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Questions and Answers
What is the main focus of BPI's mission statement?
What is the main focus of BPI's mission statement?
- Helping customers make their dreams possible (correct)
- Providing choices to customers to overcome challenges
- Earning the trust of customers through integrity
- Making customers feel important through actions
According to BPI's values, what does it mean to be 'N.I.C.E'?
According to BPI's values, what does it mean to be 'N.I.C.E'?
- Demonstrating integrity
- Being customer obsessed
- Nurturing relationships (correct)
- Acting with excellence
How does BPI define its vision of 'Building a better Philippines – One family, one community at a time'?
How does BPI define its vision of 'Building a better Philippines – One family, one community at a time'?
- Acting as agents of real change in the country (correct)
- Serving communities with excellence
- Supporting families through financial guidance
- Educating and serving bank clients
What is emphasized in BPI's values by the phrase 'We act with excellence'?
What is emphasized in BPI's values by the phrase 'We act with excellence'?
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How does BPI aim to achieve its mission according to the provided information?
How does BPI aim to achieve its mission according to the provided information?
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What is emphasized in the text as a guiding principle for all actions?
What is emphasized in the text as a guiding principle for all actions?
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What does the text suggest about how customers should be treated?
What does the text suggest about how customers should be treated?
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Which value highlights the importance of being proactive in meeting customers' needs?
Which value highlights the importance of being proactive in meeting customers' needs?
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What is one of the ways suggested in the text to demonstrate acting with excellence?
What is one of the ways suggested in the text to demonstrate acting with excellence?
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What key behavior is associated with the value of acting with integrity?
What key behavior is associated with the value of acting with integrity?
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