Interpersonal Effectiveness Skills - VIDEO 10

Which of the following is NOT a step in the DEAR MAN interpersonal skill set?

What is the purpose of using the DEAR MAN skill set?

Why is it important to describe the current situation using just the facts when using the DEAR MAN skill set?

What is the importance of appearing confident when using the DEAR MAN skill set?

What is the purpose of reinforcing the other person ahead of time when using the DEAR MAN skill set?

When should you use the DEAR MAN skill set?

What is the importance of rehearsing the DEAR MAN skill set ahead of time?

What is the purpose of negotiating when using the DEAR MAN skill set?

What is the first step in the DEAR MAN skill set?

What is the second step in the DEAR MAN skill set?

What is the third step in the DEAR MAN skill set?

What is the fourth step in the DEAR MAN skill set?

Using the DEAR MAN interpersonal skill set

DEAR MAN is an assertiveness training model used to help people ask for things in a way that is more likely to get a positive response.
It involves several steps: Describe, Express, Assert, Reinforce, Stay mindful, Appear confident, and Negotiate.
Describing the current situation using just the facts helps orient the person to what you're reacting to and avoid making them feel defensive.
Next, expressing your personal reaction helps the person understand why you're making the request.
Asserting your request by clearly asking for what you want is important, and it should be clear, concise, and specific.
Reinforcing or rewarding the other person ahead of time by explaining what they could gain by giving you what you want is important.
Staying mindful of your goal in the situation is crucial, and if needed, you can express your opinion or reassert your request again and again.
Appearing confident with your voice and body posture is important to convey that you know what you want and you're deserving of it too.
Negotiating is important if you need to be willing to give to get. This may involve reducing your request or offering another solution to the problem.
DEAR MAN can also be used to say no to a request, using the same steps.
Practicing writing your DEAR MAN out ahead of time and rehearsing in front of a mirror or another person can help.
The skill set works best when practiced and can be used in various situations, from asking for a raise to saying no to a request.

Test your knowledge of the DEAR MAN assertiveness training model used to improve communication and request-making skills. Learn about the steps involved, such as Describing, Expressing, Asserting, Reinforcing, Staying mindful, Appearing confident, and Negotiating.