Podcast
Questions and Answers
What is the primary focus of brand management?
What is the primary focus of brand management?
- Developing a good relationship with target markets (correct)
- Analysis of market competition
- Creating emotional perceptions of the customer
- Increasing the perceived value of a product
According to Hislop, how did he define branding in 2001?
According to Hislop, how did he define branding in 2001?
- Consistent customer satisfaction
- Fulfillment in customer expectations
- The process of creating a relationship or a connection between a company's product and emotional perception of the customer (correct)
- Planning how the brand should be perceived
In brand management, what do intangible elements refer to?
In brand management, what do intangible elements refer to?
- The experiences that the target markets share with the brand (correct)
- Fulfillment in customer expectations
- Analysis of market competition
- Creating emotional perceptions of the customer
Brand management only focuses on tangible elements such as product, look, price, and packaging
Brand management only focuses on tangible elements such as product, look, price, and packaging
What is the purpose of using an array of marketing tools and techniques in brand management?
What is the purpose of using an array of marketing tools and techniques in brand management?
What are the tangible elements of brand management mentioned in the text?
What are the tangible elements of brand management mentioned in the text?
According to Hislop, branding is solely about generating segregation among competition
According to Hislop, branding is solely about generating segregation among competition
Brand management involves creating a relationship or connection between a company's product and emotional perception of the customer
Brand management involves creating a relationship or connection between a company's product and emotional perception of the customer
Brand management does not include overseeing the consumer's brand association and supply chain relationships
Brand management does not include overseeing the consumer's brand association and supply chain relationships
Developing a good relationship with target markets is not essential for brand management
Developing a good relationship with target markets is not essential for brand management
Brand management focuses only on tangible elements such as product, look, price, and packaging.
Brand management focuses only on tangible elements such as product, look, price, and packaging.
According to Kapferer and Keller, branding is about fulfilling customer expectations and consistent customer satisfaction.
According to Kapferer and Keller, branding is about fulfilling customer expectations and consistent customer satisfaction.
Hislop defined branding as the process of creating a relationship or a connection between a company's product and emotional perception of the customer for the purpose of generating segregation among competition and building loyalty among customers.
Hislop defined branding as the process of creating a relationship or a connection between a company's product and emotional perception of the customer for the purpose of generating segregation among competition and building loyalty among customers.
Brand management involves overseeing all aspects of the consumer's brand association as well as relationships with members of the supply chain.
Brand management involves overseeing all aspects of the consumer's brand association as well as relationships with members of the supply chain.
Developing a good relationship with target markets is essential for brand management.
Developing a good relationship with target markets is essential for brand management.
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