Podcast
Questions and Answers
What is the next step if you don't see a stand-alone or embedded Blue View Vision product?
What is the next step if you don't see a stand-alone or embedded Blue View Vision product?
- Transfer the call to Blue View Vision
- Check the EOC for yearly routine eye care benefits
- Provide quotes for vision benefits under the medical tab
- Open the benefit & Cost task (correct)
When should you transfer the call to Blue View Vision?
When should you transfer the call to Blue View Vision?
- After checking Solution Central
- After verifying routine eye care benefits
- Only if you find a stand-alone product
- Immediately if no stand-alone or embedded product is found (correct)
What action should be taken if vision benefits are not available under the medical tab?
What action should be taken if vision benefits are not available under the medical tab?
- Search for a stand-alone Blue View Vision product
- Check the EOC for yearly routine eye care benefits (correct)
- Open the benefit & Cost task again
- Transfer the call to Blue View Vision
What information should be sought from the EOC regarding routine eye care?
What information should be sought from the EOC regarding routine eye care?
What should you do if you find an embedded Blue View Vision product?
What should you do if you find an embedded Blue View Vision product?
We have to check Solution Central to see if there is a stand-alone or embedded blue view vision ______.
We have to check Solution Central to see if there is a stand-alone or embedded blue view vision ______.
If you don't see a stand-alone or embedded Blue View Vision product, open the benefit & Cost task and search for vision benefits under the ______ tab.
If you don't see a stand-alone or embedded Blue View Vision product, open the benefit & Cost task and search for vision benefits under the ______ tab.
You can also check the EOC to verify if the policy has a benefit for yearly routine eye ______.
You can also check the EOC to verify if the policy has a benefit for yearly routine eye ______.
Transfer the call to Blue View Vision or the number on the back of their ID ______.
Transfer the call to Blue View Vision or the number on the back of their ID ______.
Quote for the benefit, if ______.
Quote for the benefit, if ______.
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