BBA Level 200: Human Resource Management
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Questions and Answers

What is one advantage of internal recruitment?

  • Lack of commitment
  • Lower cost for some jobs (correct)
  • Political infighting for promotions
  • Inbreeding
  • Which of the following is a disadvantage of external recruitment?

  • Familiarity may be factored on
  • New blood, new perspective
  • Best candidate is brought on board
  • Longer period for adjustment (correct)
  • What is a potential negative effect of recruiting internally?

  • Organizational continuity
  • Reduces political infighting
  • Morale problems for rejected staff (correct)
  • Lower cost for training
  • Which selection method is emphasized as crucial after successful recruitment?

    <p>Choosing the right candidate</p> Signup and view all the answers

    What advantage does external recruitment offer?

    <p>Brings in new perspectives</p> Signup and view all the answers

    What is a drawback associated with internal promotions?

    <p>Potential turnover</p> Signup and view all the answers

    Why might external recruitment be seen as disadvantageous concerning internal staff?

    <p>It can lower morale among existing employees</p> Signup and view all the answers

    Which source is NOT typically associated with external recruitment?

    <p>Job rotation</p> Signup and view all the answers

    What is the primary goal of recruitment within an organization?

    <p>To obtain qualified job candidates in sufficient numbers</p> Signup and view all the answers

    Which aspect is NOT a key component of the recruitment process?

    <p>Selecting candidates without interviewing</p> Signup and view all the answers

    How does effective recruitment contribute to employee retention?

    <p>By ensuring a positive psychological contract</p> Signup and view all the answers

    What is the significance of a psychological contract in recruitment and selection?

    <p>It lays the foundation for organizational commitment and motivation</p> Signup and view all the answers

    What does selection involve in the recruitment process?

    <p>Using specific instruments to choose the most suitable applicant</p> Signup and view all the answers

    Which factor is NOT typically associated with effective interviews as a selection tool?

    <p>The interviewer's bias towards candidates</p> Signup and view all the answers

    What influence does an organization's strategy have on recruitment and selection practices?

    <p>It dictates the philosophy towards candidate assessment</p> Signup and view all the answers

    Why is internal recruitment considered important in the hiring process?

    <p>It helps leverage existing employee skills and promotes career growth</p> Signup and view all the answers

    What is candidate-order error in interviews?

    <p>An error of judgment influenced by the order of candidates interviewed</p> Signup and view all the answers

    Which nonverbal behavior can significantly impact interview ratings?

    <p>The interviewee’s body language</p> Signup and view all the answers

    Which personal characteristic is likely to result in a less favorable view from interviewers?

    <p>Being disabled</p> Signup and view all the answers

    How might an interviewer unconsciously influence an interview outcome?

    <p>By exhibiting positive or negative body language</p> Signup and view all the answers

    What behavior might negatively affect a candidate's ability to respond during an interview?

    <p>The interviewer dominating the conversation</p> Signup and view all the answers

    What is the primary objective of a stress interview?

    <p>To evaluate the applicant's ability to handle pressure</p> Signup and view all the answers

    Which type of interview involves multiple interviewers questioning a single applicant?

    <p>Panel interview</p> Signup and view all the answers

    What is a notable disadvantage of negative bias in interviews?

    <p>It may lead interviewers to ignore qualifications.</p> Signup and view all the answers

    What characterizes an unstructured sequential interview?

    <p>Each interviewer independently forms an opinion with different questions.</p> Signup and view all the answers

    Which interviewing method allows for a candidate's responses to be collected via a computerized system?

    <p>Computerized selection interview</p> Signup and view all the answers

    What effect can first impressions have during an interview?

    <p>They can lead to a snap judgment about the candidate.</p> Signup and view all the answers

    What is the main goal of puzzle questions in interviews?

    <p>To test how candidates think under pressure</p> Signup and view all the answers

    How can misunderstanding the job requirements affect the interview process?

    <p>It leads to decisions based on incorrect stereotypes of applicants.</p> Signup and view all the answers

    Who is responsible for making the final decision in the hiring process?

    <p>The line manager</p> Signup and view all the answers

    Which selection tool involves assessing a candidate's past behavior in specific situations?

    <p>Behavioral interview</p> Signup and view all the answers

    What type of interview is designed to predict future job performance?

    <p>Selection interview</p> Signup and view all the answers

    Which type of interview follows a prescribed set of questions?

    <p>Structured interview</p> Signup and view all the answers

    What is a characteristic of unstructured interviews?

    <p>They allow for a conversational style.</p> Signup and view all the answers

    Which procedure is necessary to inform candidates after the selection process?

    <p>Sending an appointment letter</p> Signup and view all the answers

    Which of the following is NOT a type of selection tool mentioned?

    <p>Conflict resolution tests</p> Signup and view all the answers

    What type of interview provides insights into a company's strengths and weaknesses?

    <p>Exit interview</p> Signup and view all the answers

    Study Notes

    Recruitment and Selection

    • Recruitment generates a pool of candidates for job openings, while selection chooses the best fit among applicants based on management goals and legal requirements.
    • Both processes are critical for establishing a positive psychological contract, enhancing organizational commitment and motivation.

    Objectives of Recruitment

    • Aims to find qualified candidates in sufficient numbers to meet the organization's needs.
    • Effective recruitment improves candidate satisfaction and enhances retention.

    Internal Recruitment

    • Sources include: promotions, transfers, job rotations, and rehiring.
    • Advantages: boosts morale, better ability assessment, cost-effective, motivates performance, and promotes organizational continuity.
    • Disadvantages: potential for inbreeding, internal political struggles, familiarity biases, and possible morale issues for rejected staff.

    External Recruitment

    • Sources include: labor markets, foreign nationals, employment agencies, other companies, trade unions, and schools.
    • Advantages: introduces new perspectives, often more cost-effective than training, reduces internal conflict, builds organizational image, and meets employment regulations.
    • Disadvantages: risk of poor fit with company culture, may cause internal morale issues, longer adjustment periods, higher costs, and potential for bringing undesirable attitudes.

    Selection

    • Following recruitment, organizations customize selection procedures to identify the right candidate.
    • Final decisions involve line managers, ensuring the choice aligns with the job requirements.
    • Successful candidates receive appointment letters, followed by placement in their positions.

    Selection Tools

    • Various tools include recommendation letters, applications, ability and personality tests, honesty and aptitude tests, interviews, assessment centers, and background checks.

    Interviews as a Selection Tool

    • Interviews aim to gather information through verbal responses; types include selection interviews (predict future performance), appraisal interviews (discuss performance ratings), and exit interviews (gather feedback on job experiences).

    Formats of Interviews

    • Structured interviews follow a strict format, while unstructured interviews allow a conversational style.
    • Types of questions can include situational, behavioral, job-related, stress-based, and puzzle questions, each targeting different candidate attributes.

    Personal or Individual Interviews

    • Interview formats vary from unstructured sequential to panel interviews involving multiple interviewers, providing a broad assessment of a candidate's fit.

    Factors Affecting Interviews

    • First impressions can lead to snap judgments affecting interview outcomes.
    • Negative bias influences interviewers, causing them to focus on unfavorable information.
    • Misunderstandings regarding job requirements may lead to misjudgments about candidate suitability.
    • Candidate-order error occurs when a particularly good or bad prior interview affects the evaluation of subsequent candidates.

    Additional Factors Influencing Interview Outcomes

    • Nonverbal cues and impression management significantly shape interview assessments.
    • Personal characteristics, such as attractiveness and demographics, may affect interviewer perceptions and biases.
    • Interviewer behaviors, such as excessive talking or bias toward similar candidates, can skew evaluation results.

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    Related Documents

    HRM L5 Recruitment PDF

    Description

    This quiz covers key concepts from Lecture 5 of BPS 241, focusing on recruitment and selection strategies in Human Resource Management. It discusses objectives, internal and external recruitment, selection procedures, and the role of interviews in the hiring process.

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