Auto Extend Order Feature
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Questions and Answers

How can you automatically extend a specific order?

  • By toggling the 'Auto Extend Order' switch on the Order Details page (correct)
  • By contacting the customer support team
  • By disabling the 'Auto Extend Order' feature during the ordering process
  • By manually renewing the order on the expiration date
  • What happens when the order is within three days of its expiration date?

  • The order is automatically extended (correct)
  • The order is manually reviewed by the support team
  • The order is automatically cancelled
  • The order is put on hold
  • How are the required funds for the extension deducted?

  • From your account balance or credit card, depending on the chosen payment method (correct)
  • From your account balance only
  • Manual payment is required for the extension
  • From your credit card only
  • When can you enable the 'Auto Extend Order' feature?

    <p>During the ordering process or on the Order Details page</p> Signup and view all the answers

    What is the purpose of the 'Auto Extend Order' feature?

    <p>To avoid disruption by automatically extending the order</p> Signup and view all the answers

    What is the minimum amount of time before an order's expiration date that the 'Auto Extend Order' feature can be activated?

    <p>Three days</p> Signup and view all the answers

    What determines the payment method used to deduct the required funds for the extension?

    <p>The payment method chosen during the initial ordering process</p> Signup and view all the answers

    What is the primary effect of enabling the 'Auto Extend Order' feature?

    <p>It automatically extends the order when it is near expiration</p> Signup and view all the answers

    Where can you toggle the 'Auto Extend Order' switch?

    <p>Order Details page</p> Signup and view all the answers

    What happens to the required funds when the 'Auto Extend Order' feature is activated?

    <p>They are deducted from the account balance or card</p> Signup and view all the answers

    What is the first step to confirm your identity?

    <p>Choose your email in the upper right corner</p> Signup and view all the answers

    Where can you find the 'Verify Identity' option?

    <p>In the email dropdown menu</p> Signup and view all the answers

    What is the purpose of the email dropdown menu in the upper right corner?

    <p>To confirm your identity</p> Signup and view all the answers

    What happens when you select your email in the upper right corner?

    <p>You are presented with a verification menu</p> Signup and view all the answers

    Why is it necessary to confirm your identity?

    <p>To ensure account security</p> Signup and view all the answers

    What is required from the client for verification?

    <p>A valid passport, ID card, or driver’s license</p> Signup and view all the answers

    How long does the verification process usually take?

    <p>15-30 minutes</p> Signup and view all the answers

    Where can all verifications be completed?

    <p>Via a dashboard</p> Signup and view all the answers

    What is the primary purpose of the verification process?

    <p>To confirm the client's identity</p> Signup and view all the answers

    What is a necessary condition for a successful verification?

    <p>The client's documents are valid</p> Signup and view all the answers

    Study Notes

    Auto Extend Order Feature

    • The "Auto Extend Order" switch can be toggled on the Order Details page to extend a specific order automatically.
    • Automatic extension occurs when the order is within three days of its expiration date.
    • Required funds for extension are deducted from the account balance or card, depending on the chosen payment method.
    • The "Auto Extend Order" feature can be enabled during the ordering process.
    • Users can select whether extensions should be charged to their account balance or credit card during the ordering process.

    Auto Extend Order Feature

    • The "Auto Extend Order" switch can be toggled on the Order Details page to extend a specific order automatically.
    • Automatic extension occurs when the order is within three days of its expiration date.
    • Required funds for extension are deducted from the account balance or card, depending on the chosen payment method.
    • The "Auto Extend Order" feature can be enabled during the ordering process.
    • Users can select whether extensions should be charged to their account balance or credit card during the ordering process.

    Auto Extend Order Feature

    • The "Auto Extend Order" feature can be toggled on the Order Details page to extend a specific order automatically.
    • The order will be automatically extended if it is within three days of its expiration date.
    • Required funds for the extension will be deducted from the account balance or card, depending on the chosen payment method.
    • During the ordering process, the "Auto Extend Order" feature can be enabled, and the payment method for extensions can be selected (account balance or credit card).

    Verifying Identity

    • To confirm identity, go to the dashboard and select the email in the upper right corner.
    • Choose the "Verify Identity" option in the menu to complete the verification process.

    Verification Process

    • Manual verifications are no longer available; all verifications can only be completed through a dashboard.
    • A valid passport, ID card, or driver's license is required for the verification process.
    • The verification process typically takes 15-30 minutes, assuming there are no issues with the client's documents.

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    Description

    Learn about the Auto Extend Order feature, which automatically extends an order when it's near expiration, and how it deducts required funds from the account balance or card.

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