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Questions and Answers
The physician has the authority to operate the instrumentation and can refer it to the maintenance department in case of errors. (True/False)
False
The physician's duty includes preparing a written record of the plan of treatment. (True/False)
True
The head of department is responsible for problems and barriers facing work. (True/False)
True
The physical therapist is responsible for patient health. (True/False)
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The head of department is responsible for selecting the best way to solve work problems. (True/False)
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The physician can change patient treatment according to patient condition. (True/False)
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One of the principles of coordination is that the more interdependent the departments are, the more difficult is the task of coordinating them.
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Coordination is the process of achieving unity of action among interdependent activities.
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Managers should apply rules and targets as the first coordination technique, as they are the simplest and most basic facilitators of coordination.
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Vision is an overall picture of where the entire organization would like to be in the future, and it provides direction, determines decisions, and motivates people in their work.
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Mission expresses the task, objectives, and values of the organization in a few short statements.
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Decision making is a rational choice among alternatives, and managers are responsible for decision taking.
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One of the steps of rational decision making is to generate alternatives.
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Decision taking includes developing implementation and denoting the follow up.
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Programmed decisions are those made in response to situations that are unique, novel, unstructured, or poorly defined.
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A manager is authorized to make subordinates take training courses.
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Verbal communication involves listening to a person to understand their meaning. (True/False)
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Written communication involves observing a person to understand their meaning. (True/False)
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Nonverbal communication is the process of listening to understand the meaning being conveyed. (True/False)
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The sender is the person who receives the message. (True/False)
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Noise in communication refers to any external interference with the message being transmitted. (True/False)
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The source in communication refers to the person who has the idea, knowledge, and message and can transmit it to others. (True/False)
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Informal communication depends on personal relationships between staff in the organization and not related to the level in the administration committee. (True/False)
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Teamwork involves a set of interdependent activities performed by individuals who collaborate toward a common goal. (True/False)
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Upward communication helps in transmitting the information and in the evaluation of activities and tasks to detect any defect in administration. (True/False)
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Lateral (horizontal) communication helps in transmitting the information and in the coordination of activities between different departments. (True/False)
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Formal communication serves personal benefits, is not controlled by top managers, and is not organized. (True/False)
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The purpose of forming teams is to accomplish tasks that are too large or complex for an individual to complete. (True/False)
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Downward communication helps in directing and control functions of management functions and transmits the objectives of the organization. (True/False)
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Receiver interprets the massage and makes an answer to the source. (True/False)
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Channel is the channel through which message will be transmitted from the source to the receiver; it may be visual or auditory. (True/False)
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Message is the information that was prepared in order to be easily received by others. (True/False)
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Study Notes
Key Responsibilities and Authority in Healthcare
- Physicians have the authority to operate instrumentation and can refer issues to maintenance if errors occur.
- The physician is responsible for preparing a written record of the treatment plan.
- The head of the department addresses problems and barriers that impact work.
- Physical therapists are responsible for maintaining patient health.
- The head of the department selects effective solutions for work-related problems.
- Physicians are allowed to adjust patient treatments based on their condition.
Principles of Coordination and Management
- Increased interdependence among departments complicates coordination tasks.
- Coordination involves achieving unity of action among interdependent activities.
- Managers should implement rules and targets as foundational techniques for coordination.
- Vision provides a future-oriented picture for the organization, guiding decisions and motivating personnel.
- Mission statements encapsulate the organization’s tasks, objectives, and core values briefly.
- Decision making involves rational choices among various alternatives, and managers bear the responsibility for these decisions.
- Generating alternatives is a fundamental step in rational decision-making.
- Decision-making includes planning implementations and establishing follow-ups.
Communication Types and Dynamics
- Programmed decisions arise in response to unique and poorly defined situations.
- Managers have the authority to require staff to participate in training.
- Verbal communication requires active listening to grasp the intended message.
- Written communication does not involve the observation of individuals for understanding.
- Nonverbal communication entails listening to fully comprehend the conveyed meaning.
- In the communication process, the sender is the individual transmitting the message, not the receiver.
- Noise refers to external disruptions that interfere with message transmission.
- The source in communication denotes the individual who possesses the information to share.
- Informal communication is based on personal relationships rather than formal hierarchical positions within the organization.
Teamwork and Information Flow
- Teamwork consists of interdependent activities where individuals collaborate towards shared objectives.
- Upward communication facilitates information transmission and task evaluation to identify administrative flaws.
- Lateral communication aids in sharing information and coordinating efforts between various departments.
- Formal communication is not primarily driven by personal benefits and is overseen by management structures.
- Team formation aims to manage tasks that are too complex for individual execution.
- Downward communication conveys directives and organizational objectives from management.
- The receiver interprets the message and responds to the sender.
- Channels are mediums through which messages travel between the source and receiver, whether visual or auditory.
- Messages are crafted to relay information in a clear manner for easy reception by others.
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Description
Test your knowledge on the authority, responsibilities, and duties of physicians, physical therapists, and department heads. Explore the roles of these healthcare professionals in treating patients and managing their responsibilities.
