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Real Time Command Center

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Questions and Answers

What is the main purpose of the Real Time Command Center (RTCC)?

To capitalize on a wide range of technologies for efficient and effective policing (correct)
To train law enforcement officers (LEOs) and civilians
To supervise the workload of RTCC technicians
To provide information to employees regarding the operation of the police department

What is the responsibility of the public safety dispatch supervisor (PSDS) in relation to the RTCC?

To provide real-time information to employees in the field
To ensure that daily tasks and projects are completed
To train law enforcement officers (LEOs) and civilians
To supervise the workload of RTCC technicians (correct)

What is the role of an RTCC Technician?

To ensure that daily tasks are completed
To supervise the workload of other technicians
To train law enforcement officers (LEOs) and civilians
To provide real-time information to employees in the field (correct)

What does Situational Awareness (SA) refer to in the context of the RTCC?

Being aware of what is happening in the vicinity to understand how information, events, and one’s own actions will impact goals and objectives (D) Signup and view all the answers

Where is the Real Time Command Center (RTCC) assigned within the police department?

Assigned to the Communications Section and supervised by a public safety dispatch supervisor (PSDS) (C) Signup and view all the answers

Who are classified as RTCC Technicians?

Law enforcement officers (LEOs) and/or civilians who have specialized training (B) Signup and view all the answers

What is the primary responsibility of RTCC technicians?

Monitoring public and private video platforms for any activity (C) Signup and view all the answers

What is the purpose of monitoring radio transmissions, CAD, ALPR, and other data sources by RTCC technicians?

For the purpose of gathering intelligence relevant to calls for service (C) Signup and view all the answers

What is the priority given to in-progress calls with an active threat according to the Real Time Command Center Directive?

Priority 1 status (B) Signup and view all the answers

Who is authorized to copy and export video footage for evidentiary, administrative, or non-evidentiary purposes?

Only employees assigned to the RTCC and those designated by the communications commander (C) Signup and view all the answers

What is the status given to calls involving ALPR hits?

Priority 3 status (D) Signup and view all the answers

According to the Real Time Command Center Directive, what actions should be taken with video recordings containing evidence relevant to an investigation?

Submitted as evidence and a supplement completed in the records management system (C) Signup and view all the answers

What is the primary location of RTCC workstations?

In the 6500 building (A) Signup and view all the answers

When is RTCC assistance requested by employees?

For non-priority calls (D) Signup and view all the answers

What is a specific responsibility of RTCC technicians when not handling an in-progress call?

Proactively monitor incoming intelligence for identifying and reporting criminal activity in progress (D) Signup and view all the answers

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