Brainstorming Techniques and Evaluation Methods

Question 1

• Katelyn should use the modern phrase "Thank you in advance for considering me for your available position" in her letter.
• Avoid outdated phrases like "Enclosed herein please find" and "Pursuant to your request".

Question 2

• The central objective of communication is the transmission of meaning.
• Communication is complete only when the receiver understands the intended meaning.

Question 3

• Use the indirect strategy when your audience may be uninterested, unwilling, hostile, or displeased.

Question 4

• Amelia is using the technique of controlling her surroundings to improve listening.

Question 5

• The first step in writing a message is to prepare an outline of your ideas.
• Analyze the audience and anticipate its reaction.
• Select an appropriate organizational pattern.

Question 6

• The topic sentence reveals the main idea of a paragraph.

Question 7

• "Because your information is important for the application process, complete your form by December 1" uses the "you" view.

Question 8

• "Please give consideration to our latest offer contains a buried verb." This is True.

Question 9

• Employee questionnaires collected on workplace violence are considered firsthand information.

Question 10

• "Enclosed is a copy of our current catalog" is the best business tone and style.

Question 11

• "Melissa completed her undergraduate studies in May, she is now pursuing a master's degree in business administration" is a fragment.

Question 12

• Benefits of a diverse work environment include improved ability to respond to a diverse customer base, better decision making, and problem-solving.
• Improved employee relationships are also benefits.

Question 13

• "I am sending this message to let you know that Tuesday's meeting has been cancelled" is ineffective because the lead-in is long.
• This is True.

Question 14

• "Snarky" is an example of slang.

Question 15

• Many routine tasks, such as drafting emails, require the writer to collect informal research. Not formal research.

Question 16

• Use second-person pronouns (you, your) in your messages, not first person (I, we).

Question 17

• Proofread a document in its final form, not during the drafting process.

Question 18

• Communicators in high-context cultures tend to be intuitive, contemplative, and group-oriented. This is false.

Question 19

• "Every mechanic must submit his timesheet by Friday" is grammatically correct and bias-free.
• This is True.

Question 20

• Nonverbal communication includes all unwritten and unspoken messages, whether or not intentionally sent.

Question 21

• "Our committee will analyze the proposals on Monday" is a better sentence. Avoid clichés.

Question 22

• Adapting your message to your audience includes conducting a thorough audience analysis.

Question 23

• The most important dimension of culture is context.

Question 24

• Ethnocentrism is inherent in all cultures. This is true.

Question 25

• Advantages of a direct writing strategy are saving the reader's time, setting a proper frame of mind, and establishing goodwill.

Question 26

• "Waiting for the interview, Rich began to sweat" is the correct sentence that repairs the misplaced modifier.

Question 27

• The final writing step is evaluation. Check the message for clarity, readability, and proofread for errors.

Question 28

• "Pertaining to your returns... " is an example of overly formal language.

Question 29

• As many main ideas as are necessary in order to effectively convey meaning.

Question 30

• A scientific experiment is not an informal research method.

Question 31

• WIIFM (What's in it for me) is better communicated in business messages.

Question 32

• Focusing on a speaker's unusual voice is a psychological barrier.

Question 33

• An American businessperson who thinks all Swiss are hardworking, efficient, and neat, is an example of stereotyping.

Question 34

• Use short sentences and short paragraphs when writing in different cultures.

Question 35

• "Health care costs are rising and there is a new employee wellness program that will be offered starting on May 1" (or similar) are clear and concise.

Question 36

• Most people are poor listeners.

Question 37

• The richest communication channel is face-to-face.

Question 38

• Brainstorming is an effective research technique.

Question 39

• "We look forward to completing your order..." uses positive language.

Question 40

• Today's employees use multiple media to communicate with others.

Question 41

• Headings highlight information and improve readability.

Question 42

• "The committee plans to review all proposals, interview contractors, and then it must select a certified vendor" demonstrates parallel structure.

Question 43

• "Due to the fact that" can be shortened to "because".

Question 44

• Active voice is preferable in business writing.

Question 45

• A face-to-face conversation is the best method for delivering bad news; written communication may be suitable for good news.

Question 46

• Communication noise is anything that interrupts message transmission.

Question 47

• "The directors believe that HAZMAT training is absolutely essential" is not concise.
• "This is to inform you that HAZMAT training will be scheduled in the near future." is more direct.

Question 48

• Most routine communications do not require formal research.

Question 49

• Use white space, fonts, and headings for better readability.

Question 50

• A topic sentence states the central thought of the paragraph.

Question 51

• Aim for paragraphs with 8 or fewer printed lines.

Question 52

• Business messages should be purposeful, economical, and audience-oriented.

Question 53

• "Although writing a résumé is part of the job-search process, you should begin the process by analyzing your interests and goals and evaluating your qualifications" is a complex sentence.

Question 54

• Audience-oriented writing concentrates on the reader's perspective.

Question 55

• "Ethan wrote the proposal for MPEX Associates and submitted it on May 1" is a simple sentence.

Question 56

• Success in communication is best measured through feedback. This is true.

Question 57

• Conducting an interview is a formal research method.

Question 58

• Feedback and listening for main points are techniques for effective listening.

Question 59

• "The resort offers all-inclusive amenities" best demonstrates clear writing using vivid adjectives.

Question 60

• "Our new telecommuting program will begin on August 1" is a direct, concise opening.

Question 61

• "A good financial planner must be certified, competent, and must possess ethical standards" utilizes parallel structure.

Question 62

• The first step in communication is having an idea.

Question 63

• The medium over which the message is sent is the communication channel.

Question 64

• "Every manager must review their employees annually" is bias-free.

Question 65

• "Your account has been updated" is concise and avoids redundancy.

Question 66

• The last phase of the 3-3-3 writing process is editing.

Question 67

• When speaking with people from different cultures, wait until you have finished an explanation to ask for feedback.

Question 68

• Skilled business writers do spend a significant portion of their time in the revising phase.

Question 69

• Highly developed technical skills are not the top skills for employment.

Question 70

• Juan Jose's professional skills are important as per his supervisor.

Question 71

• Proofread immediately following the creation of the document, while concepts are still fresh, is the best proofreading method for complex documents.

Question 72

• "We look forward to processing your rebate..." is a complete positive message.

Question 73

• "Although the August vacation schedule is full, you may qualify for a vacation in September if you apply now" uses a positive "you" view.

Question 74

• Well-designed documents enhance readability and comprehension. This is true.

Question 75

• Maintain eye contact, minimize *background noise/, and avoid being aggressive.