Podcast
Questions and Answers
What is big data primarily characterized by?
What is big data primarily characterized by?
Which aspect of decision making is most affected by the abundance of digital information?
Which aspect of decision making is most affected by the abundance of digital information?
Which of the following distinguishes data mining from other data analysis techniques?
Which of the following distinguishes data mining from other data analysis techniques?
How do data warehouses differ from data marts?
How do data warehouses differ from data marts?
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Which decision support tool is most closely associated with business intelligence?
Which decision support tool is most closely associated with business intelligence?
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What type of decisions can be differentiated by their organizational level?
What type of decisions can be differentiated by their organizational level?
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Which of the following best describes the role of business intelligence in decision making?
Which of the following best describes the role of business intelligence in decision making?
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In the context of decision support systems, which of the following statements is accurate?
In the context of decision support systems, which of the following statements is accurate?
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What is the first step in the decision-making process?
What is the first step in the decision-making process?
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Which type of decision is based directly on inputs and is commonly made?
Which type of decision is based directly on inputs and is commonly made?
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What is a characteristic of heuristics in decision-making?
What is a characteristic of heuristics in decision-making?
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What defines an unstructured decision?
What defines an unstructured decision?
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Which of the following scenarios illustrates a semi-structured decision?
Which of the following scenarios illustrates a semi-structured decision?
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Why is increasing effectiveness in decision-making critical?
Why is increasing effectiveness in decision-making critical?
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What is a common issue with the decision-making process that individuals encounter?
What is a common issue with the decision-making process that individuals encounter?
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What role do information systems play in unstructured decision-making?
What role do information systems play in unstructured decision-making?
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In decision-making, a programmed decision is typically associated with which of the following?
In decision-making, a programmed decision is typically associated with which of the following?
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What can lead to adverse outcomes within a department under lower-level management?
What can lead to adverse outcomes within a department under lower-level management?
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What is the expected amount of data created globally by 2025?
What is the expected amount of data created globally by 2025?
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Which of the following is NOT one of the three V's that categorize big data?
Which of the following is NOT one of the three V's that categorize big data?
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What does the 'Velocity' aspect of big data refer to?
What does the 'Velocity' aspect of big data refer to?
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How does an increase in 'Variety' of data affect traditional analytical techniques?
How does an increase in 'Variety' of data affect traditional analytical techniques?
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What is the primary implication of big data for managerial decision-making?
What is the primary implication of big data for managerial decision-making?
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Which statement best describes the role of stakeholders in decision-making?
Which statement best describes the role of stakeholders in decision-making?
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What is a primary challenge posed by large datasets in big data analytics?
What is a primary challenge posed by large datasets in big data analytics?
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What can result from poor managerial decision-making?
What can result from poor managerial decision-making?
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Why is it important for organizations to consider data characteristics when designing processes?
Why is it important for organizations to consider data characteristics when designing processes?
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What is indicated by the increasing amount of data collected by organizations?
What is indicated by the increasing amount of data collected by organizations?
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What type of decisions are typically made by top management teams?
What type of decisions are typically made by top management teams?
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What is a primary function of a decision support system (DSS)?
What is a primary function of a decision support system (DSS)?
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Which of the following is an example of a tactical decision?
Which of the following is an example of a tactical decision?
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Which of these decisions is categorized as operational?
Which of these decisions is categorized as operational?
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What type of information systems are typically used to support tactical decisions?
What type of information systems are typically used to support tactical decisions?
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How can a decision support system create competitive advantage for an organization?
How can a decision support system create competitive advantage for an organization?
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Which group within an organization typically makes strategic decisions?
Which group within an organization typically makes strategic decisions?
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What kind of decision-making challenges does artificial intelligence help address?
What kind of decision-making challenges does artificial intelligence help address?
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What role does a manager play when using a decision support system?
What role does a manager play when using a decision support system?
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What would be an example of a strategic decision in a restaurant context?
What would be an example of a strategic decision in a restaurant context?
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What is the primary purpose of inputting data into a decision support system (DSS)?
What is the primary purpose of inputting data into a decision support system (DSS)?
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Which analysis technique in a decision support system helps determine the effects of changing one variable multiple times?
Which analysis technique in a decision support system helps determine the effects of changing one variable multiple times?
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What distinguishes an Executive Information System (EIS) from a traditional decision support system?
What distinguishes an Executive Information System (EIS) from a traditional decision support system?
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Which feature is commonly associated with a Business Intelligence (BI) dashboard?
Which feature is commonly associated with a Business Intelligence (BI) dashboard?
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What type of system utilizes artificial intelligence to provide similar advice to that of a human consultant?
What type of system utilizes artificial intelligence to provide similar advice to that of a human consultant?
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Which analysis technique aims to find the necessary inputs to achieve a specific goal?
Which analysis technique aims to find the necessary inputs to achieve a specific goal?
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During the COVID pandemic, which tool was notably used for tracking the virus and vaccination rates?
During the COVID pandemic, which tool was notably used for tracking the virus and vaccination rates?
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What is a key benefit of using predictive analytics in business?
What is a key benefit of using predictive analytics in business?
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How does Optimization Analysis function within a decision support system?
How does Optimization Analysis function within a decision support system?
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Why are expert systems becoming more common in businesses?
Why are expert systems becoming more common in businesses?
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What is the primary focus of data science?
What is the primary focus of data science?
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Which of the following accurately describes data analytics?
Which of the following accurately describes data analytics?
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What are the four main categories of analytics?
What are the four main categories of analytics?
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How does the focus of business intelligence differ from data analytics?
How does the focus of business intelligence differ from data analytics?
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Which statement best describes data brokers?
Which statement best describes data brokers?
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What role does data engineering play in the data process?
What role does data engineering play in the data process?
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What kind of insights does predictive analytics provide?
What kind of insights does predictive analytics provide?
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Which term refers specifically to the techniques used to refine and manipulate data?
Which term refers specifically to the techniques used to refine and manipulate data?
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Why is the data broker market flourishing in Canada?
Why is the data broker market flourishing in Canada?
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What is a primary task of a data scientist?
What is a primary task of a data scientist?
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What is a primary advantage of using OLAP tools for data analysis?
What is a primary advantage of using OLAP tools for data analysis?
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How does data visualization aid in understanding large datasets?
How does data visualization aid in understanding large datasets?
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What is a key characteristic of canned reports?
What is a key characteristic of canned reports?
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What does 'slicing and dicing' refer to in the context of data analysis?
What does 'slicing and dicing' refer to in the context of data analysis?
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What role does a data cube play in OLAP?
What role does a data cube play in OLAP?
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Which statement best describes ad hoc reporting tools?
Which statement best describes ad hoc reporting tools?
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What is the primary purpose of dashboards in data visualization?
What is the primary purpose of dashboards in data visualization?
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Why might historical sales trend analysis be more demanding on a database system?
Why might historical sales trend analysis be more demanding on a database system?
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What is a significant benefit of using tools like Tableau and Google Data Studio?
What is a significant benefit of using tools like Tableau and Google Data Studio?
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What is the purpose of 'what if' scenarios in spreadsheet modeling?
What is the purpose of 'what if' scenarios in spreadsheet modeling?
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What is the primary purpose of prescriptive analytics?
What is the primary purpose of prescriptive analytics?
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Which factor is crucial for the success of data analysis projects?
Which factor is crucial for the success of data analysis projects?
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What challenge arises from using outdated legacy systems?
What challenge arises from using outdated legacy systems?
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Which aspect of data management is emphasized by data governance?
Which aspect of data management is emphasized by data governance?
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What is a critical question regarding data sourcing?
What is a critical question regarding data sourcing?
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How should organizations handle data quality issues?
How should organizations handle data quality issues?
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Why is having an executive champion important in data analysis projects?
Why is having an executive champion important in data analysis projects?
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Which of the following is a potential issue from mergers and acquisitions?
Which of the following is a potential issue from mergers and acquisitions?
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What is a key factor in determining data relevance?
What is a key factor in determining data relevance?
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Which of these is NOT a consideration in data analysis projects?
Which of these is NOT a consideration in data analysis projects?
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Which of the following best describes an expert system?
Which of the following best describes an expert system?
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What characterizes legacy systems?
What characterizes legacy systems?
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What type of decision is categorized as structured?
What type of decision is categorized as structured?
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Which of the following best defines unstructured decisions?
Which of the following best defines unstructured decisions?
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Online Analytical Processing (OLAP) is primarily associated with which feature?
Online Analytical Processing (OLAP) is primarily associated with which feature?
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What type of decisions do operational decisions refer to?
What type of decisions do operational decisions refer to?
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Which decision-making category involves known factors but is still impacted by human experience?
Which decision-making category involves known factors but is still impacted by human experience?
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In what way do strategic decisions differ from tactical decisions?
In what way do strategic decisions differ from tactical decisions?
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What is the primary purpose of a data warehouse in an organization?
What is the primary purpose of a data warehouse in an organization?
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What does ETL stand for in the context of data warehouses?
What does ETL stand for in the context of data warehouses?
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Which approach to data warehouse design involves creating small data marts first?
Which approach to data warehouse design involves creating small data marts first?
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How is data in a data warehouse characterized in terms of time?
How is data in a data warehouse characterized in terms of time?
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Why is standardization important in a data warehouse?
Why is standardization important in a data warehouse?
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What is a data mart primarily designed to address?
What is a data mart primarily designed to address?
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Which of the following is a key benefit of developing a data warehouse?
Which of the following is a key benefit of developing a data warehouse?
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What type of data does a data warehouse utilize?
What type of data does a data warehouse utilize?
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What challenge does a data warehouse aim to alleviate while running analytics?
What challenge does a data warehouse aim to alleviate while running analytics?
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What role does the data loading process play in a data warehouse?
What role does the data loading process play in a data warehouse?
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What is a primary advantage of having a data warehouse for an organization?
What is a primary advantage of having a data warehouse for an organization?
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What is a major privacy concern associated with data mining?
What is a major privacy concern associated with data mining?
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How does a decision support system (DSS) assist managers?
How does a decision support system (DSS) assist managers?
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What is one disadvantage of legacy systems in data utilization?
What is one disadvantage of legacy systems in data utilization?
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What is the main focus of business intelligence in an organization?
What is the main focus of business intelligence in an organization?
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Which of the following describes what a data mart is designed for?
Which of the following describes what a data mart is designed for?
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What role does data visualization play in business analysis?
What role does data visualization play in business analysis?
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What does the 'Volume' characteristic of big data refer to?
What does the 'Volume' characteristic of big data refer to?
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What is a key feature of expert systems in decision-making?
What is a key feature of expert systems in decision-making?
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What prompts organizations to use data analytics?
What prompts organizations to use data analytics?
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What is the primary purpose of data mining?
What is the primary purpose of data mining?
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Which of the following is a key area where businesses leverage data mining?
Which of the following is a key area where businesses leverage data mining?
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Which condition is critical for effective data mining?
Which condition is critical for effective data mining?
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What challenge might arise from over-engineering a data mining model?
What challenge might arise from over-engineering a data mining model?
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Which skill is NOT critical for a successful data mining and business analytics team?
Which skill is NOT critical for a successful data mining and business analytics team?
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What can lead to ineffective models in data mining?
What can lead to ineffective models in data mining?
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Collaboration filtering in data mining is primarily aimed at achieving what?
Collaboration filtering in data mining is primarily aimed at achieving what?
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What is the purpose of splitting data into different portions while building a mining model?
What is the purpose of splitting data into different portions while building a mining model?
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Identification of characteristics consistent with employee success falls under which data mining application?
Identification of characteristics consistent with employee success falls under which data mining application?
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What is a potential risk associated with the data mining process?
What is a potential risk associated with the data mining process?
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What characterizes a data mart compared to a data warehouse?
What characterizes a data mart compared to a data warehouse?
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What is the primary function of data analytics in business?
What is the primary function of data analytics in business?
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Which statement best differentiates canned reports from ad hoc reporting?
Which statement best differentiates canned reports from ad hoc reporting?
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What must be present for effective data mining?
What must be present for effective data mining?
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Which of the following is a key distinction between business intelligence and data science?
Which of the following is a key distinction between business intelligence and data science?
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How do OLAP reports differ from conventional reports?
How do OLAP reports differ from conventional reports?
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What is a primary component of data visualization?
What is a primary component of data visualization?
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Which skill is essential for a competent business analytics team?
Which skill is essential for a competent business analytics team?
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In what way do decision support systems enhance the decision-making process?
In what way do decision support systems enhance the decision-making process?
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Study Notes
Chapter Overview
- Focuses on decision support in organizations, emphasizing the importance of data in managerial decision-making.
- Highlights the ongoing transformation in business practices due to an influx of digital data, especially during the COVID-19 pandemic.
Big Data
- Global data creation is projected to reach 180 zettabytes by 2025, illustrating rapid data growth.
- Big data characteristics include Volume (size of datasets), Variety (types of data), and Velocity (speed of data processing).
- Organizations face challenges in handling and analyzing vast amounts of diverse data due to limitations of traditional systems.
- Companies must consider data characteristics when designing decision-making processes to derive informed insights.
Managerial Decision Making
- Decision-making is a continuous process that significantly affects organizational effectiveness and stakeholder interests.
- Effective decisions can drive long-term success, while poor decisions risk bankruptcy or adverse outcomes.
- The decision-making process includes six systematic steps: recognizing the need, generating alternatives, analyzing, selecting, implementing, and evaluating.
Decision Types
- Decisions vary in structure:
- Structured Decisions: Frequent, based on clear inputs (e.g., inventory reorder levels).
- Semi-Structured Decisions: Combine known factors with human judgment (e.g., hiring process).
- Unstructured Decisions: Largely unknowns with ambiguous criteria, requiring creative thinking (e.g., handling labor issues).
- Decision-making can also be categorized by organizational levels:
- Strategic Decisions: Made by top management; set long-term direction (e.g., mergers, new product lines).
- Tactical Decisions: Made by managers; focus on operational execution (e.g., team integration post-merger).
- Operational Decisions: Day-to-day choices made by employees impacting workflow (e.g., managing customer complaints).
Decision Support Systems (DSS)
- DSS aids managers in decision-making through interactive models, analyzing real-world processes.
- Types of DSS include predictive analytics, which uses data to inform inventory management and customer targeting.
- Key analysis techniques:
- What-If Analysis: Examines effects of variable changes.
- Sensitivity Analysis: Analyzes impacts of variable modifications.
- Goal Seek Analysis: Identifies required inputs to meet a goal.
- Optimization Analysis: Finds best values for target variables.
- Executive Information Systems (EIS): Tailored for executives, providing strategic insights via dashboards displaying key metrics.
Business Intelligence & Data Analytics
- Business intelligence (BI) involves processes to gather and analyze data for competitive advantage.
- Organizations use data warehouses and purchase insights from data brokers to enhance market understanding.
- Differentiation between terminologies:
- Data Engineering: Focuses on data structure and creation.
- Data Analysis: Techniques to understand and manipulate data.
- Data Communication: Flow of data from sources to users.
- Data Science: Integrates engineering, analysis, and communication, centering on large data sets to generate new knowledge, often employing machine learning techniques.### Data Analytics Overview
- Data analytics combines analysis and communication to understand past data and make future predictions.
- It focuses on answering questions through trend analysis and visual representations like dashboards.
- Differentiates from data science, which concerns figuring out the right questions about data.
- Business intelligence analyzes past data while data analytics can forecast future outcomes.
Types of Data Analytics
- Analytics can be categorized into four types:
- Descriptive Analytics: Answers "What happened?" by summarizing historical data (e.g., mean, median).
- Diagnostic Analytics: Explores "Why did it happen?" through techniques like scatter plots to identify outliers.
- Predictive Analytics: Estimates "What might happen?" using regression analysis to forecast future trends based on historical data.
- Prescriptive Analytics: Advises "What to do next?" leveraging decision support systems and machine learning for optimized solutions.
Data Analysis Projects
- Initiate projects with clear, business-focused objectives to gain executive support and drive technology choices.
- Considerations for projects include:
- Data Relevance: Identifying necessary data to reach current and future goals.
- Data Sourcing: Determining where to obtain data, from internal systems to third-party sources.
- Data Quantity & Quality: Assessing the amount and reliability of data, ensuring it is clean and accurate.
- Data Hosting: Establishing infrastructure for data storage and analysis.
- Data Governance: Implementing rules to manage data throughout its lifecycle, addressing privacy and security concerns.
Data Governance
- Essential for ensuring data reliability and value within organizations.
- Strategies include various processes and standards to tackle bad data, such as duplication or outdated systems.
- Legacy systems pose risks due to incompatibility and can hinder data communication, especially during mergers.
Analysis and Reporting Tools
- Tools are designed to help managers query and report on data efficiently.
- Canned reports provide regular information, while ad hoc reporting tools allow custom report creation.
- Online Analytical Processing (OLAP) enhances reporting speed, enabling quick comparisons across multiple dimensions.
Data Visualization
- Represents data graphically (charts, graphs, maps), making large data sets more understandable.
- Software examples include Tableau and Google Data Studio, which aid in summarizing data visually.
- Dashboards present critical indicators at a glance, facilitating effective decision-making.
Data Mining
- Involves analyzing data to discover unknown trends and patterns for informed decision-making.
- Applicable areas include customer segmentation, marketing targeting, and fraud detection.
- Requires clean, consistent data to be effective, and must reflect current and historical trends.
Model Considerations for Data Mining
- Success hinges on having reliable data and avoiding over-engineering of models.
- Continuous verification through data division can help validate model results.
- Essential skills in a data mining team include IT, statistics, and business knowledge for insightful analysis.
Data Repositories
- Data warehouses serve as centralized storage for analytical purposes, enhancing reporting speed and data consistency.
- They extract and aggregate data from multiple sources, providing a historical record for trend analysis.
- Data marts address specific business issues, complementing the larger data warehouse.
Privacy Concerns
- Data mining can raise privacy issues as it combines information across sources, often handled by data brokers.
- Awareness of privacy protections is crucial when handling extensive data sets about individuals and organizations.
Key Takeaways
- Big data encompasses volume, variety, and velocity, posing challenges for processing and analytics.
- Decision-making processes can leverage systems like DSS and EIS for enhanced managerial support.
- Business intelligence integrates various processes and technologies to analyze data for competitive advantage.### Data Science and Data Analytics
- Data Science: Involves analyzing large datasets to discover new knowledge and insights.
- Data Analytics: Focuses on examining past data to understand events and make future predictions.
Challenges of Legacy Systems
- Legacy Systems: Often hinder data utilization due to poor data sharing capabilities, incompatibility with new technologies, and misalignment with current business needs.
- Transactional Databases: Typically not designed for simultaneous access for reporting and analysis.
Data Warehousing
- Data Warehouse: A collection of databases that supports organizational decision-making by consolidating data from various sources for fast querying and exploration.
- Data Mart: A specialized subset of a data warehouse, focusing on specific business problems or units (e.g., marketing or product quality).
Data Privacy
- Concerns about data privacy have intensified with the exponential growth of digital data being generated and stored.
Reporting and Visualization
- Data Visualization: Graphical representation of information can enhance understanding and lead to new insights (includes charts, graphs, and maps).
- Canned Reports: Pre-formatted reports providing regular updates, but often difficult to modify.
- Ad Hoc Reporting: Enables users to create custom reports by selecting fields and parameters as needed.
Decision-Making Processes
- Structured Decisions: Frequently made and based directly on clear inputs.
- Semi-Structured Decisions: Knowledgeable factors involved, but human experience plays a role.
- Unstructured Decisions: Characterized by unknown factors and complexities.
Business Intelligence vs. Data Analytics vs. Data Science
- Business Intelligence: Process of collecting and analyzing data to gain a competitive edge.
- Data Analytics: Examines historical data to understand and predict trends.
- Data Science: Explores large datasets, often pushing the boundaries of current analytical methods.
Data Mining
- Involves analyzing data to discover previously unknown trends, patterns, and associations for better decision-making.
- Requires two critical conditions for effectiveness: large volume and high-quality data.
Skills for Business Analytics Teams
- Competence in data analytics, statistical knowledge, and understanding of business operations are essential.
Applications of Data
- Businesses leverage data mining in key areas such as customer insights, product development, and marketing strategies.
Decision Support Systems
- Tools that analyze business data to aid in making informed decisions easily.
Online Analytical Processing (OLAP)
- OLAP allows multidimensional data analysis, stored in a specialized database known as a data cube, enabling more advanced reporting capabilities than conventional reports.
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Description
Test your understanding of big data concepts, decision-making processes affected by digital information, and the distinctions between data mining, data warehouses, and decision support tools in business intelligence. This quiz covers essential topics that influence modern decision-making strategies.