17 Questions
What is an essential rule in an EPC diagram regarding the sequence of events and activities?
Each path in the process must have a strictly sequential order of events and activities.
What is the primary difference between an event and an activity in an EPC diagram?
An event triggers an activity, while an activity causes an event.
What symbol is used to denote parallel paths in an EPC diagram?
- (AND) symbol
According to the rules of ARIS EPC, what must a process end with?
At least one event
What is the purpose of using the XOR symbol in an EPC diagram?
To indicate an alternative path
What is the purpose of using the OR symbol in an EPC diagram?
To indicate an alternative path
What is the primary function of a Primary Process in an organization?
To serve external customers
What is the main advantage of using EPC for business process modelling?
It helps to understand the business process with logical operators
In an EPC diagram, what is the difference between an event and an activity?
An event is an occurrence, while an activity is a task that needs to be done
What is the role of a Secondary Process in an organization?
To support primary processes
What is the purpose of process orientation in an organization?
To enhance awareness of customers and business results
What is a key characteristic of a Business Process?
It is a set of steps that create a defined and measurable value
What is the primary focus of business process management?
Analysing and continually optimizing a business process from end to end
What is a business process defined as?
A chain of activities governed by defined rules to fulfill a business task
Which of the following is NOT a key aspect of business process management?
Designing a new business process
What is the ultimate goal of a business process?
To create value for the enterprise
What is the starting point of designing enterprise architecture?
Business process
Study Notes
Business Process Modelling
- A business process is a sequence of steps that transforms inputs into outputs, governed by defined rules to fulfill a business task.
- It is a set of logically connected activities aimed at creating value for the enterprise.
Business Process Management (BPM)
- BPM focuses on improving a business process from end to end by analysing, modelling, executing, monitoring, and continually optimizing it.
Rules of ARIS EPC Diagram
- A process must start with at least one event.
- A process must end with at least one final event.
- Each path must have a strictly sequential series of events and activities, with no two connecting activities or events.
- Path branching or merging must be indicated by rule symbols (AND, OR, XOR).
AND Operator
- Used for parallel paths: two events lead to an activity being done in parallel.
OR Operator
- Used for alternative paths: either event can trigger an activity.
- Event causes either activity 1 or 2 to be done.
XOR Operator
- Used when the process can go to/from one of the branching paths: either event 1 or 2 causes an activity to be done.
Business Process Features
- Uses input information and/or goods from other processes, suppliers, or customers.
- Includes a set of steps that can be sub-processes.
- Produces a product/service-information for a customer (internal or external).
- Creates a defined and measurable value for which the customer is willing to pay.
- Requires resources (human, material, information, or IT systems).
- Is governed and controlled by decisions.
Business Process Orientation
- Awareness of customers and business results delivered to customers.
- Awareness of overall business goals and mission.
- Reduction of departmental egoisms.
- Enhanced creativity, liability, and productivity of employees.
- Entrepreneurial behavior of employees.
Process Anatomy
- Primary Process: "doing the business" (serves external customers).
- Secondary Process (Service Process): "support primary process" (serves internal customers).
Business Process Modelling Language
- UML's activity diagram
- BPMN
- EPC (Event-driven Process Chain)
Why EPC?
- Helps understand business processes with logical operators.
- Often used to configure ERP systems for process improvement.
Event vs Activity
- Event: an occurrence, something that happens.
- Activity: something done as an action or movement, performed by a single person at a definite place in a limited time.
Test your knowledge of ARIS EPC diagram rules, including process structure, event sequencing, and path branching. Learn about the essential guidelines for creating effective EPC diagrams. Understand the strict sequence of events and activities in a process.
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