ATM/Internet/Mobile Banking Request Form

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Questions and Answers

What is required to apply for mobile banking services?

Internet banking (correct)

Instant ATM card

Mother's maiden name

ATM card PIN request

Which of the following is a mandatory field in the application form?

Date of birth

Mother's maiden name

Email ID

Mobile number (correct)

What does the abbreviation CIF stand for in the context of this form?

Credit Information Format

Cash In Facility

Centralized Identification Function

Customer Identification File (correct)

Which option does NOT describe a request type on the form?

SMS request tracking Signup and view all the answers

What information is requested for identity verification?

PAN Number Signup and view all the answers

Which option indicates that the ATM card is not needed?

Not Needed Signup and view all the answers

What does the declaration section of the form signify?

Confirmation that information provided is correct Signup and view all the answers

What is the maximum number of characters allowed for the name printed on the ATM card?

21 characters Signup and view all the answers

Who bears the liability for unauthorized use of the Card?

The Cardholder Signup and view all the answers

What should a Cardholder do immediately after losing their Card?

Block the Card through available channels Signup and view all the answers

What happens if DOP determines that the required security steps for the Card were not followed?

Cardholder bears financial liability on the lost Card Signup and view all the answers

How are transaction records generated by an ATM binding on the Cardholder?

They are binding unless verified otherwise Signup and view all the answers

What must a Cardholder do to close their designated account?

Submit an application in writing and surrender the Card Signup and view all the answers

What is the renewal policy for the Card upon expiry?

DOP will automatically renew the card, free of cost Signup and view all the answers

What will happen to the Cardholder's account if they make transactions at non-DOP ATMs beyond permissible limits?

Additional charges will be debited from the account Signup and view all the answers

When is the Card valid until?

The last day of the month of expiry Signup and view all the answers

What is the responsibility of the Cardholder regarding the misuse of their PIN/OTP?

The Cardholder must ensure their PIN/OTP remains confidential. Signup and view all the answers

What does the acronym DOP stand for in this context?

Department of Posts Signup and view all the answers

What action can DOP take regarding the ATM card?

DOP can cancel the card without providing a reason. Signup and view all the answers

Which statement is true regarding the DOP ATM Card?

The card must be returned to DOP upon request. Signup and view all the answers

What happens if a Cardholder fails to maintain sufficient funds in their account?

They may face issues with making withdrawals. Signup and view all the answers

What should the Cardholder do with the PIN/OTP to help protect it?

Not record it in any form. Signup and view all the answers

Which of these responsibilities does NOT belong to the Cardholder?

Recovering funds for unauthorized transactions. Signup and view all the answers

What does the Cardholder agree to regarding transactions executed online?

They accept that transactions are binding once executed. Signup and view all the answers

What happens to the annual fee for the Card after it is debited?

It is non-refundable. Signup and view all the answers

What is required of a Cardholder regarding the designated account?

They must maintain a minimum balance as stipulated by DOP. Signup and view all the answers

Under what condition can the use of the Card be terminated without notice?

Upon the death of the cardholder. Signup and view all the answers

What responsibility does the Cardholder have regarding cash withdrawals from an ATM?

They must ensure a sufficient balance is available. Signup and view all the answers

What right does DOP have concerning the Card applications?

DOP can refuse any application without providing a reason. Signup and view all the answers

What may DOP do if the cardholder becomes bankrupt?

Terminate the use of the Card without notice. Signup and view all the answers

What can DOP do regarding the facilities associated with the Card?

They can introduce new facilities or remove existing ones. Signup and view all the answers

What must happen to the Card if DOP requests its surrender?

The cardholder must comply with the request. Signup and view all the answers

Study Notes

ATM/Internet/Mobile/SMS Banking Request Form

Form used for requesting ATM card, internet banking, mobile banking, or SMS banking services from a Post Office.
Form must be filled out completely and legibly in block letters.
Applicant's name (first, middle, last) is required.
Applicant can request a new ATM card, replacement card, or personalized card.
Options for linking secondary accounts, ATM card PINs, and internet/mobile banking are available.
Date of birth, mobile number, email, and PAN number are required.
Mother's maiden name is needed.
Request type (instant ATM, replacement, etc.) should be specified.
Name to appear on the card should be accurately listed.
For closing accounts, provide the last 4 digits of the card number.
Internet banking is mandatory for mobile banking services.
Signature of applicant is necessary.
KYC verification (customer identity verification) is required.

Terms and Conditions (ATM card)

ATM card belongs to the Post Office (DOP).
DOP can cancel the card without notice.
The card is non-transferable.
Cardholder is responsible for PIN/OTP security.
DOP is not liable for unauthorized use of the card.
Cardholder is responsible for the card's security.
Lost or stolen cards result in financial liability for the holder.
DOP has the power to debit the account for withdrawals.
Service charges may be applied and are listed on the website (www.indiapost.gov.in).
Transaction records are binding on the cardholder.
Accounts can be closed by submitting a written request and returning the card.
Validity and renewal terms are listed on the card.
Toll-free help line available (1800-425-2440).
Transaction charges apply for ATM use at non-DOP ATMs.
Annual card fees are non-refundable.
Minimum account balance may be required.
DOP can change terms and conditions.
Card usage may be terminated under specific circumstances (death, bankruptcy).
ATMs are for withdrawing cash from the existing account balance.

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Description

This quiz covers the details and requirements for requesting various banking services including ATM cards, internet banking, and mobile banking. It outlines important information such as required personal details, types of requests, and KYC verification. Understanding this form is essential for efficient banking service applications.