10 Questions
What is the target for the Stage 2 gross loan ratio in branches?
Below 5%
What is the minimum LKR CASA Ratio required?
40%
What is the target for the reduction in Stage 2 portfolio for branches above the ratio of 5%?
10% YOY reduction
What is the target for Achieving the given portfolio target for SME MF?
Total Deposits (Excl Corporate)
What is the target for the Ratio of ICASA LKR Deposit Avg.Balance to Total LKR Deposit Avg.Balance?
Minimum 40%
What is the required annual decrease in the gross loan ratio for stage 3 to receive marks for stage 2 reduction?
20% YOY
What is the minimum customer satisfaction score required for overall customer experience in the branch?
70%
What is the minimum Workgroup GPTW score required for a branch?
70%
What is the percentage increase in New PFS, SME & MF CIFs with CASA required for Retail Sales Initiatives?
40% increase
What is the percentage of Cross Selling for New CIFS required for Retail Sales Drive?
4.0%
This quiz assesses understanding of bank loan ratios, customer satisfaction, and stage 3 reduction targets. It covers gross loan ratios, customer experience, and branch performance metrics.
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