Podcast
Questions and Answers
Which of the following is NOT considered a biographical characteristic according to the text?
Which of the following is NOT considered a biographical characteristic according to the text?
- Ability (correct)
- Gender
- Age
- Race
What are some of the positive qualities often associated with older workers?
What are some of the positive qualities often associated with older workers?
- Motivation to learn new technology
- Adaptability and technological proficiency
- Strong work ethic and judgment (correct)
- Problem-solving skills and analytical ability
What is the average score on the Wonderlic Intellectual Ability Test, as stated in the text?
What is the average score on the Wonderlic Intellectual Ability Test, as stated in the text?
- 40 of 50
- 21 of 50 (correct)
- 30 of 50
- 15 of 50
Which of the following is considered a hidden disability according to the text?
Which of the following is considered a hidden disability according to the text?
What do we define as motivation according to the text?
What do we define as motivation according to the text?
Which type of diversity reflects surface-level differences such as demographics?
Which type of diversity reflects surface-level differences such as demographics?
What do people focus on if they see themselves as sharing important characteristics such as personality and values?
What do people focus on if they see themselves as sharing important characteristics such as personality and values?
What does stereotype threat describe?
What does stereotype threat describe?
What does discrimination involve when we talk about it in the context of the text?
What does discrimination involve when we talk about it in the context of the text?
Why do managers need to recognize and capitalize on individual differences according to the text?
Why do managers need to recognize and capitalize on individual differences according to the text?
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Study Notes
Biographical Characteristics
- Age, sex, race, marital status, and education are considered biographical characteristics.
Positive Qualities of Older Workers
- Older workers are often associated with qualities such as experience, loyalty, and a strong work ethic.
Wonderlic Intellectual Ability Test
- The average score on the Wonderlic Intellectual Ability Test is 20-24.
Hidden Disability
- Chronic illness, asthma, epilepsy, and diabetes are considered hidden disabilities.
Motivation
- Motivation is defined as the forces within a person that influence the direction, intensity, and persistence of their voluntary behavior.
Diversity
- Surface-level diversity reflects differences such as age, sex, race, ethnicity, and physical abilities.
- Deep-level diversity reflects differences such as personality, values, and attitudes.
Social Identity
- When people see themselves as sharing important characteristics such as personality and values, they focus on their social identity.
Stereotype Threat
- Stereotype threat describes the psychological discomfort felt when an individual is at risk of conforming to a negative stereotype about their group.
Discrimination
- Discrimination involves treating individuals unfairly because of their race, sex, age, religion, or other personal characteristics.
Importance of Recognizing Individual Differences
- Managers need to recognize and capitalize on individual differences to increase employee satisfaction, productivity, and retention.
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