Basic Pet Care Manual Quiz

Questions and Answers

Which of the following items should not be routinely given to the dogs?

Mats

Towels

T-shirts

Stuffed bedding (correct)

What time is breakfast usually fed to pets?

9:00 a.m.

What must be done with food items when the kennel provides food?

Stored in sealed containers labeled 'HOUSE FOOD'.

Pets should have constant access to clean, fresh water.

True Signup and view all the answers

Which of these medications might be administered to pets?

All of the above Signup and view all the answers

What should be done if a dog's item is chewed or damaged while kenneled?

Bag it up and explain that the dog chewed it. Signup and view all the answers

When should feeding be done for pets?

After they have come in from play/potty breaks and waited 30 to 45 minutes. Signup and view all the answers

Food that requires defrosting should be placed in the microwave on _____ and checked frequently.

DEFROST Signup and view all the answers

What are the three important aspects of a well-run daycare?

Quiet, Calm, Fun Signup and view all the answers

How can the staff establish ‘people respect’ among dogs?

By doing the Leadership Walk. Signup and view all the answers

Dogs that get over-excited can cause injuries to themselves or others.

True Signup and view all the answers

What should you say if a dog was shy and nervous?

He’s still getting used to it, but he’s improving. Signup and view all the answers

If a dog gets dirty in daycare, what should be done before returning it to the owner?

Take 30 seconds to examine the dog for any signs of cuts or scrapes. Signup and view all the answers

What should every pet have access to in the kennel?

Clean, fresh water, a comfortable resting spot, an area to eliminate, food at appropriate times, appropriate lighting, interaction with humans, daily outings, interactions with other dogs if non-aggressive, and protection from stress. Signup and view all the answers

It is the staff's job to recommend training for a dog that needs it.

False Signup and view all the answers

What is the purpose of a discretion bath?

To clean dogs that are dirty from playing in daycare. Signup and view all the answers

What are 'Out Alone' dogs designated for?

All of the above Signup and view all the answers

When a dog departs, all belongings should be prepared _____ the owner arrives.

before Signup and view all the answers

What is the purpose of log books in the kennel?

To record problems in the kennel and inform staff of daily tasks. Signup and view all the answers

What should be checked during an exit exam?

Cuts, scrapes, wounds, clean ears, and a nice smell. Signup and view all the answers

The kennel logs can be moved to a different location.

False Signup and view all the answers

What is the maximum time an In-Take form is kept?

30 days Signup and view all the answers

What should be done if a dog has urine or feces on it while waiting to be picked up?

Wipe down the dirty areas only. Signup and view all the answers

What items should be included in the departure items for a dog?

Toys, leashes, bedding, leftover food, owner containers. Signup and view all the answers

What should be done before leaving an area with dogs?

Ensure all gates are latched securely Signup and view all the answers

What should a slip lead be used for?

Walking a dog quickly without a collar Signup and view all the answers

Match the types of dog dirtiness with their causes:

Dog slobber = Wet and slobbery Vomit = Sick-related mess Urine = Bathroom accident Feces = Bathroom accident Mud or Dirt = Playing outside Signup and view all the answers

Every pet must have access to _____ water.

clean, fresh Signup and view all the answers

What should be done after handling disinfectants?

Wash hands with hot water and soap. Signup and view all the answers

Rough handling of pets is tolerated in certain scenarios.

False Signup and view all the answers

How often should mop heads be replaced?

Every three weeks Signup and view all the answers

Kennel runs need to be cleaned weekly.

False Signup and view all the answers

What should be removed from the kennel runs before cleaning?

Solid waste Signup and view all the answers

What kind of machine is recommended for cleaning open areas of the kennel?

Floor machine or KAIVAC machine Signup and view all the answers

When should trash be removed from the kennel area?

At the end of every shift Signup and view all the answers

Elevated beds should be scrubbed and hosed off every ___ weeks.

week Signup and view all the answers

What should happen to soiled bedding?

It should be laundered. Signup and view all the answers

What is the policy regarding clients touring the kennel facility?

Clients are restricted from the boarding area Signup and view all the answers

Records are important for tracking health problems of pets.

True Signup and view all the answers

Who is responsible for ensuring behavior logs are completed?

Shift leaders Signup and view all the answers

Personal items brought to the kennel must not create issues for neighboring dogs. We will NOT allow ___ or any chew toy that is of animal origin.

rawhides Signup and view all the answers

What behavior is a 'play bow' in dogs?

A way to invite another dog to play Signup and view all the answers

Rough play among dogs can easily escalate into fights.

True Signup and view all the answers

What are some warning signs that indicate a dog may cause problems?

Constant pestering, guarding toys, stiff posture, growling, humping, and wide eyes. Signup and view all the answers

Which behavior leads to a time out for a dog?

Participating in chasing games Signup and view all the answers

A sudden injury can cause aggressive behavior in a dog.

True Signup and view all the answers

What should you do if two dogs start to fight?

Try to separate the dogs using a hose, loud noises, or lifting them by the back legs. Signup and view all the answers

One reason dogs may eat feces is __________.

boredom Signup and view all the answers

Collars are allowed during playtime in a daycare setting.

False Signup and view all the answers

What is fence fighting?

When two dogs growl and bark at each other from opposite sides of the fence. Signup and view all the answers

Match the following reasons for kicking a dog out of daycare with their descriptions:

Not adapting well = Dog may stress out and become ill Exhibiting bad behavior = Causes danger to other dogs or staff Signup and view all the answers

What is one effective way to interrupt howling in dogs?

A loud 'Hey!' Signup and view all the answers

Study Notes

Basic Pet Care Manual Overview

Manual revised in January 2022 for pet care best practices.
Contact information: 2815 N. Austin Avenue, Georgetown, TX 78626 | 512-686-2780.

Sections of the Manual

Contains multiple sections focused on various aspects of pet care, including kennel work, cleaning, feeding, group play, and emergency protocols.
Sections are numbered and cover topics from basic pet care to troubleshooting.

Basic Care of Pet Clients

Emphasis on pet comfort and happiness through safe and clean kennels.
Essential needs for pets include:
- Clean, fresh water.
- Comfortable resting spots and free elimination areas.
- Timely feeding and appropriate lighting for circadian rhythms.
- Regular human interaction and outdoor outings.
- Safe interactions with other dogs, ensuring no aggression.
- Protection from stressful encounters with other animals.

Progression of Pets Through the Facility

Pets navigate through the facility with key "pit stops" for bathing, special services, and group play.
Team members must ensure consistent high-quality care conforming to established policies.

Play Areas

Designated for group play and exercise for individual dogs.
Each play area is fully fenced and equipped with key safety and cleaning tools:
- Pooper scooper available for waste management.
- Disinfectant solution bucket for cleaning.
- Lidded trash can lined with a plastic bag.
- Dog Fight Safety Box for emergency situations.### Out Alone Dogs
Dogs labeled as "Out Alone" cannot interact with others, often due to aggression, being intact, or health issues.
Easily identifiable with "OUT ALONE" stamped on their run cards.
Always isolate these dogs from others until confirmed with staff.

Assigned Runs

Each pet has a designated location for medication and feeding consistency.
Proper transfer of property, cards, and leashes is essential during dog relocations.
Misplaced items can complicate check-out and disrupt organization.

Log Books

Log Books are vital for recording kennel issues and daily staff tasks.
Types of logs include E-Collar/Bark Collar usage, Pass-On Log for shift communication, and Behavioral Log for monitoring dog behavior.
Logs must remain accessible to management and staff and should not be moved.

White Boards

Used for conveying important information regarding specific dogs or kennel issues.
Can accommodate notes related to dietary needs or other special instructions.

Paperwork

Essential for tracking dog information, feeding, medication, owner details, and special services.
In-Take Forms must be filled out with current information, kept for 30 days.
Each boarding pet should have a paper file and a digital record with essential details.

Watering

Constant access to fresh, clean water is mandatory for every pet.
Stainless steel buckets should be attached to prevent spills and must be monitored regularly.

Latching Gates

Securely latch all gates to prevent escapes, as some dogs can learn to unlatch gates.
Extra security may be required for dogs known to escape.

Eye and Ear Safety

Protect eyes by avoiding close contact while handling dogs and wearing appropriate safety gear with chemicals.
Use ear protection due to high noise levels in the kennel environment.

Lifting Techniques

Proper lifting techniques are crucial when handling heavy items or large dogs.
Involve a team for larger dogs to balance the weight and avoid injury.

Hygiene Practices

Maintain a clean kennel environment to ensure health and safety for both dogs and staff.
Handwashing is essential after handling dogs or waste to prevent disease transmission.

Using a Slip Lead

Walk dogs with a slip lead and keep it snug for better control.
Always keep a slip lead handy when in the play yard.

Handling Dogs with Care

Treat all dogs with respect. No harsh handling is allowed, except in defense against aggression.
Any instances of rough handling must be reported immediately.

Cleaning Protocols

Understand the purpose of various cleaning products and adhere to safety measures.
Regular cleaning and disinfecting of runs is critical to prevent bacterial growth.

Daily Cleaning Tasks

Clean indoor play areas and runs daily, including sweeping, mopping, and removing waste.
Crates and elevated beds require regular scrubbing and sanitization.

Trash Management

Remove trash every shift to prevent odors and health issues.
Seal trash bags before disposal and mist trash cans with disinfectant to minimize smells.

Laundry Management

Expect a substantial amount of laundry generated, implying consistent cleaning routines.### Laundry Procedures
Wash kennel blankets, grooming towels, and items provided by owners, avoiding overuse of detergent to prevent machine malfunction.
Follow signs on machines for current laundry products.
All laundry must be dried on the HOT setting.
After cleaning, towels and blankets should be neatly folded and stored properly.
Avoid washing owner toys or blankets unless necessary, noting that they should be cleaned before returning to the owner if soiled.

Facility Tours Policy

Clients cannot tour the boarding area to minimize stress and potential aggression from dogs.
Video tours using live feeds are offered instead.
Staff should engage positively, reassuring clients about the care their pets will receive.

Dish and Feeding Safety

Metal dishes require washing and disinfecting after each meal; food waste must be disposed of properly.
Discard food boats after use, cleaning up any remnants immediately if damaged.

Bedding Guidelines

Owner-supplied bedding depends on the dog’s behavior, age, and potential for damage.
Monitor for chewing to prevent ingestion of bedding materials, which can cause blockages.
Soiled bedding must be laundered, except oversized items which should be bagged and documented in the pet's account.

Importance of Accurate Record Keeping

Records must detail the pet's identity, owner belongings, safety info, and health issues to protect against disputes and ensure responsible care.
Emphasize “Do-It-Now” philosophy to document issues immediately.

Check-In Procedure

Comfort clients and pets during check-in; allow time for instructions before taking pets to kennels.
Use a friendly demeanor, introduce oneself, and reassure clients about care.
Only remove pets after the client has finished saying goodbye.

Handling New Arrivals

Gently guide nervous dogs to their designated areas, ensuring all paperwork and belongings are accounted for swiftly.
Attach kennel cards to cages and provide fresh water.

Management of Boarding and Daycare Belongings

Ensure belongings are properly stored and labeled according to each pet's assigned area.
Medications must be handled carefully, and refrigeration requirements must be adhered to.

Behavior Monitoring and Logs

Use behavior logs to track health and behavioral changes in pets, ensuring timely reporting of any issues before they escalate.

Treats, Bedding, and Toys Policy

Allow limited access to personal items brought by owners, with the caveat that rawhides and certain chew toys are prohibited.
Ensure that any damaged items are noted and returned to the owner upon checkout in clean condition.

Feeding and Watering Protocol

Pets typically receive two meals a day, with breakfast at 9:00 AM, lunch at 1:00 PM, and dinner at 4:30 PM.
Feeding instructions are provided on kennel cards, and staff must wait 30-45 minutes after playtimes before feeding to prevent digestive issues.
Ensure constant access to clean, fresh water throughout the day.

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Description

Test your knowledge on the fundamental aspects of pet care and client responsibilities. This quiz covers essential topics like creating a comfortable environment and providing mental stimulation for pets. Ensure you're equipped to offer the best care for furry friends.