innovation
- Digital & Social: Marketing strategy in the Digital Era, Al, GenAl & emerging technology-led marketing
- Emerging technology: Al and emerging technology marketing
- Brand & Purpose: brand identity, trust, and purpose-driven marketing
- Responsible Marketing: marketing in crisis contexts, sustainable and ethical approaches
- Agile Marketing: resilient & agile marketing operating models
Black Friday
- In the UK, 80% of Black Friday purchases are discarded after minimal/no use, including packaging.
- In 2019, the weight of electronic waste (e-waste) was equivalent to 125,000 airplanes (more than all commercial aircraft ever created)
- Compared to the initial delivery of an item, carbon emissions of its return are often up to 30% higher due to reverse supply chains and repackaging
Brand Examples
- Freitag: NO BLACK FRIDAY, advocates for SWAP
- Dille & Kamille: Green Friday, aiming to reduce waste
- Slowember and The Abnormal Beauty Company: promoting alternative approaches to Black Friday
- Patagonia: promotes sustainability as an ongoing value
- Companies are taking stands on social or environmental issues.
Purpose in Life
- Throughout history, religions, philosophical schools, and scientific movements have sought to understand the purpose of life.
- This pursuit reflects humanity's universal desire for meaning.
- Quotes from Gautama Buddha (500-400 BC), Aristotle (384-322 AD), Marcus Aurelius (121-180 AD), and Friedrich Nietzsche (1844-1900) illustrate various perspectives.
- The concept of Ikigai is presented as a Japanese concept with illustrations representing components like passion, vocation, profession, and what the world needs.
Purpose in Business (Customer-side)
- 64% of consumers find companies actively communicating their purpose more appealing than those that do not.
- 65% of consumers are influenced by senior executives' beliefs and values.
- 46% of consumers stopped doing business with companies due to dissatisfaction with their actions on social issues.
- 56% of consumers expect corporate leaders to take a stance on political or social issues.
Purpose in Business (Employee-side)
- Employees seek purpose in themselves (development, financial & non-financial rewards, freedom to act), in fellow employees (sense of belonging and caring), in the company (industry leadership, competition, ease of work, product quality), in societal impact/contribution (meaningful impact)
Purpose- the reason why
- Every organization has a 'what' (products/services) and an 'how' (operations).
- Very few organizations specify a 'why' (purpose, cause, or belief).
- The 'why' is foundational in that it embodies the core values, reasons for existence, and impact the organization aims for.
Purpose-driven Marketing
- Purpose-driven marketing focuses external communication around a company's purpose, building stronger relationships with customers based on shared values.
- The company's entire activity, not just communication, needs to be aligned with its purpose for marketing success.
Purpose-driven performance
- Purpose-led actions positively impact customers (demand, behavior, loyalty, referrals), employees (satisfaction, motivation, productivity), brands (advocacy), businesses (results/growth) and society/global/environment.
Purpose: When things go wrong
- Purpose-washing is the act of co-opting a cause for commercial gain without truly supporting it.
- External pressures (social issues) can make a company deviate from its purpose.
- Authenticity, substance, and actions are now paramount regarding brand purpose.
Purpose- take aways
- A company's purpose should be to address concerns for society, the planet, or individual persons.
- Profits are still important; however, purpose-driven business prioritizes multiple stakeholders' interests, like employees, society, and the planet.
- Purpose is an ongoing process; it is more than just a statement. It requires consistent efforts and activities.
- A company must avoid being over-simplistic in its purpose and strive for a balanced approach.
Brand - What is a Brand?
- A brand is what other people say about you when you're not in the room.
- A brand is like a reputation. It's earned by trying to do good things well.
Brand Elements
- Several brand elements (e.g., character, name, tagline, logo, jingle, packaging) are important for shaping, communicating, and recognizing a brand.
- Brand elements are used to give meaning, distinction, and memorability.
- Different types of taglines exist to meet various brand purposes (imperative, descriptive, superlative, provocative, interrogative).
- Brand characters are representations of a brand's personality, values, and attributes, helping in marketing campaigns and building recognition.
- Logos are visual symbols used to identify products, services, brands, or organizations. Different logo typologies (logotype, emblem, mascot) are presented.
- Different brand re-design methods and considerations during times of crisis are presented.
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