Chapter 49 - Peer Support
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Questions and Answers

What is the purpose of the guidelines provided in this chapter?

  • To establish standards for Critical Incident Response (correct)
  • To regulate employee benefits and compensation
  • To provide options for community outreach programs
  • To outline procedures for equipment maintenance

Which of the following events qualifies as a critical incident?

  • Officer Involved Shooting (OIS) (correct)
  • Administrative meetings
  • Routine traffic stops
  • Community engagement activities

Who is classified as a first responder in the Bexar County Sheriff’s Office?

  • Only patrol officers
  • Administrative staff
  • Sworn deputies and telecommunication specialists (correct)
  • Community volunteers

What does Mental Health Leave (MHL) refer to in the context of BCSO policy?

<p>Paid administrative leave for exposure to critical incidents (A)</p> Signup and view all the answers

What is the overall goal of the intervention strategies employed by the BCSO?

<p>To support full and efficient recovery of first responders (A)</p> Signup and view all the answers

What is the primary role of a Peer Support Responder (PSR)?

<p>To offer informal peer support and crisis intervention (A)</p> Signup and view all the answers

What is the purpose of the Psychological Debriefing intervention?

<p>To provide a structured group intervention following a specific model (D)</p> Signup and view all the answers

Which of the following is true about Psychological Defusing?

<p>It can involve both agency psychologists and PSRs on a one-on-one basis (C)</p> Signup and view all the answers

What must the managing supervisor include when notifying the agency psychologist via email?

<p>The full names and employee numbers of involved first responders (B)</p> Signup and view all the answers

What happens if there is no Peer Support Responder (PSR) available to respond to an incident?

<p>The Public Safety Communications Center dispatcher will be notified (C)</p> Signup and view all the answers

Flashcards

Critical Incident

Any event that can overwhelm a person's or a group's ability to respond or cope. Examples include officer-involved shootings, arrestee violence, in-custody deaths, and deputy injury/death.

First Responder

Sworn deputies, including jailers and peace officers, as well as telecommunicators/telecommunication specialists of the BCSO.

Mental Health Leave (MHL)

Paid administrative leave granted to first responders after a critical incident.

Peer Support Critical Incident Response

A program designed to support first responders after a critical incident by providing resources and interventions for recovery.

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Purpose of the Peer Support Program

The purpose is to provide guidelines for Critical Incident Response from Performance & Wellness Services and the BCSO Peer Support Team and Sheriff's Administration.

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PEER SUPPORT RESPONDER (PSR)

Members of the BCSO trained in individual Crisis Intervention & Peer Support, and other related topics. They provide emotional support and guidance to fellow responders.

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PSYCHOLOGICAL DEBRIEF

A group intervention conducted by the agency psychologist and trained PSRs following a critical incident. It helps process emotions and provides coping strategies using a structured model.

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PSYCHOLOGICAL DEFUSING

A 1:1 intervention provided by the agency psychologist or PSRs to an impacted first responder after a critical incident. It involves emotional support, education on stress symptoms, and coping strategies.

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SERIOUS BODILY INJURY

A serious injury causing a substantial risk of death, serious permanent disfigurement, or prolonged impairment of a bodily function.

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CALL-OUT/REQUEST FOR SERVICES PROCEDURE

The procedure for notifying the agency psychologist and the BCSO Peer Support Team in case of a critical incident. It includes providing details about the incident and initiating support for affected responders.

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Study Notes

Bexar County Sheriff's Office Policy Manual - Peer Support Critical Incident Response

  • Policy Effective Date: May 2, 2022
  • Policy Number: 49.01
  • Subject: Peer Support for Critical Incident Response
  • Applies To: All Sheriff's Employees
  • Purpose: To outline guidelines for responding to critical incidents & support the recovery of first responders
  • Critical Incident Definition: Any event causing intense emotional energy overwhelming a person's ability to respond and cope. Examples include Officer Involved Shootings, Arrestee violence, In-custody deaths, Significant injuries from arrestee violence, Exposure to sudden death (suicide/homicide), and death of a deputy.
  • First Responder Definition: Sworn deputies (including jailers), telecommunicators/telecommunication specialists.
  • Mental Health Leave (MHL): Paid administrative leave for first responders exposed to or experiencing a critical incident. Approved by Bureau Chief, Chief of Staff, and Chief Deputy.
  • Peer Support Responder (PSR): BCSO members trained in individual crisis intervention & peer support. Not professional counselors.
  • Psychological Debriefing: Agency psychologist and trained PSRs facilitate a small group intervention, following the 7-step Critical Incident Stress Management model.
  • Psychological Defusing: Agency psychologist and/or PSR conduct one-on-one intervention for first responders involving education, venting, and coping mechanisms.
  • Serious Bodily Injury (SBI): Bodily harm causing substantial risk or death, permanent injury, or disabling bodily function loss (Texas Penal Code Section 1.07).
  • Call-Out/Request for Services: Supervisors notify agency psychologist and Peer support team via email, Staff Injury Notification system, or phone detailing incident details (injuries, status, etc.) to initiate response. PSRs respond based on availability/shift.
  • Confidentiality: PSRs are bound by a formal agreement detailing confidentiality limits. Exceptions for threats to self or others, certain crimes (felonies), and child abuse require disclosure.
  • Mental Health Leave (MHL): Request procedure, 24-hour response time for approval or denial, and justification for denial.
  • Mental Health Services: Access to Deer Oaks Employee Assistance Program, Aetna Teledoc, San Antonio Counseling & Behavioral Center, and Aetna Able To Program. Mental health services are confidential, and should not be disclosed to parties outside the direct personnel involved in the event.

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Description

This quiz covers the critical incident response policy effective from May 2, 2022, for Bexar County Sheriff's Office. It outlines guidelines for supporting first responders dealing with emotional fallout from critical incidents. The policy aims to foster recovery and well-being among law enforcement personnel exposed to traumatic events.

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