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BPI's Mission, Vision, Values Quiz

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Questions and Answers

What is the main focus of BPI's mission statement?

Helping customers make their dreams possible (correct)

Providing choices to customers to overcome challenges

Earning the trust of customers through integrity

Making customers feel important through actions

According to BPI's values, what does it mean to be 'N.I.C.E'?

Demonstrating integrity

Being customer obsessed

Nurturing relationships (correct)

Acting with excellence

How does BPI define its vision of 'Building a better Philippines – One family, one community at a time'?

Acting as agents of real change in the country (correct)

Serving communities with excellence

Supporting families through financial guidance

Educating and serving bank clients

What is emphasized in BPI's values by the phrase 'We act with excellence'?

Delivering top-quality financial products Signup and view all the answers

How does BPI aim to achieve its mission according to the provided information?

By nurturing relationships and offering choices Signup and view all the answers

What is emphasized in the text as a guiding principle for all actions?

Serving with passion and care Signup and view all the answers

What does the text suggest about how customers should be treated?

With fairness and respect Signup and view all the answers

Which value highlights the importance of being proactive in meeting customers' needs?

Customer obsession Signup and view all the answers

What is one of the ways suggested in the text to demonstrate acting with excellence?

Working as one to get the job done Signup and view all the answers

What key behavior is associated with the value of acting with integrity?

Acting honestly and respectfully Signup and view all the answers