Questions and Answers
How can you automatically extend a specific order?
By toggling the 'Auto Extend Order' switch on the Order Details page
What happens when the order is within three days of its expiration date?
The order is automatically extended
How are the required funds for the extension deducted?
From your account balance or credit card, depending on the chosen payment method
When can you enable the 'Auto Extend Order' feature?
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What is the purpose of the 'Auto Extend Order' feature?
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What is the minimum amount of time before an order's expiration date that the 'Auto Extend Order' feature can be activated?
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What determines the payment method used to deduct the required funds for the extension?
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What is the primary effect of enabling the 'Auto Extend Order' feature?
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Where can you toggle the 'Auto Extend Order' switch?
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What happens to the required funds when the 'Auto Extend Order' feature is activated?
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What is the first step to confirm your identity?
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Where can you find the 'Verify Identity' option?
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What is the purpose of the email dropdown menu in the upper right corner?
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What happens when you select your email in the upper right corner?
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Why is it necessary to confirm your identity?
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What is required from the client for verification?
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How long does the verification process usually take?
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Where can all verifications be completed?
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What is the primary purpose of the verification process?
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What is a necessary condition for a successful verification?
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Study Notes
Auto Extend Order Feature
- The "Auto Extend Order" switch can be toggled on the Order Details page to extend a specific order automatically.
- Automatic extension occurs when the order is within three days of its expiration date.
- Required funds for extension are deducted from the account balance or card, depending on the chosen payment method.
- The "Auto Extend Order" feature can be enabled during the ordering process.
- Users can select whether extensions should be charged to their account balance or credit card during the ordering process.
Auto Extend Order Feature
- The "Auto Extend Order" switch can be toggled on the Order Details page to extend a specific order automatically.
- Automatic extension occurs when the order is within three days of its expiration date.
- Required funds for extension are deducted from the account balance or card, depending on the chosen payment method.
- The "Auto Extend Order" feature can be enabled during the ordering process.
- Users can select whether extensions should be charged to their account balance or credit card during the ordering process.
Auto Extend Order Feature
- The "Auto Extend Order" feature can be toggled on the Order Details page to extend a specific order automatically.
- The order will be automatically extended if it is within three days of its expiration date.
- Required funds for the extension will be deducted from the account balance or card, depending on the chosen payment method.
- During the ordering process, the "Auto Extend Order" feature can be enabled, and the payment method for extensions can be selected (account balance or credit card).
Verifying Identity
- To confirm identity, go to the dashboard and select the email in the upper right corner.
- Choose the "Verify Identity" option in the menu to complete the verification process.
Verification Process
- Manual verifications are no longer available; all verifications can only be completed through a dashboard.
- A valid passport, ID card, or driver's license is required for the verification process.
- The verification process typically takes 15-30 minutes, assuming there are no issues with the client's documents.
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