Communications

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What is the policy regarding the communications system according to the Department?

To limit communication only to Police and Fire Rescue response

To outsource the communications system

To provide the most effective communications system possible (correct)

To provide minimal communication services

What are the major functions of the Communications Section?

Call taking, call dispatching, and radio communications (correct)

Radio communications, radio repairs, and call taking

Automated data communications, recording, and Teletype

Teletype, radio repairs, and automated data communications

According to the directive, under what does the Communications Section fall?

County Sheriff's Office

Boca Raton Police Services Department (correct)

The City Council

Fire Rescue Department

What is meant by 'Recording' according to the directive?

Any recordable media capable of replaying an audible sound file or recording Signup and view all the answers

Where can employees find a detailed view of the Communications Section’s chain of command?

Appendix A Communications Section Organizational Chart Signup and view all the answers

What is the minimum retention period for recordings as per the 911 system policy?

90 days Signup and view all the answers

Who is responsible for handling requests for recordings from the public?

Records clerks Signup and view all the answers

How are 911 calls handled in terms of recording requests from the public?

The recording will be deleted as per Florida State Statute 365.171 Signup and view all the answers

Who is authorized to make requests for recordings from the Office of the State Attorney?

State Attorneys only Signup and view all the answers

What is the responsibility of investigating employees in relation to Teletype entries and messages?

Ensure that Teletype entries are sent concerning their cases, with special attention to mandatory Teletypes Signup and view all the answers

Who is responsible for submitting approved Teletype Request Forms to the Teletype operator?

LEOs (Law Enforcement Officers) Signup and view all the answers

What type of calls are dispatched directly from the Communications Center?

Emergency service calls Signup and view all the answers

What is the primary responsibility of the PSD assigned to the police radio control consoles?

To maintain accurate employee status Signup and view all the answers

What is the procedure if an employee fails to acknowledge a radio call?

Multi-select over different channels and initiate an alert tone Signup and view all the answers

Who are authorized entry to the Communications Center?

Public safety employees and visitors under escort Signup and view all the answers

What is the purpose of the Municipal Services Department's documented inspections and maintenance of backup power systems?

To ensure uninterrupted power supply for the consoles and CAD system Signup and view all the answers

What information must be documented for a request for police service?

Name and address of complainant, location of incident reported, and employee's arrival time Signup and view all the answers

What is the responsibility of employees who respond to a call without being dispatched?

They must advise the PSD Signup and view all the answers

Who will use prudent discretion in releasing personal telephone numbers to other Police and Fire Rescue Services employees?

PSDSs Signup and view all the answers