Basic Marketing Terms and Concepts
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Questions and Answers

What is the basis for demographic segmentation?

  • Physical location of consumers
  • Age, gender, and other personal attributes (correct)
  • Lifestyle and interests of consumers
  • Consumer behavior patterns

Which of the following is NOT an example of psychographic segmentation?

  • Lifestyle choices
  • Personality traits
  • Hobbies and interests
  • Income level (correct)

Geographic segmentation is primarily concerned with which factor?

  • Consumer income levels
  • Market behavior
  • Physical location (correct)
  • Consumer attitudes

Which of the following characteristics is NOT typically used in demographic segmentation?

<p>Opinion on social issues (C)</p> Signup and view all the answers

Which type of market segmentation would best suit a brand targeting fitness enthusiasts?

<p>Psychographic segmentation (A)</p> Signup and view all the answers

The use of local food items in McDonald's menus at various locations exemplifies which type of market segmentation?

<p>Geographic segmentation (C)</p> Signup and view all the answers

Which of the following is a common factor of behavioural segmentation?

<p>Spending habits (A)</p> Signup and view all the answers

In targeting high-income professionals for a luxury product, which segmentation type is primarily being utilized?

<p>Demographic segmentation (D)</p> Signup and view all the answers

Which term describes the basic requirements essential for human survival?

<p>Needs (D)</p> Signup and view all the answers

What is the primary goal of customer segmentation analysis?

<p>To identify and understand groups to tailor marketing strategies (C)</p> Signup and view all the answers

How do wants differ from needs in a marketing context?

<p>Wants are shaped by culture and personal preferences. (D)</p> Signup and view all the answers

What turns a want into a demand?

<p>The ability to pay for the desired product. (C)</p> Signup and view all the answers

Which of the following benefits is NOT associated with market segmentation?

<p>Decreased product variety (C)</p> Signup and view all the answers

How does digital marketing enhance market segmentation?

<p>By allowing for targeted marketing at lower costs (C)</p> Signup and view all the answers

Which example illustrates a 'want' rather than a 'need'?

<p>A person desiring a luxury car. (B)</p> Signup and view all the answers

What type of market segmentation does Nike utilize when creating products for both kids and adults?

<p>Segmentation by age (D)</p> Signup and view all the answers

In the context of marketing, what is the primary goal?

<p>To meet consumer needs while aligning with company goals. (A)</p> Signup and view all the answers

Which of the following is NOT an example of a basic need?

<p>Personal styling products (B)</p> Signup and view all the answers

Which of the following describes a characteristic of market segmentation?

<p>It allows customization of marketing for narrow groups (B)</p> Signup and view all the answers

What is the relationship between demand and buying power?

<p>Demand only manifests with sufficient buying power. (C)</p> Signup and view all the answers

What is an example of segmentation by lifestyle used by Nike?

<p>Creating distinct collections for athletes and casual wearers (B)</p> Signup and view all the answers

Which option is a commonly recognized benefit of market segmentation?

<p>Improved marketing efficiency (D)</p> Signup and view all the answers

Which option best describes the concept of marketing?

<p>Identifying and meeting consumer needs and strengthening brand loyalty. (B)</p> Signup and view all the answers

What does market segmentation allow companies to minimize?

<p>The risk by identifying appealing products (B)</p> Signup and view all the answers

Flashcards

Market Segmentation

Dividing a large market into smaller groups with similar needs, characteristics, or behaviors.

Customer Segmentation Analysis

Identifying and understanding customer groups to tailor marketing strategies, products, and services for each segment.

Market Targeting

Identifying parts of the market to tailor marketing strategies, products, and services to specific customer segments.

Benefits of Market Segmentation

Improved communication, efficiency, customer retention, satisfaction, and loyalty, increasing market share.

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Mass Marketing vs Segmentation

Moving away from a 'one size fits all' approach to targeting specific customer segments.

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Customer Attributes

Demographics, purchasing patterns, needs, and other criteria used in market segmentation.

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Targeted Communication (Benefit)

Effective communication focused on specific customer segments.

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Market Segmentation Example

Nike segments based on age (Kids, Adults), lifestyle (Athletes, Casual Wearers) and more.

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Demographic Segmentation

Dividing customers based on their personal characteristics like age, gender, income, and education.

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Geographic Segmentation

Grouping customers based on their physical location, like country, state, or city.

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Psychographic Segmentation

Dividing customers based on their lifestyles, interests, values, and personality traits.

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Behavioral Segmentation

Grouping customers based on their buying behaviors, like purchase frequency, brand loyalty, or product usage.

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Age Segmentation Example

Targeting teenagers with trendy clothing brands, working adults with professional wear, or elderly with comfort-focused products.

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Income Segmentation Example

Luxury car brands often target high-income earners, while budget airlines focus on price-sensitive travelers.

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Geographic Segmentation Example

McDonald's adapts its menu to regional preferences, offering Satay Burger in Singapore, McVeggie in India, and McArabia in Dubai.

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Psychographic Segmentation Example

A health food brand targeting fitness enthusiasts who prioritize healthy living.

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Marketing Definition

Marketing involves attracting an audience to a company's products or services through messaging, with the goal of delivering value and increasing sales.

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Needs vs Wants

Needs are basic requirements for survival (food, shelter), while wants are desires shaped by culture and personal preferences.

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Demand

When a want is backed by buying power, it becomes a demand. It's the ability and willingness to purchase something.

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What are wants?

Wants are driven by our culture and personal preferences. They're things we desire but can live without.

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Identify a need

A need is something basic for survival, like food, water, shelter, or safety.

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What makes a want a 'demand'?

A want transforms into a demand when you have the ability and willingness to purchase it.

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Marketing aim

The aim of marketing is to create value for customers and increase sales, ultimately contributing to brand loyalty.

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Marketing's role

Marketing helps companies identify and meet customer needs in a way that aligns with their goals.

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Study Notes

Basic Marketing Terms

  • Marketing: Identifying and meeting consumer needs to align with company goals. It involves actions to attract an audience to a product or service.
  • Needs: Basic human requirements (food, clothing, warmth) essential for survival.
  • Wants: Shaped by culture and preferences; something desired but not necessary for survival. Needs are shaped by environment (e.g., an American might want chips and a drink, while a Japanese person may want sushi and green tea).
  • Demand: A want backed by buying power; the ability to purchase.
  • Target Market: Actual and potential buyers of a product.
  • Target Audience: A group identified by behaviour and demographics.

Marketing Mix

  • Product: Goods or services a company offers to meet customer needs. Features and attributes differentiate the product from competitors.
  • Price: The amount customers pay for the product or service. Strategies include competitors' pricing, cost of goods/profit, and target market.
  • Place: The distribution channel; where the product is sold. This includes locations (physical stores, online), and intermediaries (wholesalers or retailers).
  • Promotion: Communication activities to convey product value. This encompasses advertising, sales promotions, social media, and personal selling used to encourage purchases.

Importance of Marketing Mix

  • Customer Focus: Understanding customer needs and wants to create products/services that appeal.
  • Competitive Advantage: Differentiating through unique product features, pricing, distribution, and promotion.
  • Resource Allocation: Effective use of resources to meet target audience.
  • Strategic Decision Making: Guiding informed decisions related to product, pricing, distribution, and promotion.
  • Measurable Results: Analysis of marketing efforts for improvements and adjustments.
  • Customer Satisfaction: Creating products/services that meet and exceed expectations.
  • Customer Value: Understanding needs and desires to exceed expectations.

Marketing Process

  • Step 1: Market Research:

  • Analyzing the market (competitors, customers) through surveys, focus groups, competitor analysis to identify growth opportunities.

  • This helps to discover trends in consumer behavior for product development.

  • Step 2: Customer-Driven Strategy:

  • Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).

  • Defining the best combination of product, price, place, and promotion.

  • Developing a unique value proposition distinguishing the product from competitors.

  • Step 3: Integrated Marketing Plan:

  • Allocating resources to various marketing activities.

  • Developing a marketing mix aligned with product, price, place, and promotion targets.

  • Step 4: Building Relationships: Building customer loyalty through rewards, personalized experiences, and quality services.

  • Step 5: Evaluating Effectiveness: Tracking marketing campaign results to measure return on investment (ROI). Necessary adjustments will include modifications for improvement.

Benefits of Market Segmentation

  • Targeted Communication: Defining messages and products for optimal customer response with specific segments.
  • Improved Marketing Efficiency: Tailoring approaches to specific segments improves efficiency and effectiveness.
  • Customer Retention: Understanding specific customer needs and behavior to develop loyalty strategies.
  • Increased Satisfaction/Loyalty: Tailoring to specific customer needs leads to higher satisfaction.
  • Increased Market Share: Identifying untapped segments and offering relevant products or services.

Types of Market Segmentation

  • Demographic: Age, gender, marital status income, occupation, etc
  • Geographic: Location based (country, region, city, neighborhood)
  • Psychographic: Lifestyle, values, interests, personality traits
  • Behavioral: Purchasing behavior, usage rate, loyalty status

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Description

Explore fundamental marketing terms and concepts through this quiz. You'll learn about key elements such as needs, wants, demand, target markets, and the marketing mix including product and pricing strategies. Perfect for beginners in marketing or business studies!

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