AT&T Technology Development Program Overview
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Questions and Answers

What is expected to significantly improve in the technology sector in the next 6-12 months?

  • Quantum computing applications
  • Blockchain technology for finance
  • Gen AI capabilities (correct)
  • Virtual reality gaming experiences

How can Gen AI potentially assist individuals in their daily tasks?

  • By simplifying complex programming languages
  • By solely performing mathematical calculations
  • By replacing all human jobs
  • By serving as a more involved assistant in planning and managing tasks (correct)

What is a common misconception about the role of AI in the workforce?

  • AI can only perform repetitive tasks
  • AI is only useful for technical roles
  • AI will fully replace manual labor jobs (correct)
  • AI will enhance the capabilities of workers

In what area of industry is Gen AI expected to bring substantial advancements?

<p>Telecommunications (C)</p> Signup and view all the answers

What functionality is Gen AI expected to enhance in the future?

<p>Planning vacations and managing finances (D)</p> Signup and view all the answers

What is a key skill that the individual claims to possess for the role?

<p>Data analysis and visualization (A)</p> Signup and view all the answers

Which skill is emphasized for conveying complex ideas to diverse demographics?

<p>Technical communication (C)</p> Signup and view all the answers

What mindset is mentioned as important for success in the program?

<p>Growth-oriented mindset (B)</p> Signup and view all the answers

Which environment is highlighted as a place where technical communication skills were developed?

<p>Diverse group settings (A)</p> Signup and view all the answers

What type of leadership skills are considered essential for this role?

<p>Strong leadership skills in a technology-focused environment (A)</p> Signup and view all the answers

Which of the following attributes is NOT mentioned as a skill brought to the table?

<p>Budget management (C)</p> Signup and view all the answers

What type of communication skills are emphasized in the context of the role?

<p>Oral, written, and visual communications (C)</p> Signup and view all the answers

Which process is NOT mentioned as a desired skill for the role?

<p>Waterfall (A)</p> Signup and view all the answers

What aspect of work style does the individual emphasize in their application?

<p>Collaborative work style (C)</p> Signup and view all the answers

Which degree does the individual mention having recently graduated with?

<p>Business Analytics &amp; Information Technology (B)</p> Signup and view all the answers

What does the individual value most about the program at AT&T?

<p>Hands-on experience and growth opportunities (C)</p> Signup and view all the answers

How does the individual want to utilize insights gained from the program?

<p>To become a better asset for their teams (B)</p> Signup and view all the answers

What qualities does the individual admire in AT&T?

<p>Reliability and customer satisfaction (C)</p> Signup and view all the answers

What does the individual believe ‘growth’ encompasses?

<p>Building lifelong relationships (B)</p> Signup and view all the answers

What does the individual express a desire to learn in the program?

<p>Technical business management (B)</p> Signup and view all the answers

What values does the individual wish to bring to AT&T?

<p>Trustworthiness and reliability (D)</p> Signup and view all the answers

What is the primary purpose of the Technology Development Program?

<p>To identify the discipline that best aligns with individual interests (B)</p> Signup and view all the answers

What skills does the program aim to develop in its participants?

<p>Technical skills and business acumen (C)</p> Signup and view all the answers

Which location is NOT one of the places where the program will be offered?

<p>Boston, MA (B)</p> Signup and view all the answers

What aspect draws the individual towards the Technical Business Management discipline?

<p>A degree in Business Analytics and Information Technology (D)</p> Signup and view all the answers

When is the Technology Development Program scheduled to start?

<p>Mid-July 2025 (C)</p> Signup and view all the answers

Which of the following best describes a reason for interest in the Technical Business Management aspect of the program?

<p>The blend of technical skills with business insights (C)</p> Signup and view all the answers

What motivates the individual to apply for the program despite being in the learning stages of software engineering?

<p>Curiosity in the software engineering route alongside a technical business background (A)</p> Signup and view all the answers

What is Ask AT&T primarily designed to do?

<p>Summarize phone calls and generate code (D)</p> Signup and view all the answers

How many tokens does Ask AT&T generate per day?

<p>Close to one billion (C)</p> Signup and view all the answers

What feature of Ask AT&T allows users to obtain insights without technical knowledge?

<p>Ask Data (B)</p> Signup and view all the answers

What is the next expected advancement in the Ask AT&T platform?

<p>Explain Data and Act on Data (B)</p> Signup and view all the answers

Which technology will enhance the accuracy of responses in Ask AT&T?

<p>Retrieval Augmented Generation (RAG) (C)</p> Signup and view all the answers

What potential role could GenAI serve in relation to fraud?

<p>Detecting fraud or scams (D)</p> Signup and view all the answers

What advanced tasks are automated assistants expected to handle in the future?

<p>More advanced tasks beyond basic functionalities (B)</p> Signup and view all the answers

Which aspect of Ask AT&T allows for easy data extraction without programmer expertise?

<p>Ask Data feature (D)</p> Signup and view all the answers

What is AT&T primarily known for in the telecommunications industry?

<p>Leadership in 5G technology (C)</p> Signup and view all the answers

Which department did Faizjilani Khan work as a National Vice President?

<p>Membership for Future Business Leaders of America (D)</p> Signup and view all the answers

What was one of the responsibilities of a Resident Assistant at Rutgers University?

<p>Overseeing a large community of residents (C)</p> Signup and view all the answers

What role did a Business Analyst Intern at USA Sport Group undertake?

<p>Analyzing data to assist in the launch of sports camp initiatives (D)</p> Signup and view all the answers

What was the outcome of the analysis conducted by the Technology Intern at Edward Jones?

<p>Improved response time and identification of concerns (A)</p> Signup and view all the answers

What kind of initiatives did Faizjilani Khan help develop as the National Vice President of Membership?

<p>Initiatives to increase membership recruitment and retention (A)</p> Signup and view all the answers

What was a significant result of the Business Analyst Intern's work at USA Sport Group?

<p>Increased customer satisfaction and operational efficiency (B)</p> Signup and view all the answers

What was NOT a responsibility of the Resident Assistant in the Rutgers University Residence Life?

<p>Developing new software solutions (D)</p> Signup and view all the answers

What approach did the Technology Intern at Edward Jones take with call inquiries?

<p>Conducting analysis of inquiries and response assessments (A)</p> Signup and view all the answers

Which company is associated with media and entertainment through WarnerMedia?

<p>AT&amp;T (D)</p> Signup and view all the answers

Flashcards

AT&T

A leading telecommunications and media company. They provide networks, internet services, 5G technology, and a range of entertainment content.

Faizjilani Khan

National Vice President of Membership for Future Business Leaders of America.

Rutgers University Residence Life

Faizjilani's role overseeing resident assistants and planning floor events.

USA Sport Group

Where Faizjilani worked as a Business Analyst Intern, analyzing data and improving business processes for sports camps.

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Edward Jones Technology Intern

A Technology Intern in the Business Solutions Division, primarily assisting the Tax Division Hotline.

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Call response assessment

Analyzing inquiries and call responses to identify recurring problems for improved support efficiency and response time.

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Collaborative work style

A work style that emphasizes teamwork, shared experiences, and diverse perspectives to achieve optimal results.

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Business Analytics & Information Technology

A degree program focusing on data analysis and technology, often applied to business problems.

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Foundational knowledge

Basic knowledge necessary to build upon or gain expertise in a specific field.

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Technical business manager in real time

A position requiring practical technical knowledge applied to business operations.

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Industry Leaders

Leading figures and professionals within a given industry.

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Learning from experienced professionals

Gaining knowledge and insights from more senior individuals in a profession.

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Creative problem-solving abilities

The capacity to generate and implement innovative solutions to challenges.

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AT&T's reliability

AT&T's reputation for dependability and consistent performance.

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Customer satisfaction

The degree to which customers are pleased with products or services.

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Fastest Internet

AT&T's reputation for high-speed internet connections.

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Lifelong relationships

Building strong and enduring connections with professionals for future collaborations.

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Technology Development Program

A program offered by AT&T to train individuals in various technical fields

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Software Engineering

A field of computer science focused on designing, developing, and testing software applications

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Technical Business Management

A field combining technical expertise with business acumen

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Data Analysis

The process of extracting insights from data

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System & DevOps Engineering

Focuses on building, maintaining, and improving computer systems.

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Full-time role

A job requiring employees works for 40 hours a week, usually on a daily/weekly basis, not part-time or temporary

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Business Analytics & Information Technology Degree

A degree focusing on data analysis, IT systems, and business applications

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Exploring a more technical role

Looking for a job with a higher emphasis on technology

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Learning-friendly environment

A supportive atmosphere where someone can learn and grow easily.

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AT&T TDP

AT&T Technology Development Program

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Graduating with a degree

The culmination of educational studies, resulting in an academic degree.

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Combining technical skills with business acumen

Using technology expertise with business insights.

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Foundational knowledge

Basic information required on a given topic, used for further learning.

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Gen AI Trends

Generative Artificial Intelligence is expected to continue improving significantly, becoming more involved in tasks and decision-making beyond basic functions.

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AI in Telecommunication

AI assistants in telecommunications are likely to evolve, assisting with more complex tasks like planning vacations and managing finances.

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AI's Complementary Role

AI complements human workers, enhancing abilities and productivity instead of directly replacing them.

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AI in Data Retrieval

AI assistants can now help individuals access data insights without programming expertise, improving data accessibility.

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Leadership Skills

The ability to guide and motivate individuals towards a common goal.

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Teamwork Skills

The ability to collaborate effectively with others to achieve shared objectives.

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Growth Mindset

A belief in one's ability to learn and improve through effort.

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Technical Communication

The ability to explain complex ideas clearly and concisely to various audiences.

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Data Analysis

The process of examining data to identify patterns, trends, and insights.

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Data Visualization

Representing data in a visual format to make it easier to understand.

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Agile

A project management methodology focused on iterative development and customer collaboration.

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Scrum

A framework for team work to manage complex projects through iterative sprints.

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DevOps

A set of practices that automate the software development lifecycle.

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Desired Skills (Role)

The necessary abilities needed for success in a particular role.

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Ask AT&T

GenAI platform used by AT&T employees to summarize calls, write code, & analyze data for better customer service.

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Ask Data

Ask AT&T feature allowing non-technical users to ask questions in natural language, translated to SQL queries for data insights.

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Explain Data

Future Ask AT&T enhancement, automatically building models to explain data trends (like sales, churn, fraud).

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Act on Data

Future Ask AT&T phase, using data insights to take actions (such as preventing fraud).

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Retrieval Augmented Generation (RAG)

Technique improving GenAI accuracy, focusing on trusted information sources to generate responses.

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GenAI

Generative Artificial Intelligence, a type of AI that can create new content like text, code, images, etc.

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Automated assistant

AI-powered tool performing tasks beyond basic commands (like math or setting timers).

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Fraud Detection

Using AI to identify fraudulent activities.

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Study Notes

AT&T Technology Development Program

  • AT&T is a leading telecommunications and media company
  • Connects people through extensive network services and digital solutions
  • Offers a range of services, including wireless and broadband internet
  • Known for its leadership in 5G technology
  • Also operates in the media and entertainment space (WarnerMedia)
  • Delivers streaming, film and digital content
  • Aims to empower businesses, enhance connectivity, and provide high-quality entertainment options globally

Faizjilani Khan

  • Future Business Leaders of America
  • National Vice President of Membership
  • Worked closely with the team, helped with logistics and automated processes
  • Developed initiatives to increase membership recruitment and retention
  • Rutgers University Residence Life, Resident Assistant

USA Sport Group

  • Business Analyst Intern
  • Analyzed data to assist in the launch of 2 different sports camp initiatives
  • Collaborated with other teams to identify business process issues and enhance them
  • Resulted in increased customer satisfaction, clients feeling pleased with issues being addressed and fixed, and increased operational efficiency with information and registration websites

Edward Jones

  • Technology Intern, Business Solutions Division
  • Worked closely with Tax Division Hotline
  • Assisted in responding to calls and answering questions

Technology Development Program Details

  • What?
    • Software Engineering
    • Technical Business Management
    • Data Analysis
    • System & DevOps Engineering
  • When?
    • Starting mid-July 2025, full-time
  • Where?
    • Atlanta, GA
    • Bothell, WA
    • Dallas, TX
    • Middletown, NJ
  • Why?
    • Degree in Business Analytics and Information Technology
    • Wants to figure out and identify the desired discipline
    • Drawn to the Technical Business Management aspect
    • Experience with coding and programming, curious about software engineering route

Candidate Motivation

  • Interested in the program due to opportunities, learning environment, and building a supportive community
  • Wants to gain valuable knowledge in the industry
  • Wants to meet like-minded individuals and develop technical skills
  • Feels this program is a perfect match
  • Wants to build foundational knowledge for future industry leadership
  • Degree in Business Analytics and Information Technology
  • Seeking a full-time role integrating technical skills with business insights
  • Value of collaborative work style and different perspectives in a collaborative environment

Interview Questions and Answers

  • Why are you interested in this program?
    • Emphasis on opportunities, technical skills, building a supportive community, working with industry leaders.
    • Highlights the program's ability to provide hands-on experience.
  • What skills can you bring?
    • Leadership experience, teamwork, a positive growth mindset and technical communication skills.
    • Experience with various demographics, explaining complex information simply, data analysis, and positive attitude.
  • What are some trends in technology?
    • GenAI is being used extensively, particularly in telecommunications
    • Automation of tasks, sophisticated assistants.
    • Focus on the use of AI and how it is complementary to existing work roles

Additional Information

  • AT&T is focused on technology improvements and customer satisfaction
  • They use AI to summarize phone calls, write code, process customer queries.
  • There are advancements in AI-powered assistants for tasks like customer service, data interpretation, and even more complex actions, such as planning vacations.
  • Retrieval Augmented Generation (RAG) helps in generating more accurate responses by focusing on trusted sources, improving accuracy.
  • Interview questions focus on desired skills, behaviors, and motivations for the program.

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Related Documents

AT&T Technology Development Program Interview Guide PDF

Description

Explore the key aspects of AT&T's Technology Development Program, which connects people through extensive network services and innovative digital solutions. Learn about their leadership in 5G, media operations, and efforts to empower businesses globally. This quiz also highlights the contributions of Faizjilani Khan in the Future Business Leaders of America and initiatives in sports camp analysis.

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