Assessing Internal Environment of the Firm
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Questions and Answers

Which of the following is NOT classified as a tangible resource?

  • Plant and facilities
  • Cash and cash equivalents
  • Machinery and equipment
  • Trade secrets (correct)
  • What is the primary benefit of using value-chain analysis in a firm?

  • To investigate relationships among internal activities (correct)
  • To assess market trends and external competition
  • To conduct SWOT analysis effectively
  • To compare performance across different firms
  • Which type of analysis integrates both internal company phenomena and the external competitive environment?

  • Porter's Five Forces analysis
  • Financial ratio analysis
  • Resource-based view analysis (correct)
  • Value-chain analysis
  • What is an example of an organizational resource?

    <p>Effective planning processes</p> Signup and view all the answers

    How can financial ratio analysis be described?

    <p>A tool with inherent limitations for comparisons</p> Signup and view all the answers

    What role does the balanced scorecard play in a firm?

    <p>It recognizes the interests of various stakeholders</p> Signup and view all the answers

    Which of the following is classified as a financial asset?

    <p>Cash and cash equivalents</p> Signup and view all the answers

    What type of resource encompasses the trust, experience, and capabilities of employees in a firm?

    <p>Intangible resources</p> Signup and view all the answers

    Which of the following best defines organizational capabilities?

    <p>The ability to combine tangible and intangible resources</p> Signup and view all the answers

    Which of the following is NOT one of the attributes of strategic resources?

    <p>Easily replicable</p> Signup and view all the answers

    What type of intangible resource is characterized by brand names and product quality reputation?

    <p>Reputation resources</p> Signup and view all the answers

    Which capability is essential for product development in firms?

    <p>Innovation processes</p> Signup and view all the answers

    Why are intangible resources particularly challenging for competitors to imitate?

    <p>They are embedded in unique routines</p> Signup and view all the answers

    How are innovation capabilities categorized within firm resources?

    <p>As intangible resources</p> Signup and view all the answers

    Which of the following best describes a firm’s ability to hire, motivate, and retain human capital?

    <p>Organizational capability</p> Signup and view all the answers

    What is meant by 'path dependency' in the context of inimitability?

    <p>The unique historical sequence that makes duplicating a resource difficult.</p> Signup and view all the answers

    Which of the following describes a resource or capability that can lead to sustainable competitive advantage?

    <p>Valuable, Rare, Difficult to Imitate, and Difficult to Substitute.</p> Signup and view all the answers

    What does 'causal ambiguity' refer to?

    <p>The uncertainty about the factors that led to the creation of a resource.</p> Signup and view all the answers

    Which of the following is NOT a source of inimitability?

    <p>Standardization of processes.</p> Signup and view all the answers

    According to the criteria for sustainable competitive advantage, a resource that is valuable yet cannot be easily imitated or substituted provides what kind of advantage?

    <p>Sustainable competitive advantage.</p> Signup and view all the answers

    What are resources resulting from social interactions referred to as?

    <p>Social complexity.</p> Signup and view all the answers

    Which of the following represents a competitive disadvantage?

    <p>Resources that are not valuable, not rare, and easily substituted.</p> Signup and view all the answers

    What is the implication of having a resource that is valuable, rare, and difficult to substitute?

    <p>It secures a sustainable competitive advantage.</p> Signup and view all the answers

    Which of the following is NOT a primary activity in the value chain?

    <p>Technology development</p> Signup and view all the answers

    What is one of the main purposes of inbound logistics in the value chain?

    <p>Receiving and storing inputs for production</p> Signup and view all the answers

    Which factor is NOT relevant when considering outbound logistics?

    <p>Efficient plant operations</p> Signup and view all the answers

    Which activity is included in the operations component of the value chain?

    <p>Machining and assembly</p> Signup and view all the answers

    Which of the following is a support activity in the value chain?

    <p>Procurement</p> Signup and view all the answers

    What primary consideration is associated with operations in the value chain?

    <p>Quality control testing</p> Signup and view all the answers

    Which of the following activities would NOT be considered part of outbound logistics?

    <p>Delivering products to suppliers</p> Signup and view all the answers

    What is a key concern in the inbound logistics process?

    <p>Location of distribution facilities</p> Signup and view all the answers

    What is the primary focus of value-chain analysis?

    <p>Analyzing relationships among value-creating activities</p> Signup and view all the answers

    Which of the following best describes 'strategic objectives' in the context of strategic management?

    <p>Specific, measurable targets that guide the firm's operations</p> Signup and view all the answers

    Which activities are included in the support activities of a firm's value chain?

    <p>Human resource management and technology development</p> Signup and view all the answers

    What is a crucial aspect of the resource-based view of the firm?

    <p>Identifying and utilizing internal resources for competitive advantage</p> Signup and view all the answers

    Which of the following is NOT a component of the balanced scorecard?

    <p>Supply chain perspective</p> Signup and view all the answers

    In order to attain competitive advantages, what must a firm effectively manage?

    <p>Resources and capabilities within the firm</p> Signup and view all the answers

    What is the significance of understanding the costs of production relative to value creation?

    <p>It helps in pricing products competitively in the market.</p> Signup and view all the answers

    What does the concept of 'value' refer to in the context of a firm’s offerings?

    <p>The perceived worth by customers against the price paid</p> Signup and view all the answers

    What is a crucial factor for effective collaboration between R&D and other departments?

    <p>Collaborative relationships</p> Signup and view all the answers

    Which of the following is NOT a component of human resource management?

    <p>Product design</p> Signup and view all the answers

    What role do effective information technology systems play in general administration?

    <p>Coordinate and integrate value-creating activities</p> Signup and view all the answers

    Why is anticipating key environmental trends important for top management?

    <p>To create strong values and culture</p> Signup and view all the answers

    What is a primary benefit of creating individualized products in the value chain?

    <p>Enhanced customer engagement</p> Signup and view all the answers

    Which aspect is critical for maintaining quality relations with trade unions?

    <p>Regular communication and transparency</p> Signup and view all the answers

    What is a key feature of excellent professional qualifications of personnel?

    <p>Continuous professional development</p> Signup and view all the answers

    What is an important consideration when looking at interrelationships among value-chain activities?

    <p>Integrating customers into the value chain</p> Signup and view all the answers

    What is a key factor to consider in effective inbound logistics?

    <p>Minimizing shipping costs by grouping goods</p> Signup and view all the answers

    Which of the following activities is part of the Service primary activity?

    <p>Installation &amp; repair</p> Signup and view all the answers

    What does procurement primarily focus on?

    <p>Purchasing inputs for the value chain</p> Signup and view all the answers

    Which factor is important in the marketing & sales activities?

    <p>Innovative approaches to promotion</p> Signup and view all the answers

    Which aspect is NOT a part of the Technology Development support activity?

    <p>Training service personnel</p> Signup and view all the answers

    What is a critical factor for optimizing procurement processes?

    <p>Speed and quality of inputs</p> Signup and view all the answers

    What should be considered to enhance service delivery?

    <p>Quick response to customer needs</p> Signup and view all the answers

    What is an important consideration for channel selection in marketing?

    <p>Identification of customer segments</p> Signup and view all the answers

    What is the primary benefit of using a deposit/refund system for raw materials?

    <p>It incentivizes the recycling of used products and materials.</p> Signup and view all the answers

    How does the pollution permit trading system determine the quantity of pollution allowed?

    <p>By allowing the market to establish the price based on supply and demand.</p> Signup and view all the answers

    What does a cap-and-trade system involve?

    <p>Issuance of a fixed number of pollution permits that can be traded.</p> Signup and view all the answers

    What is one potential economic impact of charging a deposit on raw materials?

    <p>It could result in price declines for virgin raw materials.</p> Signup and view all the answers

    Which of the following best describes the concept of internalizing externalities in environmental economics?

    <p>Incorporating environmental costs into market prices.</p> Signup and view all the answers

    How might a firm benefit from being classified as a low-cost polluter within a trading system?

    <p>It may sell excess pollution permits to high-cost polluters for revenue.</p> Signup and view all the answers

    What is the marginal social cost when discussing pollution abatement?

    <p>The total cost imposed on society from pollution, including health impacts.</p> Signup and view all the answers

    Which aspect is critical for ensuring pollution compliance in the permit trading system?

    <p>Establishing a sufficient cap on pollution levels.</p> Signup and view all the answers

    What is the primary goal of a Pigouvian subsidy for scrubbers?

    <p>To increase the demand for scrubbers to a socially desirable level</p> Signup and view all the answers

    Why might polluters lack incentive to seek alternative pollution abatement methods under a subsidy system?

    <p>Dependence on government financial support</p> Signup and view all the answers

    How can the concept of Marginal Environmental Benefit (MEB) influence the effectiveness of pollution control measures?

    <p>By enhancing the value derived from environmentally beneficial actions</p> Signup and view all the answers

    What is a primary challenge in implementing a Deposit/Refund System for pollution control?

    <p>Difficulty in determining refund amounts</p> Signup and view all the answers

    What is a significant concern related to the funding of Pigouvian subsidies?

    <p>The source of funds, often requiring increased taxes</p> Signup and view all the answers

    What is the effect of a Pigouvian subsidy on the price firms ultimately pay for scrubbers?

    <p>Firms effectively pay a reduced price after subsidy compensation</p> Signup and view all the answers

    What is a key advantage of using a Deposit/Refund System in pollution control?

    <p>It provides an upfront financial incentive to avoid pollution</p> Signup and view all the answers

    How is Marginal Social Benefit (MSB) derived in the context of pollution control?

    <p>By adding Marginal Private Benefit (MPB) to Marginal Environmental Benefit (MEB)</p> Signup and view all the answers

    What is the primary objective of a deposit/refund system in the context of waste disposal?

    <p>To internalize the external costs associated with pollution.</p> Signup and view all the answers

    Which factor represents the distance between marginal private cost and marginal social cost in the context of improper waste disposal?

    <p>MECIW</p> Signup and view all the answers

    At what point does the government aim to achieve efficiency in waste disposal?

    <p>At the intersection of MPBIW and MSCIW.</p> Signup and view all the answers

    What does the upward slope of the MPCIW line represent?

    <p>The savings realized by polluters from improper disposal.</p> Signup and view all the answers

    What impact does increasing improper waste disposal have on monitoring costs?

    <p>Monitoring costs increase due to the need for more oversight.</p> Signup and view all the answers

    What happens to the cost of proper waste disposal as companies move toward more proper practices?

    <p>The cost increases because enforcement becomes stricter.</p> Signup and view all the answers

    How does a deposit/refund system directly encourage pollution reduction among potential polluters?

    <p>It provides financial rewards for reduced improper disposal.</p> Signup and view all the answers

    What is a crucial aspect of assessing the model of deposit/refund systems?

    <p>It effectively promotes compliance among potential polluters.</p> Signup and view all the answers

    If MSC = 40.0 + 0.25Q and MPC = 40.0 + 0.14Q, what is the nature of the externality when MEC = 40.0 + 0.36Q?

    <p>The externality is negative.</p> Signup and view all the answers

    What characterizes a public good?

    <p>It has nonrivalry in consumption.</p> Signup and view all the answers

    If property rights for resources are shared, what are these resources called?

    <p>Common property resources.</p> Signup and view all the answers

    Which statement is true regarding positive externalities?

    <p>They generate benefits for individuals not directly involved in the transaction.</p> Signup and view all the answers

    If a good has the characteristic of nonrivalness, what does this imply?

    <p>The good's benefits can be enjoyed by multiple individuals simultaneously.</p> Signup and view all the answers

    Under what condition will bargaining continue when property rights are held by the producer of an externality-generating good?

    <p>MEC &gt; ñ &gt; MPC.</p> Signup and view all the answers

    What is an efficient output level in the production model MSC = 10 + 0.5Q and MSB = 30 - 0.3Q?

    <p>QE = 25.</p> Signup and view all the answers

    What is indicated by a socially efficient price for a product based on demand and marginal cost?

    <p>It reflects a balance between demand and supply without externalities.</p> Signup and view all the answers

    What is the total private cost of producing refined oil when Q* units are produced?

    <p>Area A</p> Signup and view all the answers

    Which of the following statements about negative externalities is true?

    <p>MSC exceeds MSB at the competitive output level.</p> Signup and view all the answers

    What is the optimal condition for setting an abatement standard based on allocative efficiency?

    <p>Where the MSB of abatement equals the sum of marginal abatement costs.</p> Signup and view all the answers

    According to marginal abatement costs provided, how should abatement be allocated between two firms for cost-effectiveness?

    <p>Firm Y should do more abating while Firm X does less.</p> Signup and view all the answers

    What is the definition of the marginal social benefit (MSB) of abatement?

    <p>The additional benefits to society resulting from reduced pollution.</p> Signup and view all the answers

    In which situation will the competitive equilibrium not achieve allocative efficiency?

    <p>When negative externalities are present.</p> Signup and view all the answers

    What happens to the resources allocated to production in the presence of a negative externality?

    <p>There is an overallocation of resources to production.</p> Signup and view all the answers

    Which of the following can result from setting a uniform abatement standard for firms with different marginal abatement costs?

    <p>A higher total cost of abatement for society.</p> Signup and view all the answers

    Which of the following standards stipulates the type of abatement control that must be used by all regulated polluting sources?

    <p>Technology-based standards</p> Signup and view all the answers

    What is the total abatement cost for firm Y if the combined abatement standard is 40 units and a uniform standard is applied?

    <p>$12</p> Signup and view all the answers

    What results when the sum of all polluters' Marginal Abatement Costs (MACs) equals the marginal social cost (MSC) of abatement?

    <p>The efficiency of pollution control is maximized</p> Signup and view all the answers

    If the government assigns a uniform abatement standard of A1 = A2 = 10, what will be Polluter 1's marginal cost of abatement?

    <p>$50</p> Signup and view all the answers

    What is the status of the marginal cost of enforcement (MCE) in relation to the MAC market?

    <p>It must be added vertically to derive MSC</p> Signup and view all the answers

    Under a uniform abatement standard, which statement about firms' marginal abatement cost levels is accurate?

    <p>Different firms may have different MAC levels despite the same standards</p> Signup and view all the answers

    In the context of pollution abatement, what does a marginal social cost (MSC) imply?

    <p>It incorporates the MCE and reflects overall social impacts</p> Signup and view all the answers

    Which of the following statements about air pollution sources is true?

    <p>Refineries can be linked to air pollution in specific areas</p> Signup and view all the answers

    What term describes the concern for managing natural resources to ensure their quality and abundance for future generations?

    <p>Sustainable development</p> Signup and view all the answers

    Which process does NOT contribute to the flow of residuals back to nature?

    <p>Retention</p> Signup and view all the answers

    Which statement is true regarding the effects of warmer temperatures in the Gulf of Mexico during the 2010 oil spill?

    <p>They increased the magnitude of the damage.</p> Signup and view all the answers

    The concept of consumer surplus refers to which of the following?

    <p>The extra benefit consumers receive beyond the price they pay</p> Signup and view all the answers

    If the quantity supplied of oil is given by the equation QS = 25 + 10P, and the quantity demanded is QD = 925 - 5P, what happens when the price is set to $90?

    <p>Surplus of 450 barrels</p> Signup and view all the answers

    Under which condition do perfectly competitive firms maximize profit?

    <p>When price equals marginal cost</p> Signup and view all the answers

    In defining environmental quality as a relevant market, market failure occurs due to which of the following?

    <p>Negative externalities</p> Signup and view all the answers

    Study Notes

    Value-Chain Analysis

    • Investigates relationships among firm activities and connections with customers and suppliers to enhance value creation.
    • Comprises primary activities (directly involved in creating value) and support activities (assist and enhance primary activities).

    Resource-Based View of the Firm (RBV)

    • Integrates internal and external analysis of company and industry.
    • Acknowledges resources as key to achieving competitive advantage.
    • Competitive advantage arises when resources are valuable, rare, hard to imitate, and difficult to substitute.

    Types of Tangible Firm Resources

    • Physical Assets: Involves facilities, locations, machinery, and equipment.
    • Financial Assets: Includes cash, borrowing capacity, and equity raising capability.
    • Technological Resources: Comprises trade secrets, patents, copyrights, trademarks, and innovative production processes.
    • Organizational Resources: Relates to effective planning processes and control systems.

    Types of Intangible Firm Resources

    • Human Resources: Focuses on trust, employee experience, and managerial skills.
    • Innovation Resources: Encompasses technical expertise, innovative capabilities, and scientific knowledge.
    • Reputation Resources: Concerns brand strength, fairness with suppliers, and reliability with customers.

    Organizational Capabilities

    • Skills that facilitate the transformation of inputs into outputs.
    • Involves the ability to combine tangible and intangible resources to achieve goals.
    • Key areas include customer service, product development, manufacturing flexibility, and human capital management.

    Criteria for Sustainable Competitive Advantage

    • Valuable: Resources must be effective for strategy formulation.
    • Rare: Should be uncommon among competitors.
    • Difficult to Imitate: Uniqueness or complexity should prevent competitors from copying.
    • Difficult to Substitute: No equivalent alternatives should exist.

    Sources of Inimitability

    • Physical Uniqueness: Exceptional resources like unique locations or patents.
    • Path Dependency: The historical context makes duplication challenging, e.g., market positions established over time.
    • Causal Ambiguity: Hard to understand the origins or reproduction of certain resources, such as innovative capabilities.
    • Social Complexity: Resources born from interpersonal relationships and cultural dynamics.

    Implications for Competitive Advantage

    • Resources that meet all four criteria can lead to sustainable competitive advantage.
    • Resource advantages may determine whether firms enjoy competitive parity, temporary advantage, or competitive disadvantage.

    Generation and Distribution of Profits

    • Employees and managers' ability to secure a higher share of profits is influenced by various factors, which must be strategically managed to align with firm objectives.

    Strategic Management Process

    • The Strategic Management Process involves analyzing strategic goals like vision, mission, and objectives, as well as internal and external environments.
    • Making decisions about which industries to compete in and how to compete, formulating and then implementing strategies.
    • Allocating resources, and designing the organization to achieve those strategies.

    Value-Chain Analysis

    • Value chain analysis examines the sequential process of value-creating activities, identifying how value is created both within the organization and for other organizations in the supply chain.
    • The value received must exceed the costs of production.

    Primary Activities

    • Primary activities directly contribute to the creation, sale, and transfer of the product or service.
    • Includes: inbound logistics, operations, outbound logistics, marketing & sales, and service.

    Support Activities

    • Support activities add value directly or through relationships with primary activities and other support activities.
    • Includes: procurement, technology development, human resource management, and general administration.

    Inbound Logistics

    • Inbound logistics focus on receiving, storing, and distributing inputs for production.
    • Factors to consider include: location of distribution facilities, warehouse layout, and effective material handling.

    Operations

    • Operations involve transforming inputs into the final product form.
    • Key factors include: efficient plant operations & layout, incorporation of appropriate process technology, and ensuring quality control.

    Outbound Logistics

    • Outbound logistics involve collecting, storing, and distributing the product to buyers.
    • Focuses on: effective shipping processes, minimizing shipping costs, and streamlined order processing.

    Marketing and Sales

    • Marketing and sales activities involve promoting products and services to end users.
    • Important factors include: innovative promotional strategies, effective sales force management, pricing strategies, and customer segment identification.

    Service

    • Service activities enhance or maintain the value of the product.
    • Features: quick response to customer needs, quality service personnel, and ongoing training.

    Procurement

    • Procurement involves purchasing inputs used in the value chain.
    • Key focuses include: optimizing quality and speed, minimizing costs, developing strong supplier relationships, and analyzing alternative sources for inputs.

    Technology Development

    • Technology development involves: effective R&D for process & product initiatives, collaboration across departments, utilizing state-of-the-art facilities, and having qualified personnel.

    Human Resource Management

    • Human resource management involves recruitment, hiring, training and development, and compensation of all employees.
    • Focuses on: effective employee retention, quality relations with trade unions, and employee motivation through reward and incentive programs.

    General Administration

    • General administration includes: effective planning systems, strong relationships with stakeholders, efficient information technology, and anticipating key environmental trends.

    Interrelationships Among Value-Chain Activities

    • Managers must consider the relationships among activities within the firm and with stakeholders like customers and suppliers.
    • Integrating customers into the value chain can lead to individualized products and innovative ideas for products and services.

    Deposit/Refund Systems

    • This approach forces polluters to consider the cost of improper waste disposal, including both private and external costs
    • Marginal Private Cost (MPC) -- Cost of improper waste disposal borne by the polluter
    • Marginal External Cost (MEC) -- Cost of government monitoring and correcting improper waste disposals
    • In this model, the efficient outcome occurs when the level of improper waste disposal aligns with the intersection of the Marginal Private Benefit of Improper Waste (MPBIW) and the Marginal Social Cost of Improper Waste (MSCIW) lines
    • The government can use a refundable deposit system to incentivize polluters to reduce improper waste disposal to the efficient level -- the deposit amount would be equal to the difference between the MPCIW and MSCIW at the efficient level
    • This approach is effective in deterring pollution due to the financial incentive to reduce improper waste disposal

    Assessing the Model

    • Deposit/Refund systems face challenges related to measuring the Marginal External Benefit (MEB) of pollution abatement
    • Subsidies from the government may discourage polluters from seeking more cost-effective methods of pollution abatement
    • This approach requires government funding, which could be obtained through taxes, leading to redistribution of wealth from taxpayers to polluters

    Pollution Permit Trading Systems

    • This approach avoids taxes and subsidies by directly regulating the allowable level of pollution
    • Pollution Credits are earned by polluters that emit below a set standard
    • Pollution Allowances are permits granting the right to release a specific amount of pollution
    • Both credits and allowances are tradable, allowing polluters to buy and sell them based on their abatement technologies and costs
    • This approach is also known as the cap-and-trade system, where a cap is set on the total allowable pollution and permits are issued accordingly

    Structure of a Pollution Permit Trading System

    • Key Components:
      • Issuance of a fixed number of pollution permits within a region
      • Provision for trading these permits among polluters in that region

    Modeling a Pollution Permit System for Multiple Polluters

    • Low-cost polluters will sell their permits to high-cost polluters, as they can reduce their emissions more cost-effectively
    • This leads to a more efficient allocation of pollution abatement resources

    Chapter 01

    • Managing natural resources for future generations is called sustainable development.
    • Warmer temperatures in the Gulf of Mexico may have increased the damage from the 2010 oil spill.
    • Runoff from urban streets is an example of nonpoint source pollution.
    • The second law of thermodynamics states that nature’s capacity to convert matter and energy is limited.

    Chapter 02

    • The equilibrium price in the market for bottled water is $2 given the market supply is QS = 14 + 20P and the market demand is QD = 74 – 10P.
    • The triangular area under a linear demand curve and above the effective price is called consumer surplus.
    • The demand faced by the perfectly competitive firm is perfectly elastic.
    • When the price of oil is $90, the amount of surplus will be 450 barrels.
    • A perfectly competitive firm maximizes profit where P = MC.

    Chapter 3

    • If we define the relevant market as “environmental quality,” then the market failure is due to the presence of a negative externality .
    • The Coase Theorem assumes that transactions are costless and damages are accessible and measurable.
    • If property rights for resources are shared, those resources are called common property resources.
    • Environmental pollution can be characterized as a market failure.
    • A public good is characterized as possessing either nonrivalry in consumption or nonexcludable benefits.
    • If a good has the characteristic of nonrivalness, it means that it is impossible to prevent others from sharing the benefits of consumption.
    • If a good has the characteristic of nonexcludability, it means that it is impossible to prevent others from sharing the benefits of consumption.
    • If property rights are held by the producer of an externality-generating good, then bargaining will continue as long as MEC > ñ > Mð, where ñ represents the payment offered to the producer not to pollute.
    • In the presence of a negative externality, there is an overallocation of resources to production, the competitive equilibrium will not achieve an allocatively efficient solution, and MSC exceeds MSB at the competitive output level.

    Chapter 4

    • The cost-effectiveness criterion states that all polluting sources would abate pollution up to the point where their individual abatement levels were equal.
    • According to the criteria of allocative efficiency, an abatement standard is set optimally if it is set where the MSB of abatement is equal to (MACmkt + MCE).
    • The marginal social benefit (MSB) of abatement represents the additional gains to society from reducing pollution, the reduction in damages from abatement, and society's demand for abatement or environmental quality.
    • The government standard that stipulates the type of abatement control that must be used by all regulated polluting sources is called a technology-based standard.
    • The sum of all polluters’ MACs equals the marginal social cost (MSC) of abatement.
    • The marginal cost of enforcement (MCE) must be added vertically to the MACmkt to derive the marginal social cost (MSC) of abatement function.

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    Description

    This quiz focuses on understanding the internal environment of a firm through value-chain analysis. It explores how managers can create value by investigating relationships among various activities, including primary and support functions. Additionally, it delves into the resource-based view of the firm.

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