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Barriers to Receiving Digital Services

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Questions and Answers

What was the primary concern expressed regarding the use of social media for government services?

Difficulty in accessing and submitting required forms

Lack of responsiveness from government agencies

Privacy concerns over personal information being shared publicly (correct)

Outdated communication methods used by government agencies

What does the term "responsiveness" refer to in the context of the text?

The efficiency of government agencies in processing paperwork

The preservation of the public's right to information by government agencies

The ability of government agencies to respond to public inquiries promptly (correct)

The level of accessibility of government information to the public

Which legislation is mentioned in the text as being related to the preservation of the public's right to information?

The Privacy Act of 1974

The Electronic Freedom of Information Act Amendments of 1996

The Freedom of Information Act of 1966

The Paperwork Reduction Act of 1980 (correct)

When did the American Congress pass legislation regarding the preservation of the public's right to information?

1990 Signup and view all the answers

Which of the following is NOT mentioned in the text as a barrier to receiving digital government services?

Limited access to digital devices or internet connectivity Signup and view all the answers

What is the main purpose of promoting diversity in information sources according to the text?

To ensure all citizens have equal access to information Signup and view all the answers

Why is the free flow of government information considered necessary for maintaining democracy?

To ensure transparency and accountability in governance Signup and view all the answers

What types of information are included under government information based on Forte's definition?

A wide range including economic data, environmental information, and transportation details Signup and view all the answers

Why is access to government information considered an essential service according to the text?

To ensure the public has access to essential knowledge about society and governance Signup and view all the answers

What is the role of libraries in providing access to government information according to the text?

To play a key role in offering access to government information as an essential service Signup and view all the answers