Ben Franklin Effect and Cognitive Dissonance
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Questions and Answers

What does the Ben Franklin effect suggest about the relationship between favor-doing and personal liking?

  • Doing a favor for someone increases the likelihood of liking them. (correct)
  • Liking someone directly correlates with the number of favors asked.
  • People tend to like others less after doing them a favor.
  • Individuals often refuse to do favors for those they dislike.
  • Which psychological phenomenon is primarily explained by cognitive dissonance in the context of the Ben Franklin effect?

  • The inability to form consistent narratives in social interactions.
  • The struggle to align actions with perceptions and attitudes. (correct)
  • Mental inconsistency leading to decreased self-esteem.
  • Conflicting emotions in various social environments.
  • In the study conducted by Jecker and Landy, which group of students reported liking the researcher the most?

  • Students who initially lost in the Q&A competition.
  • Students who returned their winnings directly to the researcher. (correct)
  • Students who were not approached for a refund.
  • Students who returned their winnings at the request of a secretary.
  • What was the primary method used in the 1969 study to explore the Ben Franklin effect?

    <p>A competition involving rewards related to favors.</p> Signup and view all the answers

    What concept does Franklin's quote illustrate regarding the nature of kindness?

    <p>An initial favor creates an obligation to continue assistance.</p> Signup and view all the answers

    What does cognitive dissonance theory explain in relation to the Ben Franklin effect?

    <p>It describes how people change their attitudes to resolve tension between their actions and feelings.</p> Signup and view all the answers

    How can the Ben Franklin effect be effectively utilized in sales?

    <p>By asking clients what they find valuable, which can enhance likability.</p> Signup and view all the answers

    What potential issue arises from trying to reciprocate favors with a mentor in a mentor-protege relationship?

    <p>It may create awkwardness for the mentor due to unsolicited assistance.</p> Signup and view all the answers

    Which of the following is a characteristic of the Ben Franklin effect?

    <p>It is absent when an intermediary is used in the favor exchange.</p> Signup and view all the answers

    Which observation about the Ben Franklin effect can be traced to Dale Carnegie's work?

    <p>It highlights the significance of understanding social dynamics for influence.</p> Signup and view all the answers

    Study Notes

    Ben Franklin Effect Overview

    • The Ben Franklin effect refers to the phenomenon where individuals tend to like someone more after doing them a favor.
    • This effect is primarily explained by cognitive dissonance, where one reconciles helping someone with their feelings towards that person.

    Cognitive Dissonance Insight

    • Cognitive dissonance occurs when a person's actions conflict with their beliefs or attitudes, leading to an internal struggle.
    • People may revise their self-perception to align with their actions, believing they acted kindly because they like the recipient.

    Benjamin Franklin's Influence

    • The effect is named after Benjamin Franklin, who noted that someone who has received a kindness is more likely to do another favor than someone who has not been helped.
    • Franklin's experiences in the Pennsylvania Assembly illustrate personal strategies for overcoming rivalry through facilitating kindnesses.

    Research Studies

    • Jecker and Landy Study (1969): Participants who won money and were directly asked to return it by a researcher reported liking him more than those approached by a secretary or not approached at all.
    • Schopler and Compere Study (1971): Subjects' behaviors towards accomplices influenced their perceptions, showing that kindness leads to increased liking while rudeness leads to dislike.
    • Yu Niiya Study: This recent research reaffirmed the original findings across different cultures, explaining the absence of the effect with intermediated requests.

    Applications in Sales and Relationships

    • The Ben Franklin effect can be utilized in sales to enhance rapport; asking clients for assistance rather than offering help cultivates likability.
    • This dynamic is also evident in mentor-protege relationships, highlighting the importance of perceived two-way interactions without imposing on mentors.

    Cultural References

    • Dale Carnegie referenced the Ben Franklin effect in his influential book "How to Win Friends and Influence People," underscoring its relevance in interpersonal relations and social strategies.

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    Description

    Explore the Ben Franklin effect, a fascinating psychological phenomenon where helping someone can lead to increased affection towards them. Understand the underlying principles of cognitive dissonance and how it affects our perceptions and relationships. This quiz will delve into the connections between actions, feelings, and self-perception.

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