Podcast
Questions and Answers
What should you do if you notice someone acting suspicious inside a bank?
What should you do if you notice someone acting suspicious inside a bank?
- Lock all exit/entry doors to the bank
- Notify the Branch Manager and contact the Corporate Fraud Department (correct)
- Pull the surveillance video for that time period
- Approach the individual and ask if they need assistance
What should you do if a robbery suspect is outside and poses an immediate danger to personnel and/or customers?
What should you do if a robbery suspect is outside and poses an immediate danger to personnel and/or customers?
- Approach the suspect and ask them to leave
- Pull the surveillance video for that time period
- Lock all exit/entry doors to the bank (correct)
- Call 911 to report a possible casing
What is the recommended action if you notice a robbery threat?
What is the recommended action if you notice a robbery threat?
- Ignore the threat and continue with normal activities
- Call 911 immediately
- Remain calm and observant (correct)
- Approach the suspect and try to negotiate
When should you pull the surveillance video for a specific time period during a robbery?
When should you pull the surveillance video for a specific time period during a robbery?
What should you do if you notice someone acting suspicious outside a bank?
What should you do if you notice someone acting suspicious outside a bank?
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