Attending Skills in Counseling

False (B)

Maintain appropriate Eye contact

<p>distractions</p> Signup and view all the answers

<p>Eye Contact = Visual engagement with the client Vocal Qualities = Tone and speech rate used during conversation Verbal Tracking = Staying on the topic initiated by the client Attentive Body Language = Facial expressions and gestures that facilitate communication</p> Signup and view all the answers

<p>Social Work Student (SSW) (D)</p> Signup and view all the answers

<p>True (A)</p> Signup and view all the answers

<p>Tone or speech rate</p> Signup and view all the answers

<p>Open Questions (C)</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>Acquired Brain Injury</p> Signup and view all the answers

<p>supportive</p> Signup and view all the answers

<p>What = An example of an open question Are you feeling okay? = An example of a closed question Could you tell me more about that? = An example of an open question Did you have a good day? = An example of a closed question</p> Signup and view all the answers

<p>What would you like to achieve? (D)</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>Anger and sadness</p> Signup and view all the answers

<p>Elevated heart rate (D)</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>He might worry about her condition and it could add to his stress.</p> Signup and view all the answers

<p>going crazy</p> Signup and view all the answers

<p>There is nothing physically wrong with her. (B)</p> Signup and view all the answers

<p>Panic attacks = Mental health issues Husband's job = Financial stress Medications = Fear of weakness Burnout = Emotional exhaustion</p> Signup and view all the answers

<p>True (A)</p> Signup and view all the answers

<p>One to two times a month</p> Signup and view all the answers

<p>To facilitate client talk and encourage elaboration (A)</p> Signup and view all the answers

<p>To facilitate client exploration (D)</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>It conveys understanding and checks if the listener has accurately perceived the message.</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>non-verbal</p> Signup and view all the answers

<p>Key words from the client and a check-out for accuracy.</p> Signup and view all the answers

<p>Encouragers = Supportive verbal or non-verbal techniques to facilitate conversation Paraphrasing = Restating the essence of what the client has said in one's own words Parroting = Repeating a client's statements verbatim without modification Minimal verbals = Short verbal affirmations used to encourage client talk</p> Signup and view all the answers

<p>organizing</p> Signup and view all the answers

<p>Paraphrasing = Shortens and clarifies client comments Summarizing = Clarifies and distills information over time Check-out = Ensures accuracy of the paraphrase Feedback = Classifies statements made during the session</p> Signup and view all the answers

<p>Inadequate and overwhelmed (C)</p> Signup and view all the answers

<p>Open questions (A)</p> Signup and view all the answers

<p>True (A)</p> Signup and view all the answers

<p>False (B)</p> Signup and view all the answers

<p>Uh-huh or head nods.</p> Signup and view all the answers

<p>Classify statements as encouragers, paraphrases, summarizations, or other.</p> Signup and view all the answers

Active listening techniques used to engage with a client, including eye contact, body language, and vocal qualities.

A model for attending behaviors emphasizing body positioning (Squarely facing, Open posture, Lean, Eye Contact, Relaxed).

Maintaining appropriate eye contact to show active listening and empathy.

Questions that encourage detailed responses, allowing for more information and exploration.

Using non-verbal cues (posture, gestures) to show engagement with the client.

Concentrating on the client to minimize distractions both internal and external.

Questions that elicit short, specific answers (yes/no, or a single word).

A framework for attending behaviors: Visual/eye contact, Vocal qualities (tone, rate), Verbal tracking (staying on topic), and Attentive Body Language.

The ability to ask effective questions and use active listening to gain insight and understanding.

A real-life example of a client presenting with personality changes following an acquired brain injury.

Attending to the client's topic and staying focused on the conversation.

Practicing attending skills by simulating real-life interactions with social work principles and objectives.

A brain injury that occurs after birth, not present at birth, potentially causing various impairments.

Questions like "What are you feeling today?" or "Could you tell me more about that?"

Questions like "Are you feeling better today?" or "Did you have breakfast this morning?"

Verbal and nonverbal cues that support continued client talking.

Facilitate client talk and elaboration on topics.

Restating the client's message in your own words, highlighting key points.

Demonstrate understanding and emphasize cognitive/objective content.

Repeating the client's exact words.

Clients' feelings of worth and adequacy.

Can lead to feelings of inadequacy.

Repeating key client words to steer the conversation.

Sudden episodes of intense fear and anxiety, often accompanied by physical symptoms like rapid heart rate and shortness of breath.

Issues relating to emotional well-being and psychological stability, such as panic attacks.

The effect of workplace pressures on personal well-being, including mental health.

A husband who provides emotional support to his wife during challenging times.

A client's reluctance to take medication, often due to fear of possible negative consequences or social perception.

A communication technique focused on understanding the speaker's perspective, avoiding judgment in favour of listening to fully comprehend their views.

Not revealing the full extent of one's problems to avoid worrying others, often due to existing stress.

Bodily reactions caused by stress, anxiety, and panic attacks, such as troubled breathing or a rapid heartbeat.

To shorten and clarify client comments, reducing repetition.

Includes client's name/intro, key words, essence of their situation, and an accuracy check.

Clarifying and condensing client statements over a period of time, can begin, end, or transition topics, and include verbal and nonverbal cues.

Helps the interviewer and client organize and understand interview points, by thinking back to and capturing key issues.

SSW uses open-ended questions to delve into client concerns, mixing open & closed questions focusing on paraphrasing and encouragement; ending with a summary and accuracy check.

Observers and SSW review the statements made, assessing them as encouragers, paraphrases, summaries or other. Goal is clear communication classification.

Questions that encourage detailed and more elaborated responses in the client.

Questions that elicit specific answers or limited ranges of answers.