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Communications
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Communications

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Questions and Answers

What is the policy regarding the communications system according to the Department?

  • To limit communication only to Police and Fire Rescue response
  • To outsource the communications system
  • To provide the most effective communications system possible (correct)
  • To provide minimal communication services
  • What are the major functions of the Communications Section?

  • Call taking, call dispatching, and radio communications (correct)
  • Radio communications, radio repairs, and call taking
  • Automated data communications, recording, and Teletype
  • Teletype, radio repairs, and automated data communications
  • According to the directive, under what does the Communications Section fall?

  • County Sheriff's Office
  • Boca Raton Police Services Department (correct)
  • The City Council
  • Fire Rescue Department
  • What is meant by 'Recording' according to the directive?

    <p>Any recordable media capable of replaying an audible sound file or recording</p> Signup and view all the answers

    Where can employees find a detailed view of the Communications Section’s chain of command?

    <p>Appendix A Communications Section Organizational Chart</p> Signup and view all the answers

    What is the minimum retention period for recordings as per the 911 system policy?

    <p>90 days</p> Signup and view all the answers

    Who is responsible for handling requests for recordings from the public?

    <p>Records clerks</p> Signup and view all the answers

    How are 911 calls handled in terms of recording requests from the public?

    <p>The recording will be deleted as per Florida State Statute 365.171</p> Signup and view all the answers

    Who is authorized to make requests for recordings from the Office of the State Attorney?

    <p>State Attorneys only</p> Signup and view all the answers

    What is the responsibility of investigating employees in relation to Teletype entries and messages?

    <p>Ensure that Teletype entries are sent concerning their cases, with special attention to mandatory Teletypes</p> Signup and view all the answers

    Who is responsible for submitting approved Teletype Request Forms to the Teletype operator?

    <p>LEOs (Law Enforcement Officers)</p> Signup and view all the answers

    What type of calls are dispatched directly from the Communications Center?

    <p>Emergency service calls</p> Signup and view all the answers

    What is the primary responsibility of the PSD assigned to the police radio control consoles?

    <p>To maintain accurate employee status</p> Signup and view all the answers

    What is the procedure if an employee fails to acknowledge a radio call?

    <p>Multi-select over different channels and initiate an alert tone</p> Signup and view all the answers

    Who are authorized entry to the Communications Center?

    <p>Public safety employees and visitors under escort</p> Signup and view all the answers

    What is the purpose of the Municipal Services Department's documented inspections and maintenance of backup power systems?

    <p>To ensure uninterrupted power supply for the consoles and CAD system</p> Signup and view all the answers

    What information must be documented for a request for police service?

    <p>Name and address of complainant, location of incident reported, and employee's arrival time</p> Signup and view all the answers

    What is the responsibility of employees who respond to a call without being dispatched?

    <p>They must advise the PSD</p> Signup and view all the answers

    Who will use prudent discretion in releasing personal telephone numbers to other Police and Fire Rescue Services employees?

    <p>PSDSs</p> Signup and view all the answers

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