Bank Services and Insurance Overview

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Questions and Answers

Which of the following best describes the role of a 'drawee' in a cheque transaction?

  • The individual who receives payment from the cheque.
  • The financial institution that endorses the check for further transaction.
  • The bank on which the cheque is drawn for payment. (correct)
  • The person who writes and issues the cheque.

What is the primary distinction between a 'bearer cheque' and a 'crossed cheque'?

  • A bearer cheque can be cashed by anyone, while a crossed cheque must be deposited into an account. (correct)
  • A bearer cheque can only be deposited, whereas a crossed cheque can be cashed directly.
  • A bearer cheque is issued by the bank, whereas a crossed cheque is issued by the account holder.
  • A bearer cheque requires a valid account, while a crossed cheque does not.

Which type of bank account is generally most suitable for individuals with a monthly salary and limited transaction needs?

  • Fixed Deposit Account
  • Investment Account
  • Savings Account (correct)
  • Current Account

Which of these is NOT a service typically provided by commercial banks related to account transactions?

<p>Directly issuing government bonds to customers. (A)</p> Signup and view all the answers

Which banking account type typically offers a higher interest rate compared to a savings account?

<p>Fixed deposit account (B)</p> Signup and view all the answers

What is a critical difference between a current account and a savings account concerning transaction frequency?

<p>Savings accounts allow fewer transactions than current accounts. (C)</p> Signup and view all the answers

What is a key distinction between a savings account and a current account in terms of overdraft facilities?

<p>Current accounts offer overdraft facilities, while savings accounts do not. (A)</p> Signup and view all the answers

Which factor is NOT part of the general ethical consideration in banking?

<p>Banks must avoid taxes. (D)</p> Signup and view all the answers

What is the main feature of an 'open cheque'?

<p>It can be cashed directly over the counter. (B)</p> Signup and view all the answers

What is the minimum period for which a fixed deposit can be done?

<p>3 Months (A)</p> Signup and view all the answers

What type of account is most often used by small-income earners or students?

<p>Savings Account (A)</p> Signup and view all the answers

In the context of banking, what does 'e-banking' facilitate?

<p>Digital operations for activities like balance checks and transfers. (B)</p> Signup and view all the answers

What is a key requirement for a customer who wishes to withdraw funds from a fixed deposit account before the maturity date?

<p>The customer must provide sufficient notice to their bank. (C)</p> Signup and view all the answers

What is one way a person can make deposits into a current account?

<p>By using a teller, cheques, or slip. (B)</p> Signup and view all the answers

Which of these is NOT an ethical issue in the banking industry, according to the content?

<p>Banks should provide overdraft facilities widely. (A)</p> Signup and view all the answers

What is the primary role of a 'payee' in a cheque transaction?

<p>The individual who receives specific amount on the cheque. (A)</p> Signup and view all the answers

Which of the following best describes 'e-banking'?

<p>Banking that uses electronic methods to provide services. (C)</p> Signup and view all the answers

What is a crucial safeguard mentioned in the context of ethical banking related to account holder's funds?

<p>Bank deposits must be insured in case of distress. (B)</p> Signup and view all the answers

What is NOT a direct benefit of electronic banking?

<p>It increases the cost of running banking operations (C)</p> Signup and view all the answers

In the context of ethical banking, what does 'due process' refer to?

<p>Every transaction must follow a fair and lawful procedure. (D)</p> Signup and view all the answers

Which of the following best describes the primary function of a central bank?

<p>Managing the currency and monetary policy of a country. (A)</p> Signup and view all the answers

Which banking service allows a customer to withdraw more money than they currently hold in their account?

<p>Overdraft (A)</p> Signup and view all the answers

What differentiates commercial banks most significantly from a central bank?

<p>Commercial banks focus on profit-making activities, while central banks focus on monetary regulation. (C)</p> Signup and view all the answers

A customer needs to pay their utility bills. Which banking service is most appropriate for them?

<p>Agent of Payment (C)</p> Signup and view all the answers

Which of the following would be considered ‘safe custody’ items that could be stored at the bank?

<p>Gold, certificates, wills and other vital documents. (A)</p> Signup and view all the answers

A customer requires funds for a trip overseas. Which banking service would be most suitable?

<p>Foreign exchange and traveller's cheques (B)</p> Signup and view all the answers

Which of these is a method for a bank to accept cash deposits from customers?

<p>Cheques, cash slips, ATM and online transfers. (D)</p> Signup and view all the answers

What is essential for a customer to get a loan from a commercial bank?

<p>Assets as collateral must be provided by the customer. (B)</p> Signup and view all the answers

Which of the following best describes the term 'banking' in the context of the content?

<p>The services rendered by banks. (D)</p> Signup and view all the answers

What does a customer need to be aware of when using an overdraft facility?

<p>There are specific conditions set by the bank. (A)</p> Signup and view all the answers

Flashcards

What is a bank?

A financial institution that provides services related to money and valuables.

Describe commercial banks.

They are primarily focused on providing financial services to individuals and businesses for profit.

What is banking?

The services offered by banks to individuals and businesses.

What is a central bank?

A public institution that manages a country's currency and monetary policy.

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How do banks accept deposits?

A bank accepts cash, checks, ATM deposits, and online transfers from its customers.

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How do banks dispense cash?

Banks dispense cash and checks over the counter, through ATMs, or POS systems.

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Describe the loan service offered by banks.

Banks lend money to customers at an agreed interest rate, typically requiring collateral.

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What is an overdraft?

Allowing customers with current accounts to withdraw more than their balance, subject to specific conditions.

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What are traveler's checks?

They are provided by banks to customers traveling abroad, allowing them to make secure payments.

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What is foreign exchange?

Banks buy and sell currencies to facilitate foreign transactions.

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Savings Account

A bank account where funds are typically withdrawn less frequently, and the bank pays a small interest rate on deposits. Often used by low-income earners, students, and those with regular income.

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Current Account

A bank account where funds can be withdrawn immediately via checks, ATMs, or transfers, provided sufficient funds are available. Deposits can be made using tellers, checks, or slips.

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Cheque

A written order instructing a bank to pay a specific sum of money to the named person.

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Drawer

The individual who owns the bank account and issues the cheque.

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Drawee

The bank where the cheque is issued to.

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Payee

The person named on the cheque to receive payment.

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Open Cheque

A cheque that can be withdrawn or cashed across the counter, as it has no indication to restrict it.

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Bearer Cheque

A cheque that can be withdrawn by anyone who presents it for payment.

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Crossed Cheque

A cheque that has two lines drawn on it, requiring the payee to deposit it into their account before they can receive cash.

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Business Account

A combination of current and savings account features, usually for businesses that need both convenience and earning interest.

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Fixed Deposit Account

A deposit account where money is locked in for a fixed period. The bank pays a higher interest rate than savings accounts, but withdrawals are limited.

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Ethical Issues in Banking

Moral and professional standards that guide ethical behavior in banking. They ensure fairness, transparency, and responsible practices.

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Money Laundering

A practice that involves laundering dirty money or concealing its illegal origin. This is a severe ethical violation in banking.

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Due Process in Banking Transactions

This means that all transactions must be carried out in a fair and transparent manner, following established legal and regulatory procedures.

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Client Confidentiality in Banking

Banks are strictly prohibited from disclosing confidential information about their clients. Such information includes financial details, account balances, and personal data.

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Electronic Banking (E-Banking)

A system that allows banks to provide various banking services to customers electronically, through online platforms, mobile apps, and ATMs.

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Central Bank Regulations for Banks

This refers to the regulations and rules established by the Central Bank to govern banking operations. These regulations ensure stability and safety in the financial system.

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Deposit Insurance

Bank deposits are insured to protect customers' savings in case the bank faces financial difficulties. This ensures that depositors receive their funds even if a bank fails.

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Study Notes

2nd Term Scheme of Work

  • Topics include Bank Services and Insurance
  • Specific topics on entries, cashbooks (single, double, and three-column) are also covered.

Bank Services

  • This is a financial institution that holds money and valuables
  • Includes certificates, wills
  • Items are kept securely until the owner requires them
  • Banking services are rendered by banks

Types of Banks

  • Central Bank: A public institution managing the country's currency and monetary policy. It's the Apex Bank, controlling other financial institutions.
  • Commercial Banks: Owned by individuals, corporations, or the government, aiming for profit through financial activities.
  • Development Banks: Focus on fostering economic development.
  • Mortgage Banks: Specialize in providing mortgages.
  • Merchant Banks: Provide investment banking services.

Commercial Banks in Nigeria

  • These banks are owned by individuals, corporations or government
  • Examples include Access Bank, Zenith Bank, FirstBank, UBA, GTCO, Fidelity Bank, FCMB, and Sterling Bank (and others).

Banking Services (detail)

  • Acceptance of cash deposits: Banks accept cash, checks, cash slips, ATM transactions, and online transfers
  • Dispensing cash: Cash and checks are distributed through tellers, ATMs, and POS machines
  • Loans: Banks lend money to customers at agreed interest rates with assets as collateral
  • Overdraft: Customers can withdraw more than their account balance under specific conditions
  • Traveler's checks: Provided to customers for sufficient funds while traveling abroad
  • Foreign exchange: Banks buy and sell currencies to facilitate foreign transactions
  • Agent of payment: Banks make payments on customer's behalf for bills (e.g., school fees, electricity) using standing orders
  • Safekeeping of valuables: Banks safeguard valuables (jewelry, certificates, wills).
  • Professional advice and investment services: Banks provide advice on investments, receive and pay dividends.
  • Money transfer: Transfer money within one account or internationally, purchase airtime, etc
  • e-banking: Facilitates transactions, reduces operation costs, and creates job opportunities

Types of Accounts

  • Current Account: Allows withdrawal of money through checks, ATMs, or transfers.
  • Savings/Salary Account: Usually operated by low-income individuals or students; allows limited transactions and pays small interest on deposits.
  • Fixed Deposit Account: Money is kept for a fixed period, receiving a fixed interest rate higher than savings accounts. A certain notice period is required before withdrawal is possible.

Cheques

  • A written order to a bank to pay a specific amount to a named person.
  • Three parties involved: Drawer (account owner), Drawee (bank), Payee (person to receive payment)
  • Types include: open (cashable without restrictions), bearer (anyone can cash), and crossed (requires a specific account before cashing).

Other services

  • Professional advice and investment.
  • Transfer and withdrawal of money.

Ethical Issues in Banking

  • Moral and professional standards for bankers to follow in their dealings.
  • Includes due process in transactions, no money laundering, and avoiding unethical client practices.
  • Regulations of the Central Bank must be adhered to.

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