Brand Management Fundamentals
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Questions and Answers

What is the primary focus of brand management?

  • Developing a good relationship with target markets (correct)
  • Analysis of market competition
  • Creating emotional perceptions of the customer
  • Increasing the perceived value of a product
  • According to Hislop, how did he define branding in 2001?

  • Consistent customer satisfaction
  • Fulfillment in customer expectations
  • The process of creating a relationship or a connection between a company's product and emotional perception of the customer (correct)
  • Planning how the brand should be perceived
  • In brand management, what do intangible elements refer to?

  • The experiences that the target markets share with the brand (correct)
  • Fulfillment in customer expectations
  • Analysis of market competition
  • Creating emotional perceptions of the customer
  • Brand management only focuses on tangible elements such as product, look, price, and packaging

    <p>False</p> Signup and view all the answers

    What is the purpose of using an array of marketing tools and techniques in brand management?

    <p>Increasing the perceived value of a product</p> Signup and view all the answers

    What are the tangible elements of brand management mentioned in the text?

    <p>The product itself, look, price, and packaging</p> Signup and view all the answers

    According to Hislop, branding is solely about generating segregation among competition

    <p>False</p> Signup and view all the answers

    Brand management involves creating a relationship or connection between a company's product and emotional perception of the customer

    <p>True</p> Signup and view all the answers

    Brand management does not include overseeing the consumer's brand association and supply chain relationships

    <p>False</p> Signup and view all the answers

    Developing a good relationship with target markets is not essential for brand management

    <p>False</p> Signup and view all the answers

    Brand management focuses only on tangible elements such as product, look, price, and packaging.

    <p>False</p> Signup and view all the answers

    According to Kapferer and Keller, branding is about fulfilling customer expectations and consistent customer satisfaction.

    <p>True</p> Signup and view all the answers

    Hislop defined branding as the process of creating a relationship or a connection between a company's product and emotional perception of the customer for the purpose of generating segregation among competition and building loyalty among customers.

    <p>True</p> Signup and view all the answers

    Brand management involves overseeing all aspects of the consumer's brand association as well as relationships with members of the supply chain.

    <p>True</p> Signup and view all the answers

    Developing a good relationship with target markets is essential for brand management.

    <p>True</p> Signup and view all the answers

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