Podcast
Questions and Answers
What is the goal of performance measurement in project management?
What is the goal of performance measurement in project management?
What are the three main areas included in the Iron Triangle?
What are the three main areas included in the Iron Triangle?
Cost, Time, Scope
Which of these options are project performance metrics? (Select all that apply)
Which of these options are project performance metrics? (Select all that apply)
Earned Value Analysis measures the variance between planned and actual cost and schedule.
Earned Value Analysis measures the variance between planned and actual cost and schedule.
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When comparing the planned schedule to the actual schedule, what could it mean if they are not equal?
When comparing the planned schedule to the actual schedule, what could it mean if they are not equal?
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What is the primary purpose of a risk management plan?
What is the primary purpose of a risk management plan?
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What are the five key performance indicators (KPIs) related to resources in project performance?
What are the five key performance indicators (KPIs) related to resources in project performance?
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Early identification is critical for effective risk management.
Early identification is critical for effective risk management.
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What are the two approaches used in progress tracking?
What are the two approaches used in progress tracking?
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The process of monitoring and managing progress during the various stages of the project lifecycle to ensure successful delivery is called ______.
The process of monitoring and managing progress during the various stages of the project lifecycle to ensure successful delivery is called ______.
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Which of these is NOT a challenge in Project Progress Tracking?
Which of these is NOT a challenge in Project Progress Tracking?
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Regular feedback with clients is a key strategy for efficient tracking.
Regular feedback with clients is a key strategy for efficient tracking.
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To measure quality performance, compare the ______ with the ______.
To measure quality performance, compare the ______ with the ______.
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Why is it important for project managers to act immediately before changes affect or influence the entire project schedule during the Control Schedule process?
Why is it important for project managers to act immediately before changes affect or influence the entire project schedule during the Control Schedule process?
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What are the three categories that explain controlling the cost in project management?
What are the three categories that explain controlling the cost in project management?
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Which of these elements is NOT an input for the Cost Control process?
Which of these elements is NOT an input for the Cost Control process?
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What are the two key inputs that are particularly vital for controlling costs in the Project Management Plan?
What are the two key inputs that are particularly vital for controlling costs in the Project Management Plan?
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What is the primary goal of Earned Value Management (EVM)?
What is the primary goal of Earned Value Management (EVM)?
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Forecasting is a tool used for early warning of potential overruns.
Forecasting is a tool used for early warning of potential overruns.
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What are the two main types of documents that are outputs of the Cost Control process?
What are the two main types of documents that are outputs of the Cost Control process?
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What is the purpose of a project progress report?
What is the purpose of a project progress report?
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Progress reports help identify roadblocks that could affect project deadlines.
Progress reports help identify roadblocks that could affect project deadlines.
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What are the key elements that are typically included in a project progress report?
What are the key elements that are typically included in a project progress report?
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The purpose of ______ is to collect all project-related files from various sources and organize them in one place for easy access.
The purpose of ______ is to collect all project-related files from various sources and organize them in one place for easy access.
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Why is it important to ensure that documents are comprehensive and clear during the documentation process?
Why is it important to ensure that documents are comprehensive and clear during the documentation process?
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What is the rationale behind organizing documents for easy access in documentation?
What is the rationale behind organizing documents for easy access in documentation?
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Involving the project team in the documentation process can improve accuracy and completeness.
Involving the project team in the documentation process can improve accuracy and completeness.
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Which of these is NOT a type of project documentation?
Which of these is NOT a type of project documentation?
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What is the key purpose of document analysis?
What is the key purpose of document analysis?
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What is the primary goal of the document management lifecycle?
What is the primary goal of the document management lifecycle?
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The project manager is responsible for archiving all project records at the end of a project.
The project manager is responsible for archiving all project records at the end of a project.
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What is the primary role of the project manager in documentation?
What is the primary role of the project manager in documentation?
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Study Notes
Monitoring and Control Phase
- This phase of project management involves monitoring all areas needing control during project execution.
- It is achieved through specific tools, methods, and procedures.
Agenda
- Performance Measurement
- Progress Tracking
- Cost Control
- Schedule Control
- Progress Tracking and Reporting
- Documentation and Record Keeping
Performance Measurement/Monitoring
- Monitoring and controlling work is crucial in project management, ensuring quality.
- This process adheres to established norms and creates a safe work environment.
- The goal is project completion on time, within budget, and to the client's satisfaction.
Iron Triangle
- Three interconnected elements in project management: Scope, Cost, and Time.
- Quality is considered a crucial factor influencing all three elements of the triangle.
Project Performance Metrics
- Cost
- Time
- Scope
- Quality
- Risk
- Resource
Cost
- Cost is the key performance indicator to monitor the financial performance of a project.
- Measuring actual spending against the set budget, is critical.
- Discrepancies between actual and planned spending need addressing.
Time
- Tracking the planned schedule is critical, similar to cost control.
- Comparing planned versus actual schedules helps identify timing issues (behind or ahead of schedule).
- Adjustments might be needed to stay on time.
Scope
- Earned Value Analysis (EVA) is a method used for financial performance and progress against plan, based on variances in cost and schedule.
- This provides a clear measure of project performance.
- Assessing if the project is within budget and on schedule.
Quality
- Measuring quality involves comparing actual results with expected results.
- Key factors include customer satisfaction, stakeholder feedback, and process efficiency.
- Metrics like customer return rate, customer complaints, and customer loyalty might be considered.
Risk
- A risk is an unexpected event in a project, which can be a positive or negative occurrence.
- Effective risk management planning is essential to address potential issues.
- Monitoring performance helps identify and resolve risks quicker.
Resource
- Tracking five key performance indicators (KPIs) provides insights into resource performance vis-à-vis project expectations.
- These indicators include utilization rate and billable versus non-billable hours.
Productivity, Gross Profit Margin, ROI, Earned Value (EV), Customer Satisfaction Score
- These are additional metrics for project performance assessment related to resource utilization, profitability, cost-benefit analysis, and customer satisfaction.
Employee Satisfaction Score
- Measures employee satisfaction with project management.
Actual Cost (AC), Cost Variance (CV), Schedule Variance (SV), Cost Performance Index (CPI)
- Performance metrics used in project management to measure actual project cost, compare planned and actual costs, assess schedule variance, and determine project efficiency.
Project Performance Reports
- Used as a communication tool to inform project stakeholders on milestones and general project progress.
- Important examples include Project Status Report, Budget Report, Progress Report, Earned Value Report, and Variance Report.
Project Progress Tracking
- This is a process for tracking project progress across different stages of the project lifecycle, utilizing time, budget, and project teams as key resources.
- This process allows businesses to compare planned progress to actual progress.
Progress Tracking Importance
- Maintaining project flexibility in case of sudden changes.
- Supporting visibility and transparency into project schedule and progress.
- Improving collaboration and communication among stakeholders.
- Increasing accountability and reducing delays from miscommunications.
Project Progress Tracking Challenges
- Risk management requires early identification.
- Effective communication is vital.
- Reliable reporting is needed.
- Successfully adapting to change requires quick identification of roadblocks.
Strategies for Efficient Tracking
- Implementing reliable time tracking (e.g., integrated timers).
- Creating a comprehensive resource management plan (e.g., Gantt charts).
- Providing regular feedback to clients and stakeholders.
- Using quantitative and qualitative approaches (e.g., metrics tracking and meetings).
- Tracking real-time KPIs.
Key Performance Indicators (KPIs)
- Schedule Adherence Measures the project's adherence to planned schedules.
- Budget Variance Measures the difference between budgeted and actual costs.
- Resource Utilization Measures the efficiency of resource use.
- Risk Management Effectiveness Measures risk management effectiveness.
- Stakeholder Satisfaction Measures stakeholders' satisfaction with project progress.
- Team Performance and Morale Measures efficiency, productivity, and morale of the project team.
Proactive Project Reporting
- Setting a regular tempo for sharing and reviewing progress.
- Using progress reports to keep everyone up-to-date through regular reporting.
- Project progress reports are documents containing essential information like milestones, budget, cost, timelines, and outlook.
Project Progress Tracking Outcomes
- Teams can complete tasks faster.
- Obstacles can be overcome quickly.
- Deadlines can consistently be met.
Cost Control
- This process involves monitoring project costs and adjusting the cost baseline to manage changes.
- The main benefit is the ability to identify and take corrective action, thereby minimizing risk.
Cost Control Due Process
- Explained through three categories: inputs, tools, and techniques, and outputs.
Cost Control Inputs
- Project Management Plan (cost baseline and cost management plan).
- Project Funding Requirements (projected expenditures plus anticipated liabilities).
- Work Performance Data (project progress, activities started, and deliverables finished).
- Organizational Process Assets (policies, procedures, guidelines, and cost control tools and methods).
Cost Control Tools & Techniques
- Earned Value Management (EVM): Integration of scope, schedule, and cost baselines into a performance baseline for measuring project progress.
- Forecasting: Using historical data and projections to predict future costs.
- To-Complete Performance Index (TCPI): Measures remaining work cost performance against available funds for cost control.
- Reserve Analysis: Monitoring contingency and management reserves for risk control.
Cost Control Outputs
- Work Performance Information: Includes calculated CV, SV, CPI, SPI, and VAC values for documenting and communicating with stakeholders.
- Cost Forecasts: Based on EAC (Estimate at Completion) and bottom-up EAC values for communicating with stakeholders.
- Change Requests: Analysis may lead to cost baseline or other project plan component changes.
- Project Management Plan Updates: Identifying changes in scope, resources, or cost estimates, requiring a revised baseline.
Progress Tracking and Reporting
- Progress reports detail a project's advancement toward objectives, deliverables, and milestones..
- They highlight obstacles, risks and required actions.
Progress Report Importance
- Aligning stakeholders on project progress.
- Informing decisions regarding project expectations.
- Identifying roadblocks affecting timelines or resource allocation.
- Facilitating collaboration on solutions.
- Helping teams learn from past projects and improve future productivity.
Progress Report Content
- Project overview
- Milestones achieved
- Current challenges
- Budget and schedule review
- Next steps
How to Develop a Progress Report
- Define the report goals (milestone, monthly report).
- Involve relevant team members.
- Collect progress information, including updates on project changes.
- Create, share updates in the report, and identify changes in project plans.
- Develop actionable plans for future reference.
Documentation and Record Keeping
- Crucial project management skills for progress monitoring, stakeholder engagement, risk management, and successful project delivery.
Types of Project Documentation
- Project Charter: Defines project scope, goals, key elements and stakeholders..
- Statement of Work (SOW): Formal contract with scope, deliverables, and objectives (used in external collaborations).
- Project Status Reports: Regular updates on project progress.
- Risk Management Plan: Identifies, minimizes, avoids, or addresses project risks.
- Financial Plan: Detailed budget allocation for project tasks.
- Issue Tracker: Records and manages issues as they arise.
- Technical Document: Presents design, usage, development processes, and safety protocols.
- Rollout Plan: Outlines deployment and training strategies for using a system.
- Document Analysis: Gathering project requirements from reviewing existing documents.
Creating Project Documentation
- Collect all relevant files (emails, documents, internal communications) in one central location.
- Ensure sufficient and clear documents are prepared for each phase of the project.
- Organize files logically and add features like links, contents, and categories for easy access.
- Get stakeholders involved in the documents' creation to ensure accuracy and clarity.
- Establish effective and searchable documentation systems for easy access.
Document Management Lifecycle
- Document Creation: Initial documents are drafted (plans, reports, specifications).
- Document Storage: Storing documents securely and easily accessible (physical or digital).
- Document Sharing & Delivery: Distribution to stakeholders (email, file-sharing, or physical means).
- Document Archival / Deletion: Storing documents long-term, removing outdated files, ensuring proper storage and disposal of unnecessary files.
Role of Project Manager in Documentation
- Responsible for overseeing documentation and record-keeping, and ensuring compliance with standards.
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Description
Monitoring and Control Phase